Role Description The Lead, Client Solutions (CSM Lead) is responsible for overseeing client solutions excellence, strategic execution, and team development across the region. This role requires a blend of leadership, strategic planning, and client management expertise to ensure high-quality execution of digital media campaigns while maintaining strong client relationships. - Oversee the Client Solutions team’s performance and strategic initiatives for the region. - Develop and execute growth strategies to expand and retain client business. - Define and implement client communication frameworks and best practices to maintain high service standards. - Lead the team’s engagement with key agency groups and enterprise-level clients, driving expansion efforts in new markets. - Manage a team of 6+ Client Solutions Managers, ensuring development through coaching, mentorship, and structured training programs. - Set clear objectives and career development plans for team members. - Lead onboarding efforts for new hires, ensuring seamless integration into the team. - Foster a high-performance team culture focused on collaboration, accountability, and continuous improvement. - Serve as the primary strategic contact for high-value clients and agency partners. - Lead client retention, renewals, and incremental growth strategies across the region. - Identify and proactively address challenges or escalations, ensuring a seamless client experience. - Develop short-term and long-term account plans for key clients, aligning with overall business goals. - Work closely with local sales, resellers and partners to expand the client portfolio in markets. - Act as the key escalation point for troubleshooting campaign-related challenges. - Oversee campaign pacing and KPI performance, ensuring proactive optimization efforts. - Provide strategic guidance on campaign targeting, positioning, and data-driven optimizations. - Work alongside Sales and Ad Operations to improve campaign workflows and client outcomes. - Implement scalable operational processes that enhance efficiency across the Client Solutions team. - Regularly report regional progress, wins, and challenges to the Director of Client Solutions, EMEA & Regional MD. - Utilize Salesforce and internal reporting tools to track client health, renewals, and growth opportunities. - Ensure the team remains at the forefront of industry trends and digital advertising innovations. Qualifications - 7+ years of experience in digital media, with at least 2+ years in a leadership or senior client-facing role within a digital advertising organization, ad tech start up and/or media agency. - Strong track record of managing and developing teams, with proven mentorship abilities. - Extensive knowledge of YouTube and/or Social Media advertising, programmatic media, and digital video platforms. - Highly proficient in campaign management, performance tracking, and data-driven optimization. - Advanced analytical skills, with expertise in Excel, forecasting, and KPI analysis. - Exceptional communication, negotiation, and relationship management skills. - Experience with Salesforce or similar CRM and reporting platforms. - Google Ads or YouTube certification is a plus.

Role Description Design and deliver scalable cloud architectures on AWS, ensuring secure, resilient systems using microservices and APIs while guiding hands-on implementation. Key Performance Indicators - Architect AWS solutions for production systems - Implement microservices and API platforms - Improve reliability, security, and performance - Lead cloud infrastructure and cost optimization - Collaborate with teams to deliver roadmap outcomes Qualifications - 7+ years cloud architecture/engineering experience - Hands-on AWS experience designing and operating systems - Experience with microservices and REST/GraphQL APIs - Strong knowledge of networking, security, and IAM - Proven experience with CI/CD and infrastructure as code Requirements - AWS (EC2, S3, RDS, EKS, ECS, Lambda) - IAM, VPC, networking, security groups - Microservices architecture patterns - API design (REST/GraphQL) - Docker and container orchestration - Terraform or CloudFormation - CI/CD pipelines (GitHub Actions, CodePipeline) - Monitoring/logging (CloudWatch, X-Ray) - Stakeholder management - Technical leadership and mentoring Benefits - 4 weeks of vacation as a start - Added week of vacation every 5 years of tenure - Ability to work globally/remotely for 1 month per calendar year in other locations to gain experience

• Design and help our customers implement technical solutions using the Enode API based on their engineering, product, and business needs • Advise customers on technical product architecture and best practices for using the Enode API and provide ongoing technical support to customers (e.g. answering technical questions, debugging customer implementations and resolving/escalating issues) • Not only will you identify and debug issues in customer implementations, but you will also proactively make necessary fixes and/or improvements directly in the Enode codebase • Act as a champion for new products, features, and company initiatives based on customer discussions and your own product expertise you will develop in the role to ensure Enode's resources are allocated to high impact areas • Drive and/or contribute to internal projects (e.g. developer portal experience, Integration Guides, customer analysis, etc).

