Object First

Role Description We are looking for an experienced and driven VCSP Partner Manager to own and grow a dedicated portfolio of Managed Service Provider (MSP) partners across North America and to act as an MSP Sales specialist to support all other members of our North America sales team when they work with MSPs. This is a field-facing channel sales role with direct accountability for MSP partner activation, pipeline development, enablement, and booking growth. The role will be responsible for the full North American MSP bookings, not only for the one of his dedicated MSPs. This role is reported to the Senior Director of Channel Sales, North America. What You'll Do - Own and manage a defined portfolio of tier 1 MSP partners, serving as their primary point of contact for all things Object First. - Build deep, trust-based relationships with MSP leadership, sales teams, and technical staff through regular in-person visits (40-50% travel). - Develop business plans setting measurable KPI plus follow up with corrective actions when needed. - Leverage the entire Object First North American sales and channel team to reach out to the Tier 2 MSPs and support the team in activating them (as a Sales Specialist). - Deliver partner enablement including product training, competitive positioning, solution selling workshops, and technical resources tailored to the MSP business model. - Represent Object First at MSP-focused industry events, conferences, and trade shows to build brand awareness, recruit new MSP partners, and strengthen existing relationships. - Maintain accurate and timely records in Salesforce CRM, tracking MSP partner activity, pipeline, and revenue performance. - Provide structured feedback to Channel Sales leadership on MSP market trends, competitive landscape, partner needs, and opportunities for program improvement. - Coordinate with Marketing on MSP-targeted campaigns, demand generation activities, and co-branded initiatives. - Identify and recruit new MSP partners that align with Object First's go-to-market strategy and growth objectives. Qualifications - Direct experience working with or selling into Veeam Cloud & Service Providers (VCSPs), not just general MSPs or service providers. - Strong understanding of the VCSP ecosystem, including experience with Veeam rental licensing, monthly usage reporting, points-based licensing, and aggregator-driven transactions. - Practical understanding of BaaS (Backup-as-a-Service) and DRaaS (Disaster Recovery-as-a-Service) business models and pricing structures. - Experience working with VCSP-focused aggregators and distributors such as ALSO, Arrow, Ingram Micro Cloud, or similar organizations. - Ability to build trusted relationships with both business and technical stakeholders inside MSP/VCSP organizations. Requirements - 5+ years of experience in MSP-focused channel sales roles within IT infrastructure, data protection, cybersecurity, or related technology sectors. - Demonstrated understanding of MSP and VCSP business models, including recurring revenue operations, managed services delivery, and how service providers evaluate and adopt vendor solutions. - Proven ability to build and maintain strong partner relationships at both executive and practitioner levels. - Track record of meeting or exceeding partner-sourced pipeline and revenue targets. - Experience working within a two-tier channel model (vendor → distributor/reseller → MSP/end customer). - Skilled at delivering partner enablement, including training sessions, business reviews, and co-selling support. - Strong communication, presentation, and relationship-building skills. - Self-starter mindset with the ability to work independently in a remote, field-based environment. - High-energy, results-driven approach with willingness to travel 40–50% of the time. - Proficiency with Salesforce CRM and standard sales productivity tools. Benefits - High-growth global IT company with a differentiated product and strong market momentum. - Competitive benefits (medical, dental, vision from day one, 401(k)). - Paid annual leave and unlimited flexible PTO. - Flexible, remote-friendly work setup. - Modern equipment provided. - Growth and development opportunities.

