Role Description As a Global Strategic Account Manager, you will cultivate and expand relationships with key accounts that are critical to the organization’s long-term success. You will identify cross-sell and upsell opportunities, resolve issues efficiently, and ensure an exceptional customer experience. - Serve as the strategic lead for high-value named accounts, ensuring sustained client satisfaction and mutual growth. - Develop a robust pipeline that supports achievement of quarterly and annual sales and revenue targets. - Design and execute strategic account plans centered on shared success and measurable customer value. - Drive net-new business by researching, qualifying, engaging, presenting, and closing prospective clients. - Build and deepen relationships with priority stakeholders, understand their critical business challenges, and recommend solutions that deliver meaningful impact. - Identify and capture upsell and expansion opportunities within existing accounts and adjacent markets by proactively positioning solutions to new stakeholders. - Maintain a comprehensive pipeline of opportunities across named accounts, including renewals, projects, and share-of-wallet initiatives. - Provide management with clear, timely updates on customer activity, opportunity status, renewals, and strategic plan progress. - Coordinate internal resources—support, service, and leadership—to surpass account performance objectives and customer expectations. - Champion and enhance the company’s brand reputation within the marketplace. - Leverage CRM tools for all aspects of account management, from lead generation and account setup through order fulfillment. - Engage in ongoing professional development aligned with the company’s business focus. - Adhere to all corporate policies and procedures. Qualifications - Bachelor’s degree accompanied by eight (8+) years of successful outside sales experience in wireless or wireless related technology, including at least three (3+) years in strategic account management and/or sales leadership. - Demonstrated success in sustaining and expanding key client relationships. - Proven ability to uncover potential within assigned accounts and create compelling opportunities. - Outstanding communication and interpersonal skills with a talent for building strong client partnerships. - Advanced negotiation and problem-solving capabilities. - Proficiency with Salesforce and Microsoft Office applications. - Extensive experience and knowledge of the networking and wireless markets. - Expertise in implementing and leading indirect channel sales models alongside direct sales initiatives. - A passion for winning, a strategic business mindset, and exceptional collaboration skills. - Ability to deliver a clear, compelling value proposition to customers and partners. Requirements - This is a remote position based in Tennessee. Candidates must currently reside within the territory. - Application Deadline: May 7, 2026. Benefits - Competitive salary range dependent on various factors including location and candidate’s qualifications. - Opportunity for sales commissions as part of the Ericsson Enterprise Wireless Variable Compensation Plan. - Excellent, competitive employee benefits including subsidized nationwide PPO medical benefit options. - 401(k) plan with a 4% company match and immediate vesting. - Company-paid employee basic life and AD&D insurance and company-paid disability benefits. - Minimum of 15 days of accrued vacation, up to 3 personal days per year, 11 annual holidays, 8 hours of volunteer time, and 80 hours of sick time annually. - Up to 16 weeks of paid maternity leave and 6 weeks of parental or adoption leave at 100% of pay. - Other company-paid benefits such as a comprehensive Employee Assistance Program, mobile therapy, and volunteer paid time off.

• Maintain and expand commercial relationships with assigned accounts • Identify business opportunities • Map potential risks and threats • Propose new solutions and offerings.

• As an Account Manager, you will own retention and growth across a portfolio of accounts. • You will build deep relationships at multiple levels within each customer, proactively identifying and pursuing expansion opportunities. • This includes cold outreach to new stakeholders within existing accounts, not just managing warm relationships. • Working closely with Account Executives and Customer Success Managers, you will ensure customers continuously derive measurable value from TryHackMe, and you will be accountable for outcomes, not just activity.

Title: Bioscience Account Manager - San Francisco, California, United States of America - South San Francisco, California, United States of America Full time Remote When you're part of the team at Thermo Fisher Scientific you'll do important work and be valued and recognized for your performance. With hardworking managers and encouraging coworkers for support, you'll find the resources and chances to create contributions to the world. Location/Division Specific Information Biosciences Division, Life Science Solutions Group – Field-based, Biosciences Account Manager, Biotech (Bay Area, CA). This role will support UCSF and a key biotech partner in South San Francisco. Ideal candidate should be located within a short commute to both locations. DESCRIPTION Make an impact In this role, you will directly impact our mission of making the world healthier, cleaner, and safer by providing our life science technologies—including consumables, reagents, and instrumentation—to UCSF and key biotechs and pharmas in the Peninsula and South San Francisco area for use in their research including cell biology, protein biology, molecular biology and more. You will be supporting our legacy Life Technologies research portfolio that includes brands such as Gibco, Thermo Scientific, Invitrogen, and Applied Biosystems. In the role you will be responsible for accelerating Thermo Fisher Scientific market share by using business strategy, scientific knowledge and teamwork. The Bioscience Account Manager is the cornerstone for our commercial landscape leading key sales activities around prospecting, closing, account mapping and collaborating with our other commercial team members. Bring Value - Bring value by utilizing life science portfolio knowledge into differentiated products and services for our customers - Collaborate effectively with internal and external partners to deliver results - Achieve/surpass all assigned sales targets and quotas by proactively leading a consumable and instrument sales funnel - Drive scientific engagement with customers through technical discussions that lead to gaining share with our life science portfolio - Demonstrate business acumen and a growth mindset to identify opportunities, ask for the business, and grow accounts through strategic planning and execution REQUIREMENTS How will you get here? Education - Requires a bachelor's degree in any life science, strong preference for Biology Role success profile Experience - 5 plus years of related work experience required; and of that we are seeking a mix of sales experience (ideally in the life sciences space) and laboratory bench / research experience - Experience working in a team environment - Proven track record to strategize and achieve results - Work in an academic research setting a plus Knowledge and Skills - Scientific wet lab experience leveraging tools and technologies across cell culture, imaging, flow cytometry, molecular assays, protein assays, immunology, etc. - Relevant scientific background - Relevant customer and/or market knowledge - Computer proficiency (ex. MS Office) - Business acumen with the ability to ask for and grow the business - Strong EQ (emotional intelligence) Competencies - Innovative - Customer centric - Problem Solving - Growth mindset Personal Attributes - Self-motivated - Accountable - Effective communicator Location - Remote, field-based with expected field engagement 3-4 days per week. Field location = South San Francisco & Peninsula (UCSF and South San Francisco biotech). Ideal candidate should be located within a short commute to both sites. - Overnight travel required quarterly or more for trainings, meetings, and other business needs. At Thermo Fisher Scientific, each one of our 120,000 outstanding minds has a unique story to tell. Join us and contribute to our focused mission—enabling our customers to make the world healthier, cleaner and safer! Compensation and Benefits The salary range estimated for this position based in California is $76,000.00–$118,000.00. This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes: - A choice of national medical and dental plans, and a national vision plan, including health incentive programs - Employee assistance and family support programs, including commuter benefits and tuition reimbursement - At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy - Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan - Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount