• The Investigative Specialist reviews complex and often unique claims to assess their validity and ensure accurate outcomes. • In this role, you will investigate and verify the facts of loss for a range of automobile claims, from basic to advanced scenarios. • Leveraging your auto claims adjusting experience, you will evaluate coverage, determine liability, and assess damages. • You will also take ownership of the claims process by making informed decisions and effectively negotiating settlements. • Every claim presents a new challenge.

• Investigate auto claims and determine coverage and liability. • Evaluate damages and work toward fair and timely claim resolutions. • Collaborate with customers, repair facilities, and business partners. • Negotiate fair claim settlements while adhering to company best practices.

Role Description The Accounts Receivable Specialist is a REMOTE POSITION and is responsible for the follow-up, collections, and recovery of problematic accounts due from health insurance payers. The normal schedule will be Monday - Friday from 8:00am until 4:30pm. - Achieve performance appraisals with "meets expectations" or better - Demonstrate independence and competence to work basic denials - Demonstrate independence and competence in payer requirements for basic appeals - Demonstrate independence and competence and ability in submitting correct claims for payers - Demonstrate independence and competence in refund processing - Demonstrate independence and competence and ability to teach how to check claim status via phone or website - Demonstrate ability to complete on average 20 accounts per day - Demonstrate ability to work accounts timely within 2 weeks of receiving denial or needing follow up - Maintain audit percentage of 98% - Follow NELC policies and procedures in the normal conduction of company business - Assure that professional practice complies with state and federal regulations including HIPAA Privacy and Security regulations - Ensure that confidentiality of patient information is maintained in accordance with state and HIPAA Privacy and Security regulations - Effectively communicate both verbally & in writing inside and outside the organization - Take the initiative to meet internal and external customer needs in a timely and courteous manner - Establish and maintain good working relationships - Display good judgment and take initiative - Complete appropriate amount of work in a timely manner without jeopardizing quality Qualifications - A minimum of 3 years’ experience with third party health insurance claims office or plan administrator involved in processing health provider claims required - A working knowledge of government health insurance plan benefits and the rules & regulations for obtaining reimbursement required - Experience with healthcare patient accounting/billing/collections computer applications including electronic claims processing preferred - Working knowledge of Home Infusion Therapy billing & collection preferred - Practical experience with Medicare; Medicaid; and third-party payer contracts Requirements - Associates Degree or bachelor’s degree in Business Administration preferred - Knowledge of HIPAA Privacy and Security requirements - Working knowledge of federal/state fraud and abuse laws required Benefits - Remote / Hybrid Position - Career Ladders - Health Insurance - Dental insurance - Vision insurance - Generous employer-matched 403b savings program - Company paid: Life insurance, Short- and long-term disability insurance - Paid time off - And much more!

Role Description As a Supplier Enablement Specialist, you will partner with Organizations to make it simple for Suppliers to migrate to electronic payments. These payment platforms allow Organizations to streamline their accounts payable process and improve visibility by gaining greater control over payments. You will be responsible for driving supplier acceptance for financial institutions, working directly with various sales channels to achieve results as outlined by the organization. - Educate Vendors on products and deliver compelling value. - Build strong rapport and maintain ongoing relationships. - Maintain a high level of integrity. - Possess strong analytical, decision-making and closing skills. - Coordinate all internal resources necessary to facilitate each sale and execute proper account set-up. - Maintain above average performance ratings in key metric areas. Qualifications - Ability to articulate the value and close the sale of financial products. - 1 or more years of professional experience. - Strong communication, organizational and customer service skills. - Detail Oriented. - Effective consultative sales abilities. - Ability to ask for and close the sale. - Excellent time management skills. - Maturity to work within and contribute to an expanding organization. - Ability to work efficiently in a fast paced environment and make 70+ outbound calls per day while achieving sales goals. - Excellent rapport building and communication skills with a diverse group of clients, customers and management at all levels. - Excellent verbal and writing skills. - Great Customer Service acumen. Requirements - Provides fast, friendly, and accurate responses to customer inquiries. - Understands the company’s products, services, and systems inside and out. - Accurately explains features, policies, and troubleshooting steps. - Low error rates in responses or case handling. - Handles even difficult customers with calm and professionalism. Benefits - Compensation range: $19/hr-$20/hr - Financial Wellness: - Bonus programs - Financial wellness resources and employee discount programs - Health & Well-being: - Medical, dental, and vision coverage - Mental health support for employees and dependents through Lyra Health - Family planning and women’s health benefits through Carrot - Gym membership reimbursement and virtual wellness programs (including yoga) - Time Off: - 3 weeks PTO to start, with unlimited PTO after year one - Growth & Development: - Education expense reimbursement - Leadership development programs - Certified Payments Professional (CPP) certification support Company Description Join our team at Priority Technology Holdings, Inc. and be part of a dynamic and innovative company that is transforming the financial technology landscape. Together, we can shape the future of payments and banking solutions while providing unmatched value to our clients.