Role Description We are seeking a Field Sales Engineer to support Object First's sales and channel teams. As a Field Sales Engineer, you will act as a trusted technical and strategic advisor to both customers and channel partners with all functions that an Object First Sales Engineer does including running Proof of Concepts. In this role, you will report directly to the Director Sales Engineering-Americas. Location Requirement: Candidates must be located in the Northeast region of the U.S. Key Responsibilities - Deliver and exceed revenue goals by driving innovative technical engagement with customers in support of the Territory Manager and partners. - Demonstrate technical leadership and subject matter expertise in Object First products. - Support pre-sales activities in the assigned market, building technical relationships with channel partners, customers, and eco-system partners. - Assume the role of technical expert and consultant to develop and propose solutions that meet the technology and business requirements of customers. - Deliver technical and sales presentations to customers and channel partner sales teams, heavily focused on technical roles. - Build relationships with the account team, partners, and customers in support of sales team objectives. - Engage and leverage corporate resources, abilities, budgets, and personnel as appropriate. - Lead technical sales calls and educate others. - Qualify sales opportunities in terms of customer technical requirements, competition, decision-making process, and funding along with the sales team. - Support lead generation activities such as events, webinars, user groups, etc. Qualifications - Hands-on experience with Veeam Data Platform and datacenter experience (Storage, networking, virtualization). Other data protection (backup, recovery, and disaster recovery) will be considered. - Proven ability to provide technical recommendations and thought leadership to customers, partners, and internal teams for product evolution. - Demonstrable sales engineering experience preferably in software sales, DevOps, or Data Protection. - A background in technical support (T2 or T3 Minimum) or technical R&D. - Driven – highly energetic with a strong hands-on, “can do” approach, desire to own success. - Entrepreneurial - willing to go the extra mile, strong work ethic, resourceful, “get it done” attitude. - Ability to thrive in a fast-paced environment, handling multiple calls/demos per day with immediate follow-up. - A high level of business acumen and experience working with CxO level personnel, understanding that technology solutions solve business challenges. - Effective communication and collaboration with multiple sales team members and other departments. - Ability to quickly learn new technologies and educate others. - Willingness to travel for regional events and customer meetings; 50% Travel. Benefits - High-growth global IT company. - Competitive benefits (medical, dental, vision from day one, 401(k)). - Paid annual leave & unlimited flexible PTO. - Flexible, remote-friendly work setup. - Modern equipment provided. - Growth and development opportunities. Equal Opportunity & Data Privacy Object First is an equal opportunity employer. We welcome and encourage diversity in our teams and are committed to creating an inclusive environment for all employees. By applying for this position, you consent to the processing of your personal data for recruitment purposes, in accordance with applicable data protection laws and Object First’s privacy practices. All candidate information will be treated with strict confidentiality throughout the process. Make an Impact with Us If you’re looking to make a real impact and grow alongside a company that builds secure, simple, and powerful technology, Object First is the place for you. Join us and take your career to the next level.

Role Description Object First is seeking a Channel Sales Account Manager to join our team. As the Channel Sales Account Manager for the Northeast, you will be responsible for driving revenue growth within a two-tier partner model across the northeastern US territory. - Drive sales execution and revenue growth across the region’s partner ecosystem through proactive outbound engagement and relationship development. - Travel up to 50% of the time to meet with partners, conduct business reviews, and support joint sales activities. - Identify, recruit, and onboard new channel partners across Canada. - Expand existing partner relationships by driving line-of-business growth and increasing end-user sales within partner customer accounts. - Conduct regular sales and account reviews, develop quarterly business plans, and execute growth strategies to achieve revenue objectives. - Lead and support the execution of sales and marketing campaigns, ensuring measurable ROI and revenue growth. - Maintain accurate pipeline management, opportunity tracking, and sales forecasting. - Collaborate closely with distribution partners, channel partners, inside sales teams, and direct sales teams to drive successful execution across the sales cycle. - Provide market intelligence, including competitive insights, win/loss analysis, and recommendations for market expansion opportunities. - Own and consistently achieve partner revenue targets and business growth objectives. Qualifications - Proven 3+ years of demonstrated sales focused partner revenue growth in a two-tier selling model for technology products where you have over-achieved. - Knowledge of data storage, data management segments targeting mid-market and mid-enterprise. - Driven sales executive that has the ability to drive execution through a partner network that facilitates a one-to-many process resulting in exponential sales growth. - High energy results driven that understands to drive fast growth requires the focus to delight customers, partners and everyone we touch. Hitting a sales number is not enough. - Proven experience with Veeam will be useful - but not required. - Detail oriented, and someone that owns things to completion. Benefits - High-growth global IT company. - Competitive benefits (medical, dental, vision from day one, 401(k)). - Paid annual leave & unlimited flexible PTO. - Flexible, remote-friendly work setup. - Modern equipment provided. - Growth and development opportunities. Equal Opportunity & Data Privacy Object First is an equal opportunity employer. We welcome and encourage diversity in our teams and are committed to creating an inclusive environment for all employees. By applying for this position, you consent to the processing of your personal data for recruitment purposes, in accordance with applicable data protection laws and Object First’s privacy practices. All candidate information will be treated with strict confidentiality throughout the process. Make an Impact with Us If you’re looking to make a real impact and grow alongside a company that builds secure, simple, and powerful technology, Object First is the place for you. Join us and take your career to the next level.