Title: Business Solutions Architect: Finance Systems Location: Seattle United States Job Description: Join Axon and be a Force for Good. At Axon, we're on a mission to Protect Life. We're explorers, pursuing society's most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. Here, you'll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter. Join Axon and be a Force for Good. At Axon, we're on a mission to Protect Life. We pursue society's most critical safety and justice issues with an ecosystem of cutting-edge devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities, and each other. Life at Axon is fast-paced, challenging, and deeply rewarding. Here, you'll take ownership and drive real change. You'll grow constantly as you solve meaningful problems for a mission that matters at a company where you matter. Your Impact Join Axon's Business Solutions team as a Business Solutions Architect / Product Manager responsible for Axon's Finance Systems portfolio. This role owns delivery and ongoing product management for critical finance platforms that support close, consolidation, revenue recognition, compliance, and financial reporting. In the near term, you will lead two high-visibility initiatives: the implementation of Axon's Finance & Accounting Consolidation platform and a major RevStream upgrade. Over time, you will operate as the product owner for assigned finance systems, shaping roadmaps, prioritizing investments, and ensuring measurable business outcomes across Finance. You will partner closely with Finance, Accounting, Revenue Operations, Tax, IT, Engineering, and Enterprise Architecture. You own what gets delivered and why; technical teams own how it is built. What You'll Do Location: This role is based out of our Seattle, WA office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesday through Friday, with flexibility to work remotely on Mondays. We believe connection fuels innovation, and our in-office culture is designed to support meaningful teamwork and mentorship. Reports to: Director, BSA Direct Reports: None Product & Program Leadership - Serve as the Product Manager and Delivery Lead for Axon's Finance Technology ecosystem, including consolidation, revenue management, close automation, financial reporting, and enterprise finance platforms. - Lead the end-to-end implementation and modernization of Finance Systems, including requirements analysis, solution design, technical roadmap development, platform configuration, data migration, testing, deployment, and post-production support. - Own the Finance & Accounting Consolidation platform implementation, including business process design, financial data modeling, hierarchy management, integration requirements, security model definition, and system adoption. - Drive technical delivery of RevStream upgrades and revenue systems enhancements, ensuring compliance with ASC 606 revenue recognition requirements and integration with enterprise ERP and reporting platforms. - Translate complex accounting, finance, tax, and regulatory requirements into detailed functional specifications, technical requirements, user stories, acceptance criteria, and implementation plans. - Partner closely with Engineering, Enterprise Architecture, Data Engineering, and third-party vendors to design scalable solutions, manage technical dependencies, and ensure platform performance and reliability. - Lead User Acceptance Testing (UAT), System Integration Testing (SIT), release management, cutover planning, and production deployment activities. - Evaluate system architecture, platform capabilities, integration patterns, and technical tradeoffs to support long-term scalability and maintainability. - Ensure GAAP, statutory reporting, tax, Pillar 2, consolidation, and revenue recognition requirements are embedded within system designs, data structures, controls, and reporting frameworks. Product Ownership & Governance - Serve as Product Owner for assigned Finance Systems, accountable for roadmap prioritization, platform strategy, system health, and ongoing optimization. - Establish governance processes for finance master data, chart of accounts structures, financial hierarchies, metadata management, security roles, and data quality controls. - Collaborate with Solution Architects and Engineering teams to define integration strategies, API requirements, data flows, and technical architecture decisions across finance platforms. - Drive enterprise-wide data governance initiatives supporting financial reporting accuracy, audit readiness, and regulatory compliance. - Define and monitor system KPIs including performance, scalability, adoption, data integrity, and operational efficiency metrics. - Identify and implement automation opportunities leveraging workflow technologies, business rules engines, integrations, and analytics platforms to improve operational efficiency and internal controls. - Support technical troubleshooting, root-cause analysis, and resolution of complex finance system issues impacting business operations. - Communicate technical recommendations, implementation strategies, risks, dependencies, and tradeoffs to Finance, IT, and executive leadership teams. What You Bring - Bachelor's or Master's degree in Information Systems, Computer Science, Software Engineering, Finance, Accounting, Business Analytics, Engineering, or a related field, or foreign equivalent. - 8+ years of experience in Finance Systems, Enterprise Applications, Product Management, ERP/EPM implementations, Business Systems, or related technical disciplines. - Deep expertise in financial close, consolidation, revenue recognition, reconciliations, statutory reporting, and financial systems architecture. - Demonstrated experience leading large-scale Finance Systems implementations involving system configuration, integrations, data migrations, testing, and production deployments. - Experience with enterprise finance platforms such as OneStream, Oracle EPM, Workiva, BlackLine, RevStream, Hyperion, Anaplan, or similar technologies. - Strong understanding of enterprise application architecture, relational data models, data governance frameworks, and systems integration concepts. - Experience partnering with Engineering, Data Engineering, Enterprise Architecture, and cross-functional business stakeholders to deliver complex enterprise solutions. - Technical proficiency with ERP and analytics platforms including D365 Finance & Operations, Snowflake, Power BI, Sigma, SQL, and enterprise reporting technologies. - Strong product management capabilities, including roadmap ownership, backlog prioritization, stakeholder alignment, UAT leadership, release planning, and phased delivery execution. - Ability to analyze complex technical and business requirements and translate them into scalable system solutions. - Ability to operate independently on ambiguous, high-impact initiatives while balancing strategic priorities and delivery timelines. - Strong communication skills and executive presence, with the ability to present technical recommendations, business cases, and tradeoffs to senior stakeholders. - Collaborative, outcome-driven mindset with a passion for continuous improvement, automation, and operational excellence. Benefits that Benefit You - Competitive salary and 401k with employer match - Discretionary paid time off - Paid parental leave for all - Medical, Dental, Vision plans - Fitness Programs - Emotional & Mental Wellness support - Learning & Development programs - And yes, we have snacks in our offices Benefits listed herein may vary depending on the nature of your employment and the location where you work. Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. Base Pay Range $142,500-$228,000 USD Don't meet every single requirement? That''s ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve. Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you're excited about this role and our mission to Protect Life but your experience doesn't align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Important Notes The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions. Axon's mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon's impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment. We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We're committed to hiring the best talent - regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances - and empowering all of our employees so they can do their best work.