Role Description We are looking for a detail-oriented Operations Analyst to help ensure the accuracy, reliability, and efficiency of our operational processes across Customer Operations, Finance, and internal business functions. In this role, you will work with large datasets, build reports and dashboards, investigate anomalies, support customer onboarding, and collaborate closely with Engineering, Sales, Finance, Marketing, and other cross-functional teams. What You'll Do - Customer Operations - Support customer onboarding and operational processes. - Maintain accurate customer and account information. - Investigate and resolve operational issues and data discrepancies. - Collaborate with internal teams to ensure a seamless customer experience. - Respond to customer inquiries and provide operational support when needed. - Operations - Monitor operational processes and system performance. - Analyze data to identify trends, issues, and opportunities for improvement. - Create, maintain, and enhance reports and dashboards to support business decisions. - Investigate operational anomalies and coordinate with cross-functional teams to resolve them. - Contribute to process improvements that increase efficiency and data quality. - Finance - Support operational aspects of billing and invoicing processes. - Validate data accuracy and assist with resolving billing-related discrepancies. - Collaborate with Finance and other stakeholders to improve operational workflows. - Marketing - Provide operational support for Marketing initiatives and cross-functional projects as needed. Qualifications - Advanced SQL skills, including experience with BigQuery. - Strong experience building reports and dashboards using Metabase, Microsoft Power BI, or similar BI platforms. - Strong analytical skills with experience investigating data anomalies and inconsistencies. - Experience working with operational databases, monitoring tools, alerts, and system logs. - Knowledge of data validation, deduplication, domain matching, and ownership verification. - Understanding of billing validation and invoice reconciliation processes. - Advanced proficiency with Microsoft Excel and/or Google Sheets. - Experience using Jira or other ticketing systems. - Strong attention to detail and structured problem-solving approach. - Excellent written and verbal communication skills with both customers and internal stakeholders. - Experience working across multiple teams and departments. - Understanding of GDPR and personal data handling best practices. - Ability to work independently, prioritize tasks, and take ownership. - English proficiency at B2 level or higher. Requirements - Basic Python scripting. - Familiarity with REST APIs. Benefits - An exciting opportunity with a global, high-growth IT company. - Paid annual leave in accordance with local regulations. - Employer pension contribution via PPK. - Comprehensive medical coverage & sport benefits. - Remote work options. - Modern work equipment is provided. - Opportunities for professional development and growth. - A supportive and collaborative work environment.

Role Description The Lead Analyst, Portfolio Management is a senior individual contributor role responsible for end-to-end operational ownership of significant portions of the AGT portfolio, with deep accountability for headcount (HC), investment analysis, and execution rigor. Reporting to the Sr. Manager, Portfolio Management, this role goes beyond transactional execution to lead complex analyses, independently manage portfolio domains, and serve as a trusted partner to AGT TO and AGT leaders. The Lead Analyst acts as a day-to-day execution lead, ensuring portfolio health, data integrity, and readiness for leadership decision-making. This role is structured for 11 am to 7 pm or 12 pm to 8 pm CET working hours and is a critical pillar of AGT’s Poland-based portfolio management team, designed to scale execution, strengthen governance, and reinforce AGT’s operating rhythm. Location: Remote or Hybrid Qualifications - 5–7 years of experience in portfolio management, consulting, commercial excellence, financial analysis, transformation, or operations. - Demonstrated expertise in HC and strategic investment analysis. - A strong strategic mindset and problem-solving skills with ability to think critically. - Proven ability to independently manage complex, cross-functional portfolios. - Advanced Excel and analytical skills; experience working across multiple data sources. - Strong Power Point and presentation skills to translate complex analysis into executive-ready storyline. - Strong executive-ready communication skills, with the ability to translate data into insights. - A strong communicator in English with business partnering background and a proven track record at building relationships with stakeholders. - A strong interpersonal, time management and facilitation skills with proven ability to work in a fast-paced, high-volume environment. Requirements - Exposure to enterprise transformation, consulting, commercial / GTM organizations, PMO roles, or strategic investment governance. - Familiarity with workforce productivity programs, strategic location initiatives, or cost-optimization efforts. - Prior experience in technology, telecom, or consulting environments. - Exposure to XaaS, Cloud Service Providers, Data Center Operators industries. - Experience working for a multinational organization. Benefits - Private health care (Medicover) - Multisport card/Multicafeteria - Lunchpass card - Life insurance (voluntary) - PPK (voluntary) - English & Polish classes - Working abroad policy - CSBF (voluntary) - Wellness Day

Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone-freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow- helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people. Job Description The EMEA Senior Tax Analyst is a core member of the ServiceNow Tax Team, with primary responsibility of supporting the management in all external and internal tax reporting requirements for our legal entities in the EMEA region. You must have the ability to work in a fast-paced environment and to work closely and proactively with numerous functional teams across our organization. This position will be based in Dublin. What you get to do in this role - Support the annual tax compliance process for ServiceNow entities in the EMEA region - Prepare income tax provision for EMEA entities for US GAAP and local GAAP purposes for year-end and quarterly closings, including current and deferred tax, tax payable reconciliations, tax accounts roll-forward, tax deprecation calculations and return-to-provision true-up - Collaborate cross functionally with external statutory auditors and Financial Reporting Team to prepare or review tax disclosures in the statutory Financial Statements - Prepare work papers, coordinate with external tax advisors to file Corporate Income Tax Returns, R&D Tax Credit claims and arrange for tax payments - Support transfer pricing matters such as inter-company transactions analysis and local transfer pricing documentation - Provide support for tax audits and tax controversy matters in the regions - Assist in M&A and tax planning/restructuring projects, including modelling related tax impacts - Identify opportunities for process improvements to streamline and automate tax-related procedures - Build collaborative working relationships with Legal, Accounting, Treasury, FP&A, Procurement, and Corporate Development Teams - Effectively communicate tax considerations to business stakeholders - Research and evaluate the tax impacts of current and proposed tax legislation - Document tax analysis and draft tax memos for internal SOX purposes - UAT testing for ServiceNow inhouse finance software products - Other ad hoc tax projects as needed Qualifications To be successful in this role you have: - At least 4+ years of corporate income tax experience in Big 4 firm and/or industry - Qualified Chartered Accountant/Chartered Tax Advisor - Strong Excel skills and knowledge of tax software such as OneSource tax provision - Experienced in research, analysis and documentation of complex tax issues - Strong project management skills, demonstrated by consistently meeting deadlines and effectively managing relationships with internal and external stakeholders - Self-motivated, with strong collaboration and communication skills, who also takes direction well Preferred Skills & Experience - Industry experience with large US-based high-tech multinational organizations - Experience with SAP, Blackline, Microsoft Power BI and Alteryx - Proficiency in data analytics and visualization tools - Familiarity with AI-powered tax research, compliance tools, and process automation technologies - Knowledge of machine learning applications in tax and financial reporting Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

Title: Junior Cost Analyst (Hybrid - Springfield, IL) Location: Springfield United States Working time: Full-time Hybrid Job Description: Maximus is seeking a detail-oriented Junior Cost Analyst to support cost allocation plan development, cost analysis, indirect cost rate development, and financial analysis for state and local government clients. This hybrid, full-time role in Springfield, IL requires strong analytical and problem-solving skills, proficiency in Microsoft Excel (including Pivot Tables and VLOOKUPs), and a basic understanding of accounting principles. The ideal candidate can work independently and collaboratively, demonstrates initiative, and has an interest in government finance. Training and professional development opportunities are provided. Why Maximus? - Competitive Compensation - Annual bonuses based on performance included! - ️ Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. - Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. - ️ Paid Time Off Package - Enjoy UTO, Holidays, and sick leave, along with Short- and Long-Term Disability coverage. - Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). - Recognition Platform - Acknowledge and appreciate outstanding employee contributions. - Tuition Reimbursement - Invest in your ongoing education and development. - Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.- Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. - Professional Development Opportunities - Participate in training programs, workshops, and conferences. smooth operation of project activities. Essential Duties and Responsibilities: - Perform cost allocation and cost of service studies for state and local governments. - Support projects/initiatives by analyzing costs, processes and procedures for government agencies. - Gather necessary client financial information, analyze accounts, and prepare reports documenting findings of such analysis. - Facilitate meetings or conducts interviews with clients. - - Participate in client meetings. - Achieve and/or exceed client satisfaction metrics that will increase satisfaction annually. - Manage the activities of projects in accordance with Maximus established policies and procedures. - Perform other duties as may be assigned by management. - Support projects and initiatives by analyzing costs, processes and/or procedures for government agencies. - Prepare cost allocation and cost of service studies for state and local governments. - Produce high quality project deliverables that meet or exceed performance expectations including scope of work requirements, financial objectives (revenue and profit goals), and implementation time frames. - Gather necessary client financial information (such as expenditure reports, revenue reports, billing invoices, budgets, time sheets, work orders, fixed asset reports, depreciation reports, contracts, and general ledgers). - Analyze complex data to identify patterns, recommend actions and measure outcomes. - Present findings verbally and/or in writing. - Conduct research of existing and new state and federal regulations. - Facilitate meetings or conduct interviews with customers (internal and external), clients and teammates based on project assignments while seeking opportunities to add value above and beyond competitors. - Achieve and/or exceed client satisfaction metrics. - Manage the activities of projects in accordance with company established policies and procedures. - Develop strong client relationships. - Participate in responding to public solicitations. - Identify additional product and service opportunities in customer organization. - This role has a component that involves up to 25% travel. - Performs other duties as may be assigned by management. - Bachelor's degree with 0-3 years of experience consulting within designated function. - Able to develop solutions to moderately complex problems. - Equivalent combination of education and relevant experience considered in lieu of Bachelor's degree requirement. - Demonstrated knowledge of Microsoft Office, especially advanced Excel (pivot tables, VLookup, etc.) skills. - Excellent verbal and written communication skills. - Experience using algebra and mathematics involving the application of fractions, percentages, ratios and proportions. - Ability to prepare and present clear and concise client-ready documents (superior attention to detail). - Must reside within a commutable distance of our Springfield, IL office. - Must be willing and able to work onsite in Springfield, IL as well as remotely. Preferred Skills and Qualifications: - 6+ months of related work experience or equivalent internship. - Understanding of cost accounting/cost allocation concepts. - Knowledge of governmental accounting principles. - Familiarity with local government operations. Home Office Requirements: - Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net). - Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router. - Must currently and permanently reside in the Continental US. Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Minimum Salary $ 55,000.00 Maximum Salary $ 65,000.00