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CRM Project Manager
Location
United Kingdom
Posted
3 days ago
Salary
£60K / year
Seniority
Lead
Job Description
CRM Project Manager
OneDome
• Define and execute the CRM product strategy and roadmap. • Gather requirements from business stakeholders and translate them into clear product specifications. • Manage the development and enhancement of Microsoft Dynamics capabilities and integrations. • Prioritise features and initiatives based on business value and customer outcomes. • Work closely with engineering, operations, sales, marketing and customer service teams. • Analyse user behaviour and product performance to drive continuous improvement. • Ensure CRM processes and data support regulatory and operational requirements. • Manage relationships with third-party vendors and technology partners.
Job Requirements
- 7–12 years of professional experience, including at least 4–6 years in Product Management roles.
- Significant hands-on experience with Microsoft Dynamics CRM / Dynamics 365.
- Proven track record of owning product roadmaps and delivering successful digital products.
- Experience working with agile delivery teams.
- Strong stakeholder management and communication skills.
- Analytical mindset with the ability to make data-driven decisions.
- Bachelor's degree from a leading university, ideally in a STEM discipline (Computer Science, Engineering, Mathematics, Physics or similar).
Benefits
- Flexible working arrangements
- Opportunity to shape and scale a critical platform within a growing business
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