Role Description Object First is seeking an Inside Partner Sales Representative (IPSR) to join our team. As the Inside Partner Sales Representative, you will be responsible for driving revenue growth within a two-tier partner model across our Eastern US territory. Location Requirement: Candidates must be located in the Eastern or Central U.S. time zones, as this role supports partners and customers across the Eastern half of the United States. What you’ll do: - Focus on building strong partner relationships, driving pipeline growth, and delivering partner enablement to help partners succeed. - Identify and develop partner sales opportunities with partners across the East Territory. - Grow the number of partner reps actively promoting Object First solutions. - Drive partner enablement initiatives by delivering training, resources, and product updates to partner sales and technical teams. - Provide sales support: demos, deal registration, quotes, and follow-up. - Maintain accurate records in CRM to keep the sales cycle moving. - Partner closely with field Channel Managers on executing the Object First strategy and align with the team to promote growth. - Develop and execute partner prospecting campaigns to recruit, activate, and re-engage partners across the East Territory, generating partner-sourced pipeline and opportunities. Qualifications - 2+ years of inside sales experience, ideally in a two-tier partner model. - Proven track record of exceeding sales targets. - Skilled at setting measurable goals and driving partner engagement and productivity. - Strong communication and relationship-building skills. - High-energy, adaptable, and self-motivated. - Bachelor’s degree preferred (or equivalent experience). Benefits - High-growth global IT company. - Competitive benefits (medical, dental, vision from day one, 401(k)). - Paid annual leave & unlimited flexible PTO. - Flexible, remote-friendly work setup. - Modern equipment provided. - Growth and development opportunities. Equal Opportunity & Data Privacy Object First is an equal opportunity employer. We welcome and encourage diversity in our teams and are committed to creating an inclusive environment for all employees. By applying for this position, you consent to the processing of your personal data for recruitment purposes, in accordance with applicable data protection laws and Object First’s privacy practices. All candidate information will be treated with strict confidentiality throughout the process. Make an Impact with Us If you’re looking to make a real impact and grow alongside a company that builds secure, simple, and powerful technology, Object First is the place for you. Join us and take your career to the next level.

