• Verify that content and results in the software are clinically and professionally correct and displayed as expected in everyday dental practice • Test the software from the perspective of a dental practice — from data entry to the final result • Check that professional requirements are correctly implemented in the software and that practice workflows are effectively supported • Prioritize, document, and track defects • Support the support team in analyzing customer reports, reproducing issues, and identifying root causes • Contribute your practical expertise from day-to-day practice as a liaison between development, product, and support • Collaborate in an agile team of software developers, product managers, testers, and support colleagues

• Define and own the end-to-end automated test strategy across web portals and backend microservices, balancing UI, API, contract, integration, and end-to-end coverage (test pyramid). • Design test strategies for distributed, event-driven systems — including asynchronous flows through SNS/SQS, eventual consistency, idempotency, message ordering, retries, and dead-letter handling. • Develop and maintain robust test automation frameworks for web (Playwright, Selenium, or equivalent) and API testing, using Java and/or JavaScript/TypeScript. • Automate API and service-level testing (REST/JSON, and async messaging) to validate functionality, performance, and resilience. • Build maintainable, scalable framework abstractions (page objects, fixtures, data builders, reusable test harnesses) that other engineers adopt. • Drive performance, load, and resilience testing (e.g., JMeter, k6, Gatling, Locust) for highly scalable services, and partner with engineering on results and bottlenecks.

• Own and grow the quality of Tellent HR • Drive our test automation strategy and expand end-to-end coverage in Playwright • Raise the bar for backend testing • Work closely with other QE’s to maintain the test automation strategy • Partner with developers to embed quality early • Design and execute comprehensive test plans, test cases, and test scripts

• Support the ongoing improvement of IBEX’s ISO 9001 Quality Management System. • Assist with documenting and standardizing business processes. • Help align QMS processes with ISO standards. • Support internal audit preparation and corrective action tracking.