Title: Horticulture Supervisor – Universal EPIC Universe Job no: 615157 Work type: Regular (Full-Time) Location: Orlando Categories: Management, Technical - Other, Administration - Other, Landscaping, Orlando - Universal Epic Universe Job Description: Universal Orlando Resort believes in-person collaboration is key to our success. Many of our Team Members work in a hybrid capacity, contributing from the workplace a minimum of three days per week. There are also roles that require being on-site full time. Limited remote opportunities may be available within specific departments. You’ll learn more about this during the recruitment process. JOB SUMMARY: Responsible for supervising all general horticulture maintenance activities to ensure the highest possible quality standards for UO landscape areas. In addition to overseeing and implementing all UO safety policies and procedures among team members. MAJOR RESPONSIBILITIES: - Creates and disseminates horticulture work schedules using the Kronos time and attendance management system. - Completes employee performance appraisals, tracks necessary EHS training needs, and provides resources for horticulture team members to improve their horticultural knowledge and skills. - Coordinates with other UO departments and tracks work orders using Maximo system to support all Horticulture labor and non labor expense. In addition, utilizing our Maximo systems to update essential data for daily operations within our division. - Monitors Horticulture budgets weekly to stay on trend for actual and budgeted expense. - Prepares allotted budgets to include daily operation and LRP (Long Range Planning) for future development. - Assists and develops scope of work and issues maintenance directives for all horticulture team members by monitoring the cultural requirements in all areas. - Monitors the quality and effectiveness of landscaping work. The use of horticulture tools, equipment, and material availability. - Oversees equipment distribution and preventive maintenance to all equipment. - Coordinates and creates area designs, seasonal UO horticulture themes, and research and development of new plant species. - Oversees emergency planning and response, vendor/supplier inspections, landscape licensing requirements i.e.: valid Florida Driver’s License. - Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities. - Performs other duties as assigned. EDUCATION: - High school degree or GED required. - Bachelor’s degree (BA)/Associate degree (AA) or equivalent from two-year College or Technical school Horticulture or related field preferred. EXPERIENCE: - 3-5 years experience in Landscape Operations required. - 5-7 years experience in Landscape Operations preferred. - 1-3 years experience in a supervisory capacity required. CERTIFICATIONS, LICENSES, REGISTRATIONS: Master Gardener, Pest Control Operators License, and Certified Arborist preferred. Your talent, skills and experience will be rewarded with a competitive compensation package. Universal is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Universal Orlando via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Universal Orlando HR/Recruitment will be deemed the sole property of Universal Orlando. No fee will be paid in the event the candidate is hired by Universal Orlando as a result of the referral or through other means. Universal Orlando Resort. Here you can. Universal Orlando is an equal opportunity employer. Universal elements and all related indicia TM & © 2024 Universal Studios. All rights reserved. EOE

Role Description In this role, you will be the first layer of communication with our customers. You will wear many hats, and your work will have a real impact on the success of PriceLabs' customers and their businesses. Our customers love the support and service we provide and your role will be to not only uphold similar standards but set new standards. If you're looking to work in the B2B SaaS space, this is an opportunity for you to kickstart your career. This is a starting role at PriceLabs that will allow you to move to non-technical roles in different departments (Sales & Success, Marketing, Data Science, etc.), eventually. - Taking ownership of customer issues reported and seeing problems through to resolution - Conducting product walkthroughs and providing resolutions to customers' queries - Researching, diagnosing, troubleshooting, and identifying solutions to resolve customer issues - Provide prompt and accurate feedback to customers - Ensure proper recording and closure of all issues - Answering questions over email, phone calls, & live video calls. - Finding ways to go above & beyond to help customers Qualifications - Empathy and patience. - Curiosity and a problem-solving mindset. - Strong analytical background - our product is very math and numbers-heavy! - Solid verbal, written, presentation, and interpersonal communication skills - Minimum Math score of 2.00 (equivalent to 85% or higher) in your 10th grade or most recent Math exam. Requirements - This role is only open to candidates currently residing in India with full work authorisation. - Working days: Any five (5) days of the week - For candidates based in India, this role requires working from 6:00 p.m. IST to 2:30 a.m. IST. Benefits - Work with an industry-leading product that has thousands of customers worldwide, and our customers love the product! (NPS in the 70s, Customer reviews here ) - Work with a global team (19 countries and counting) of passionate individuals who accept open communication, empowerment, and a shared focus on customer success. - We are a remote-first organisation and accept work from home as the norm. Company Description PriceLabs is a revenue management solution for the short-term rental and hospitality industry, founded in 2014 and headquartered in Chicago, IL. Our platform helps individual hosts and hospitality professionals optimize their pricing and revenue management, adapting to changing market trends and occupancy levels. With dynamic pricing, automation rules, and customizations, we manage pricing and minimum-stay restrictions for any portfolio size, with prices automatically uploaded to preferred channels. Every day, we price over 600,000+ listings globally across 150+ countries, offering world-class tools like the Base Price Help and Minimum Stay Recommendation Engine. In 2025, we scaled to: - 600K+ listings - 160+ integrations - 300+ globally remote team - 70K+ customers worldwide - 40% diversity Industry awards won: - SaasBoomi 2021 - The Shortyz 2020 - The Shortyz 2023 - STRive Awards 2025 - STRive Awards 2026 We continue to grow exponentially, backed by a strong team to take us to the next level.

• Offer customers of other carriers the benefits of Entel with the objective of getting them to port to our operator. • Work schedule: Monday to Saturday from 9:00 AM to 6:00 PM (includes a 45-minute break) — FIXED SCHEDULE • Fixed days off: SUNDAYS and public holidays

• TELEOPERADOR DE TELEVENTAS PARA PORTABILIDAD • Trabajar en un horario fijo: Lunes a sábado de 10:00 a.m. a 7:00 p.m. • Disponibilidad inmediata.