Role Description We are looking for a Senior Performance Marketing Designer to support high-volume demand generation and PPC campaigns across digital channels. This role is focused on performance-driven creative production, building, iterating, testing, and optimizing campaign assets that balance speed, quality, brand consistency, and conversion goals. - Design high-performing campaign assets across paid social, LinkedIn, display, email, and demand generation channels. - Create and iterate static banners, carousel ads, lead-gen creatives, and simple campaign landing pages in Figma. - Adapt creatives for A/B testing, localization, audience segmentation, funnel stages, and platform-specific formats. - Analyze campaign creatives and performance results to improve visual clarity, messaging hierarchy, CTR, and conversion potential. - Collaborate with Demand Generation, PMM, Marketing, motion/video teams, and external vendors to deliver scalable production-ready assets. - Maintain brand consistency while balancing speed, experimentation, scalability, and production quality. - Support campaign refresh cycles through ongoing creative optimization and iteration. Qualifications - 5+ years of experience in performance marketing, digital campaign, or growth-focused design. - Strong portfolio showcasing PPC campaigns, conversion-focused creatives, creative testing, high-volume production, and B2B or enterprise work. - Strong understanding of typography, hierarchy, layout, and performance-driven visual communication. - Understanding of PPC workflows, A/B testing, campaign optimization, and platform-specific creative requirements. - Ability to work in fast-paced environments with multiple stakeholders and shifting priorities. - Ability to balance speed, quality, scalability, experimentation, and brand consistency. - Strong communication and collaboration skills across Marketing, PMM, Design, and external vendors/agencies. Requirements - Advanced proficiency in Figma for campaign and landing page production. - Experience with Adobe Creative Suite (Photoshop, Illustrator; After Effects is a plus). - Experience working with design systems, reusable components, and scalable creative workflows. - Familiarity with LinkedIn, Meta, Google Display, and other digital advertising platforms. - Experience with motion, lightweight animation, or video workflows is a plus. - Familiarity with AI-assisted creative workflows and production tools is a plus. Benefits - An exciting opportunity with a global, high-growth IT company. - Paid annual leave in accordance with local regulations. - Remote work options. - Modern work equipment is provided. - Opportunities for professional development and growth. - A supportive and collaborative work environment. Equal Opportunity & Data Privacy Object First is an equal opportunity employer. We welcome and encourage diversity in our teams and are committed to creating an inclusive environment for all employees. By applying for this position, you consent to the processing of your personal data for recruitment purposes, in accordance with applicable data protection laws and Object First’s privacy practices. All candidate information will be treated with strict confidentiality throughout the process. Make an Impact with Us If you’re looking to make a real impact and grow alongside a company that builds secure, simple, and powerful technology, Object First is the place for you. Join us and take your career to the next level.

Role Description We are looking for a Salesforce QA Engineer to join Object First! As a Salesforce QA Engineer at Object First, you will ensure the quality and reliability of our Salesforce Sales Cloud solutions by: - Performing manual testing of Salesforce Sales Cloud. - Working with functional, regression, and UAT testing. - Creating and executing test cases, test plans, and test scenarios. - Using defect tracking tools (e.g., Jira). - Working with Salesforce reports and dashboards. - Validating data accuracy and business logic. - Writing test documentation, user guides, and process documentation (Confluence or similar). - Working closely with business stakeholders and development teams. - Applying strong analytical and problem-solving skills with attention to detail. - Supporting Agile/Scrum development processes. - Using Salesforce knowledge including Sales Cloud processes, data model, security model, and basic admin understanding (flows, validation rules, layouts, approval processes, Apex jobs, scheduled jobs). Qualifications - 4+ years of experience in manual testing. - 2-3 years of hands-on experience with Salesforce (Sales Cloud). - Strong understanding of Sales Cloud processes, data model, and security model. - Experience with functional, regression, and UAT testing. - Ability to create and execute test cases, test plans, and test scenarios. - Experience with Jira or similar defect tracking tools. - Salesforce reports and data validation experience. - Basic Salesforce admin knowledge (flows, validation rules, approvals, scheduled jobs). - Strong analytical skills, attention to detail, and good communication skills. - Experience working in Agile/Scrum teams. - Proficiency in English. Requirements - Salesforce certification (Administrator or related) - Nice to Have. - Basic knowledge of SOQL or data validation tools (e.g., Power BI, Google Query) - Nice to Have. - Experience with Salesforce automation tools - Nice to Have. - Experience with marketing tools (e.g., Pardot, Marketo) - Nice to Have. Benefits - An exciting opportunity with a global, high-growth IT company. - Paid annual leave in accordance with local regulations. - Employer pension contribution via PPK. - Comprehensive medical coverage & sport benefits. - Remote work options. - Modern work equipment is provided. - Opportunities for professional development and growth. - A supportive and collaborative work environment.

