• Reviews reports on daily production, passes relevant information up. • Double checks timekeeping records and submits them. Approval of PA/PC hours. • Follows and helps to update Lean documentation. • Creates training specifics for projects. Trains PCs. • Meets with project developers for updates on project specifics. • Addresses project issues on a project level. • Work with other PCs, PMs, and SPMs to ensure appropriate coverage of all duties within the appropriate process flow. • Respond to ambiguities/changes/updates from SPM(s) in a timely manner and ensure they are passed down to other team members. • Identify and communicate process improvements or areas of waste to enhance process flow and promote efficiency while collecting and passing these on from team members below. • Complete End of Day (EOD) reporting pertaining to process flow to ensure proper hand off to the next shift owners. • Meet or exceed all daily, weekly, and monthly KPIs pertaining to the specific process flow of the assigned project. • Additional duties as required.

• Lead multidisciplinary design teams consisting of Electrical, Mechanical, ICT, Structural, BIM/VDC, and Architectural professionals on complex data center projects. • Manage all phases of project delivery from proposal development and project kickoff through design completion and construction support. • Serve as the primary point of contact for clients and maintain strong long-term relationships throughout the project lifecycle. • Develop and manage project scope, schedules, budgets, staffing plans, and resource allocations. • Monitor project financial performance, including fee utilization, forecasts, invoicing, and change management. • Facilitate project meetings, design reviews, and coordination activities across multiple disciplines and stakeholders. • Coordinate with clients, architects, consultants, contractors, and internal teams to ensure successful project execution. • Identify project risks and implement mitigation strategies to maintain project objectives. • Ensure deliverables comply with internal QA/QC standards, client requirements, and industry best practices. • Support business development activities, including proposals, fee estimates, project planning, and client presentations. • Mentor project teams and promote collaboration, accountability, and technical excellence across disciplines.

• Lead multidisciplinary design teams consisting of Electrical, Mechanical, ICT, Structural, BIM/VDC, and Architectural professionals on complex data center projects. • Manage all phases of project delivery from proposal development and project kickoff through design completion and construction support. • Serve as the primary point of contact for clients and maintain strong long-term relationships throughout the project lifecycle. • Develop and manage project scope, schedules, budgets, staffing plans, and resource allocations. • Monitor project financial performance including fee utilization, forecasts, invoicing, and change management. • Facilitate project meetings, design reviews, and coordination activities across multiple disciplines and stakeholders. • Coordinate with clients, architects, consultants, contractors, and internal teams to ensure successful project execution. • Identify project risks and implement mitigation strategies to maintain project objectives. • Ensure deliverables comply with internal QA/QC standards, client requirements, and industry best practices. • Support business development activities including proposals, fee estimates, project planning, and client presentations. • Mentor project teams and promote collaboration, accountability, and technical excellence across disciplines.

• Define and execute the CRM product strategy and roadmap. • Gather requirements from business stakeholders and translate them into clear product specifications. • Manage the development and enhancement of Microsoft Dynamics capabilities and integrations. • Prioritise features and initiatives based on business value and customer outcomes. • Work closely with engineering, operations, sales, marketing and customer service teams. • Analyse user behaviour and product performance to drive continuous improvement. • Ensure CRM processes and data support regulatory and operational requirements. • Manage relationships with third-party vendors and technology partners.