Welcome to Juniper Education, where our mission is to champion educators, empowering them to shape future generations. We're more than just a support system; we're the driving force that propels schools and Academy Trusts to new heights. With our proven school education management systems and services, we address a spectrum of needs, ensuring excellence in education. Our mission statement says it all: We look after you, so that you can look after our children. Dedicated to our core values, we are committed to: Empowerment: Equipping everyone with the tools, intelligence, connections, and freedom to make informed decisions, recognised and respected by all. Purpose: Supporting everyone to reach their highest potential, thereby enabling all children to achieve theirs. Passion: Because we love what you do, you’re at the heart of everything we do. Innovation: Delivering meaningful solutions with expertise and creative thinking to influence the ever-changing world of education. Collaboration: The cornerstone of our success as it enables us to collectively harness diverse perspectives and strengths, ensuring that together, we achieve more than we could ever do alone. Every voice counts!
Credit Control Manager
Location
United Kingdom
Posted
1 day ago
Salary
0
Seniority
Lead
No structured requirement data.
Job Description
Credit Control Manager
Juniper Education
Role Description We are looking for an experienced and proactive Credit Controller to join our Finance team. You will play a vital role in managing outstanding debt, resolving queries efficiently, and working collaboratively with both internal stakeholders and external customers, primarily Schools and Trusts. We're looking for an experienced Credit Control Manager to lead our credit control function within a fast-paced, high-volume environment. Reporting into the Finance team, you'll be responsible for: - Maximising cash collection - Managing credit risk - Leading a high-performing credit control team - Overseeing the end-to-end credit control process - Managing complex customer queries and disputes - Working closely with stakeholders across the business to support commercial decision-making and minimise risk What You'll Be Doing: - Lead, develop and support the Credit Control team, setting objectives and monitoring performance. - Oversee debt collection activity, aged debt management and escalation processes. - Produce reporting and analysis to drive collection performance and improve processes. - Manage bad debt provisions, legal escalations and customer mediations where required. - Act as a point of contact for contractual and credit-related queries. - Build strong relationships with stakeholders across Finance, Sales, Customer Success, Operations and Legal. Qualifications - Proven experience managing a Credit Control team in a high-volume environment. - Strong understanding of credit control processes, debt recovery and credit risk management. - Commercially minded with excellent analytical and problem-solving skills. - Confident managing stakeholder relationships and complex customer conversations. - Strong communication, negotiation and leadership skills. Benefits - Enhanced annual leave entitlement - Opportunity to purchase additional leave - Entitlement to carry over leave to next entitlement year - Day 1 access to 24/7 GP & prescription services - Day 1 access to rewards platform - Cycle to work scheme - Enhanced maternity & adoption pay - Day 1 access to employee assistance platform - Funded development/Qualification opportunities - Voluntary health care cash plan - Voluntary private medical insurance - Plus more! Company Description Welcome to Juniper Education, where our mission is to champion educators, empowering them to shape future generations. We're more than just a support system; we're the driving force that propels schools and Academy Trusts to new heights. With our proven school education management systems and services, we address a spectrum of needs, ensuring excellence in education. Our mission statement says it all: We look after you, so that you can look after our children. Dedicated to our core values, we are committed to: - Empowerment: Equipping everyone with the tools, intelligence, connections, and freedom to make informed decisions, recognised and respected by all. - Purpose: Supporting everyone to reach their highest potential, thereby enabling all children to achieve theirs. - Passion: Because we love what you do, you’re at the heart of everything we do. - Innovation: Delivering meaningful solutions with expertise and creative thinking to influence the ever-changing world of education. - Collaboration: The cornerstone of our success as it enables us to collectively harness diverse perspectives and strengths, ensuring that together, we achieve more than we could ever do alone. Every voice counts!
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