Role Description Object First is seeking a Sales and Partner Account Manager to lead revenue growth and partner development across the BeNeLux region. As Sales and Partner Account Manager, you will be responsible for: - Driving direct sales execution with end customers. - Building and enabling a high-performing partner ecosystem. - Balancing strategic account planning with hands-on opportunity management. - Ensuring pipeline progression, accurate forecasting, and consistent delivery against revenue targets. - Proactively driving territory execution across both end customers and channel partners. - Developing and executing structured territory plans that align partner activity with direct sales engagement. - Delivering measurable commercial outcomes at pace. The ideal candidate thrives in a dynamic environment, brings a strong bias toward action, and is comfortable operating with urgency and accountability. You will be confident in: - Building executive-level relationships. - Progressing detailed opportunities through to close. - Leveraging partners effectively while maintaining ownership of deal execution and customer experience. This role reports to VP Sales, Western Europe. Qualifications - Proven 3+ years of sales success in a two-tier channel model within technology or data infrastructure markets. - Demonstrated experience owning and delivering regional revenue targets. - Strong ability to balance direct selling with partner enablement responsibilities. - Track record of exceeding targets in fast-paced, growth-oriented environments. - High level of accountability — you own outcomes from start to finish. - Comfortable operating under pressure with strong resilience and decision-making capability. - Bias toward action with strong opportunity follow-up discipline. - Excellent communication skills and ability to build executive-level relationships. - Fluent in Dutch and English. - Valid driving license. Requirements - Knowledge of data storage, backup, or data management solutions. - Familiarity with Veeam ecosystem and sales motion. - Experience with Salesforce CRM. - Entrepreneurial mindset with a proactive, solution-oriented approach. Duties and Responsibilities - Territory Revenue Ownership: - Own and deliver revenue targets across the BeNeLux region. - Drive direct engagement with end customers and partners to progress opportunities and close business. - Maintain accurate forecasting and pipeline hygiene, ensuring delivery against commits. - Partner Development & Enablement: - Recruit, onboard, and develop strategic channel partners within the territory. - Increase partner capability and commitment through structured business planning and joint account execution. - Drive measurable growth in partner-generated pipeline and revenue contribution. - Opportunity Management & Execution: - Manage opportunities end-to-end, from qualification through negotiation and close. - Identify risks early and proactively create contingency plans to protect revenue delivery. - Collaborate closely with SEs and Veeam field/ISR teams to accelerate deal progression. - Performance Metrics: Establish and report on metrics to measure performance and address any deficiencies. - Market Expansion: - Expand footprint within existing accounts by identifying new lines of business. - Acquire new customers and partners to increase regional coverage and market share. - Provide structured market feedback on competitive activity, win/loss analysis, and growth opportunities. - Cross-Functional Collaboration: - Work effectively within a global/EMEA structure, aligning with distribution, technical, and marketing teams. - Execute marketing initiatives with clear commercial objectives and ROI focus. Benefits - An exciting opportunity with a global, high-growth IT company. - Paid annual leave in accordance with local regulations. - Remote work options. - Modern work equipment is provided. - Opportunities for professional development and growth. - A supportive and collaborative work environment. Equal Opportunity & Data Privacy Object First is an equal opportunity employer. We welcome and encourage diversity in our teams and are committed to creating an inclusive environment for all employees. By applying for this position, you consent to the processing of your personal data for recruitment purposes, in accordance with applicable data protection laws and Object First’s privacy practices. All candidate information will be treated with strict confidentiality throughout the process. Make an Impact with Us If you’re looking to make a real impact and grow alongside a company that builds secure, simple, and powerful technology, Object First is the place for you. Join us and take your career to the next level.

