• Execute all core responsibilities professionally and to a consistently high standard • Manage your workload effectively and meet all agreed targets and deadlines • Communicate proactively and clearly with internal teams and external stakeholders • Maintain accurate records and documentation in all systems • Contribute to team improvement initiatives and best practice sharing • Represent the organisation professionally at all times

• Design, document, and execute manual and automated test cases. • Identify, record, and track bugs through defect tracking systems. • Perform regression, functional, integration, and performance testing. • Collaborate closely with developers, product managers, and other stakeholders to understand requirements and acceptance criteria. • Review software requirements and technical specifications for clarity and testability. • Participate in sprint planning and contribute to quality assurance process improvements. • Verify fixes and validate that resolved issues meet expected outcomes.

• Verify that content and results in the software are clinically and professionally correct and displayed as expected in everyday dental practice • Test the software from the perspective of a dental practice — from data entry to the final result • Check that professional requirements are correctly implemented in the software and that practice workflows are effectively supported • Prioritize, document, and track defects • Support the support team in analyzing customer reports, reproducing issues, and identifying root causes • Contribute your practical expertise from day-to-day practice as a liaison between development, product, and support • Collaborate in an agile team of software developers, product managers, testers, and support colleagues

• Define and own the end-to-end automated test strategy across web portals and backend microservices, balancing UI, API, contract, integration, and end-to-end coverage (test pyramid). • Design test strategies for distributed, event-driven systems — including asynchronous flows through SNS/SQS, eventual consistency, idempotency, message ordering, retries, and dead-letter handling. • Develop and maintain robust test automation frameworks for web (Playwright, Selenium, or equivalent) and API testing, using Java and/or JavaScript/TypeScript. • Automate API and service-level testing (REST/JSON, and async messaging) to validate functionality, performance, and resilience. • Build maintainable, scalable framework abstractions (page objects, fixtures, data builders, reusable test harnesses) that other engineers adopt. • Drive performance, load, and resilience testing (e.g., JMeter, k6, Gatling, Locust) for highly scalable services, and partner with engineering on results and bottlenecks.