1 in 4 people in the US have a treatable mental health condition, but most providers don't accept insurance, making therapy too expensive for most people. Headway’s mission is to fix this by building a new mental healthcare system everyone can access. We started by solving the biggest barrier to care: insurance. The admin work - credentialing, claims, payment reconciliation - is a nightmare. We've automated that. But we're going further. Over 75,000 providers across all 50 states run their practice on our software, serving over 1 million patients. We are building the best tools for therapists to run their entire practice, reimagining the experience of finding a therapist, and investing in the platform foundations to enable this at scale. We aren't just a billing layer; we are becoming the platform where care actually happens. We're a Series D company with $325M+ in funding (a16z, Accel, Spark Capital, etc.), looking for exceptional people to help us achieve this mission. We want your time here to be the most meaningful experience of your career. Join us, and help change mental healthcare for the better. As a Provider Growth Associate (Account Executive), you’ll have an instrumental impact as we expand Headway across the country. You’ll be directly responsible for scaling our community of therapists and psychiatrists in order to increase access to quality care for those who need it. As a sales expert in a rapidly scaling environment, you’ll be on the front line of expanding our therapist networks through a full-cycle sales motion. As the first point of contact for prospective providers, you’ll work cross-functionally to translate the insights you glean from your sales process into products and processes that help us execute on our mission. You'd love this role if: - You have 1-3 years experience in consultative sales or consumer sales (bonus points if you’ve done this in a startup environment, or sold to small businesses before) - You know how to connect with people whether in person, over the phone, or over email - You have a deep work ethic and the desire to continuously improve - You like to be challenged and push yourself to get better every day and in every pitch - You have thick skin, and are comfortable thinking on your feet, trying new approaches, and bouncing back when things don’t go your way - You take a scientific approach to growth, experimenting with a variety of tactics to discover how to generate leads and sell you have the analytical ability to identify which channels warrant more investment, and which we should avoid - You want to learn and grow. You view this role as an opportunity to learn from a bright and talented team and are excited to take on more responsibility at Headway over time - You believe in our mission - You want to work for Headway because you believe in the importance of affordable and accessible mental health care, for everyone Compensation and Benefits: - Salary information is based on a single salary target per role and is differentiated based on geographic location. - Group A = $77,000 - New York City, San Francisco/Bay Area, Los Angeles / Orange County Area, San Diego, Seattle, Boston, Austin - Group B = $69,300 - Chicago, Denver, Washington DC, Philadelphia, Pittsburgh, Atlanta, Nashville, Phoenix, and Portland - Other compensation includes commission. Commission payments are monthly. - Benefits offered include: - Equity Compensation - Medical, Dental, and Vision coverage - HSA / FSA - 401K - Work-from-Home Stipend - Therapy Reimbursement - 16-week parental leave for eligible employees - Carrot Fertility annual reimbursement and membership - 13 paid holidays each year as well as a Holiday Break during the week between December 25th and December 31st - Flexible PTO - Employee Assistance Program (EAP) - Training and professional development We believe a team's strength is in its people, and we cannot achieve this mission without a team that reflects the diversity of this problem – across race, ethnicity, gender, sexuality, age, national origin, religion, family status, disability, military status, and experience. Headway is committed to the full inclusion of all qualified individuals. As part of this commitment, Headway will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or receive other benefits and privileges of employment, please inform the recruiter when they contact you to schedule your interview. Headway participates in E-Verify. To learn more, click here. A notice to Headway applicants: To protect yourself against phishing and recruitment fraud, please note that Headway only accepts applications through our official careers page at https://headway.co/careers. Headway will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. All official communication will come from a @findheadway.com email address. If you are contacted by someone claiming to be from Headway via an unofficial channel, please do not share any information and report it as spam.

• Achieve and exceed monthly, quarterly, and annual sales targets across both acute and non-acute markets • Identify and pursue new business opportunities within hospitals, clinics, rehabilitation facilities, skilled nursing facilities • Build and maintain strong relationships with key decision-makers both clinical and non-clinical • Prepare proposals, presentations, responses to RFPs to improve contracting efforts with health systems and hospitals • Create hospital contract implementation plans • Conduct presentations, value-based solutions, and negotiations to close deals • Maintain accurate records of sales activities and pipeline using CRM tools • Build collaborative and consultative relationships with Hanger Clinic team including Area Directors, Group Practice Leaders, and administrative leaders • Monitor market trends and competitor activity to adjust strategies accordingly • Create and conduct business reviews with hospitals in collaboration with internal and external stakeholders to ensure execution of contractual obligations • Facilitate connection of Hanger clinicians to referral partners through Hanger programs, in-services, CEs, trade shows and community events • Support Health System Team in securing partnerships with target accounts through development of key relationships and non-clinical and clinical champions • Partner with group purchasing organizations and representatives to provide solutions to health system pain points that deliver value on the GPO agreement • Develop and implement strategies to bring value to referral partners through utilization of the Hanger Clinic value proposition for all products and services • Partner in health system management (QBRs) with key Hanger Clinic stakeholders • Ensure customer satisfaction and retention through initiative-taking engagement and problem-solving. • Analyze data, sales metrics, and KPIs to identify areas for improvement. • Coach, mentor, and support a team of sales representatives to meet and exceed sales goals • May be responsible for 2-3 direct reports of BDM I, II, III including regular one-on-one sessions to provide feedback, training, and alignment with organizational goals and objectives • Share best practices, sales strategies, and market insights to elevate team performance • Foster a culture of accountability, collaboration, continuous improvement, and understanding of overall healthcare ecosystem • Translate corporate sales goals into actionable plans for the team • Support new hire onboarding and training

• Drive revenue growth calling on large SLED accounts • Land, adopt, expand, and deepen sales opportunities • Explore the full spectrum of relationships and business possibilities across the client’s entire org chart • Become known as a thought-leader in machine learning and predictive analytics • Expand relationships and orchestrate complex deals across more diverse business stakeholders • Holistically embrace, access, and apply the channel to identify and open new, unchartered opportunities • Provide timely and informative input back to other corporate functions

Role Description Seeking a highly organized, motivated, and detail-oriented Commercial Lines Account Manager to manage a portfolio of commercial insurance clients. This role involves fostering strong client relationships, providing tailored insurance solutions, and ensuring that business needs are effectively met. The position requires a proactive approach, excellent customer service, and collaboration with various stakeholders. Responsibilities - Manage a portfolio of commercial clients and serve as the primary contact for all account-related inquiries. - Build and maintain strong relationships with clients, insurance carriers, and internal team members. - Analyze and understand clients' insurance coverage requirements, offering customized solutions to meet their needs. - Oversee policy renewals, endorsements, audits, and cancellations with precision and efficiency. - Prepare and deliver timely quotes, proposals, and policy documents. - Stay informed on market trends, insurance products, and coverage options to provide strategic advice. - Address client concerns and resolve issues promptly while ensuring a positive client experience. - Support the sales team with prospecting and account development. - Ensure all activities and documentation comply with regulatory and company policies. Qualifications - Proven experience as an Account Manager in commercial insurance or a related field. - Strong understanding of commercial insurance coverages, principles, and products. - Valid insurance licensing as required by state and federal regulations. - Excellent attention to detail, organizational, and multitasking skills. - Outstanding written and verbal communication skills. - Proficiency in insurance management software and Microsoft Office Suite. - Analytical skills to assess data and provide valuable recommendations. - Demonstrated ability to build trust and maintain long-term client relationships. - Capable of working independently while contributing to team objectives. Disclaimer Please note that this job description may not cover all duties, responsibilities, or aspects of the role, and it is subject to modification at the employer's discretion.