Role Description The Inside Sales Manager is responsible for leading, coaching, and scaling a team of Inside Sales Representatives while remaining deeply connected to the day-to-day execution of deals. This role requires a proven closer who can coach from experience, drive pipeline creation, and ensure opportunities are properly qualified and advanced. This is a hands-on leadership role focused on results, accountability, and development. Key Responsibilities - Team Leadership and Coaching - Lead, mentor, and manage a team of Inside Sales Representatives - Conduct regular 1:1s, pipeline reviews, call coaching, and performance check-ins - Develop reps into strong opportunity qualifiers and closers, not just meeting-setters - Set clear expectations around activity, pipeline generation, and conversion metrics - Pipeline and Revenue Ownership - Own pipeline health and forecast accuracy for the inside sales team - Ensure opportunities are properly qualified before entering or advancing in the pipeline - Coach reps on deal strategy, objection handling, pricing conversations, and next steps - Actively assist in closing deals when needed, including deal strategy calls and customer conversations - Execution and Process - Enforce consistent sales processes, qualification standards, and CRM hygiene - Partner closely with Field Sales, SDRs, and Marketing to ensure clean handoffs and alignment - Identify pipeline gaps early and adjust team focus accordingly - Use data and metrics to diagnose performance issues and drive continuous improvement - Hiring and Development - Interview, hire, and onboard new Inside Sales Representatives - Create and execute development plans for underperforming and high-potential reps - Build a strong bench of future closers and sales leaders Qualifications - 3 to 5+ years of B2B inside sales experience with a strong track record of closing deals - Prior experience managing or leading inside sales teams preferred - Demonstrated success qualifying and closing opportunities, not just generating leads - Strong deal coaching and pipeline inspection skills - Comfortable holding reps accountable while maintaining high morale - Experience working in a quota-carrying environment - Proficiency with CRM tools and sales engagement platforms Preferred Experience - Experience in technology, hardware, SaaS, or data protection solutions - Experience supporting or partnering with field sales teams - Familiarity with structured qualification methodologies (BANT, MEDDICC, or similar) What Success Looks Like - A healthy, predictable pipeline that converts at or above targets - Reps who consistently improve their ability to qualify and close deals - Accurate forecasting and clean CRM data - Strong collaboration between Inside Sales, Field Sales, and partners Benefits - High-growth global IT company - Competitive benefits (medical, dental, vision from day one, 401(k)) - Paid annual leave & unlimited flexible PTO - Flexible, remote-friendly work setup - Modern equipment provided - Growth and development opportunities Equal Opportunity & Data Privacy Object First is an equal opportunity employer. We welcome and encourage diversity in our teams and are committed to creating an inclusive environment for all employees. By applying for this position, you consent to the processing of your personal data for recruitment purposes, in accordance with applicable data protection laws and Object First’s privacy practices. All candidate information will be treated with strict confidentiality throughout the process. Make an Impact with Us If you’re looking to make a real impact and grow alongside a company that builds secure, simple, and powerful technology, Object First is the place for you. Join us and take your career to the next level.

Role Description We are seeking a Sales Development Representative (SDR) to help fuel pipeline growth and create new business opportunities for Object First. This role is an ideal steppingstone into sales at a company that values career growth, with clear advancement paths into Inside Sales and Channel Sales roles. - Prospect and qualify new leads through cold outbound outreach, including calls, emails, and LinkedIn. - Leverage tools such as ZoomInfo, LinkedIn Sales Navigator, and RevenueGrid to build and execute prospecting sequences. - Conduct follow-up outreach with prospects from marketing campaigns, webinars, and field events. - Partner closely with Field Territory Managers and Inside Sales to build and qualify pipeline. - Work with Marketing to execute specific sales plays against targeted lists and campaigns. - Meet expectations for qualified meetings that result in opportunity creation to support sales pipeline growth. - Consistently achieve daily/weekly activity KPIs, including 100+ outbound activities per day and targeted weekly meetings. - Engage prospects with curiosity and persistence to uncover business needs and set qualified meetings. - Maintain accurate records of activities, leads, and progress in the CRM. Qualifications - At least 1 year of experience in SDR, BDR, outbound prospecting, or a related sales role. - A strong drive to build a career in sales, demonstrated through persistence, curiosity, and determination. - The ability to confidently engage prospects through cold calling, objection handling, and initiating new conversations. - Strong organizational skills and attention to detail, enabling effective management of multiple outreach sequences and priorities. - Familiarity with sales prospecting tools such as ZoomInfo, LinkedIn Sales Navigator, or similar platforms. Benefits - High-growth global IT company. - Competitive benefits (medical, dental, vision from day one, 401(k)). - Paid annual leave & unlimited flexible PTO. - Flexible, remote-friendly work setup. - Modern equipment provided. - Growth and development opportunities. Equal Opportunity & Data Privacy Object First is an equal opportunity employer. We welcome and encourage diversity in our teams and are committed to creating an inclusive environment for all employees. By applying for this position, you consent to the processing of your personal data for recruitment purposes, in accordance with applicable data protection laws and Object First’s privacy practices. All candidate information will be treated with strict confidentiality throughout the process. Make an Impact with Us If you’re looking to make a real impact and grow alongside a company that builds secure, simple, and powerful technology, Object First is the place for you. Join us and take your career to the next level.

Role Description We are seeking a motivated and detail-oriented Hardware Operations NPI & Lifecycle Lead to own and drive hardware readiness from new product introduction through post launch lifecycle support. This is an individual contributor role responsible for coordinating NPI activities, managing hardware configuration & BOM changes and ensuring operational readiness across teams. The ideal candidate is hands-on and highly organized with a strong ownership mindset and the ability to take initiative and drive execution across teams in a fast-paced, high growth environment. Key Responsibilities - Hardware NPI Coordination - Own coordination and tracking of hardware New Product Introduction (NPI) activities across engineering, product, marketing, operations, vendors, and support teams. - Maintain and drive NPI checklists, timelines and deliverables to ensure launch readiness. - Identify risks, track open items and proactively drive resolution across teams. - Support smooth hardware transitions from development to production and deployment. - BOM & Lifecycle Management - Own and maintain hardware Bill of Materials (BOM), ensuring accuracy, completeness and alignment. - Manage BOM updates and change control process, including coordination of approvals and communication of changes. - Track BOM-related cost changes and provide visibility into drivers to support leadership decision-making. - Support lifecycle transitions including product updates, component changes and end of life (EOL) planning. - Hardware Validation & Asset Tracking - Review incoming hardware asset reports to confirm new firmware versions are tested and documented prior to deployment. - Coordinate hardware validation and test cycles to support successful launches. - Support & Quality Coordination - Act as a key point of contact for hardware-related support issues, coordinating with internal teams and vendors as needed. - Track hardware issues, returns and warranty trends to identify patterns and escalate risks. - Support vendor returns (RMA) and refurbishment workflows. - Lifecycle Programs & Inventory Support - Support lifecycle-related programs such as refurbishment, demo hardware tracking, and spare parts coordination. - Maintain clear and accurate documentation of hardware configurations and lifecycle processes. - Assist with inventory tracking and alignment related to lifecycle transitions. - Metrics & Reporting - Track and report on key lifecycle and NPI metrics, including readiness, post-launch performance, and quality trends. - Monitor indicators such as RMAs, warranty usage and cost drivers. - Prepare summaries and insights to support cross functional visibility and decision making. - Process Improvement - Contribute to additional initiatives as assigned, including overall team SOP documentation creation, process standardization, and cross-functional continuous improvement efforts. Qualifications - Bachelor’s degree in Supply Chain, Operations, Engineering, Business, or equivalent relevant work experience. - 2+ years of experience in hardware operations, NPI coordination, lifecycle management program/project management or similar roles. - Familiarity with hardware components, systems configurations and validation workflows. - Strong organizational and analytical skills with attention to detail. - Advanced Excel expertise required (pivot tables, complex formulas, data modeling, and reporting). - Strong project management capabilities, including ownership of projects from initiation through completion. - Ability to operate independently and take ownership of assigned areas. - Strong written and verbal communication skills with the ability to work cross-functionally. Requirements - Experience owning or supporting BOM management and hardware cost tracking. - Familiarity with hardware quality metrics, warranty analysis, and RMA processes. - Exposure to data center hardware, storage systems, or server platforms. - Knowledge of regulatory and compliance standards (RoHS, REACH, etc.). Benefits - High-growth global IT company. - Competitive benefits (medical, dental, vision from day one, 401(k)). - Paid annual leave & unlimited flexible PTO. - Flexible, remote-friendly work setup. - Modern equipment provided. - Growth and development opportunities.