Title: Bioscience Account Manager - San Francisco, California, United States of America - South San Francisco, California, United States of America Full time Remote When you're part of the team at Thermo Fisher Scientific you'll do important work and be valued and recognized for your performance. With hardworking managers and encouraging coworkers for support, you'll find the resources and chances to create contributions to the world. Location/Division Specific Information Biosciences Division, Life Science Solutions Group – Field-based, Biosciences Account Manager, Biotech (Bay Area, CA). This role will support UCSF and a key biotech partner in South San Francisco. Ideal candidate should be located within a short commute to both locations. DESCRIPTION Make an impact In this role, you will directly impact our mission of making the world healthier, cleaner, and safer by providing our life science technologies—including consumables, reagents, and instrumentation—to UCSF and key biotechs and pharmas in the Peninsula and South San Francisco area for use in their research including cell biology, protein biology, molecular biology and more. You will be supporting our legacy Life Technologies research portfolio that includes brands such as Gibco, Thermo Scientific, Invitrogen, and Applied Biosystems. In the role you will be responsible for accelerating Thermo Fisher Scientific market share by using business strategy, scientific knowledge and teamwork. The Bioscience Account Manager is the cornerstone for our commercial landscape leading key sales activities around prospecting, closing, account mapping and collaborating with our other commercial team members. Bring Value - Bring value by utilizing life science portfolio knowledge into differentiated products and services for our customers - Collaborate effectively with internal and external partners to deliver results - Achieve/surpass all assigned sales targets and quotas by proactively leading a consumable and instrument sales funnel - Drive scientific engagement with customers through technical discussions that lead to gaining share with our life science portfolio - Demonstrate business acumen and a growth mindset to identify opportunities, ask for the business, and grow accounts through strategic planning and execution REQUIREMENTS How will you get here? Education - Requires a bachelor's degree in any life science, strong preference for Biology Role success profile Experience - 5 plus years of related work experience required; and of that we are seeking a mix of sales experience (ideally in the life sciences space) and laboratory bench / research experience - Experience working in a team environment - Proven track record to strategize and achieve results - Work in an academic research setting a plus Knowledge and Skills - Scientific wet lab experience leveraging tools and technologies across cell culture, imaging, flow cytometry, molecular assays, protein assays, immunology, etc. - Relevant scientific background - Relevant customer and/or market knowledge - Computer proficiency (ex. MS Office) - Business acumen with the ability to ask for and grow the business - Strong EQ (emotional intelligence) Competencies - Innovative - Customer centric - Problem Solving - Growth mindset Personal Attributes - Self-motivated - Accountable - Effective communicator Location - Remote, field-based with expected field engagement 3-4 days per week. Field location = South San Francisco & Peninsula (UCSF and South San Francisco biotech). Ideal candidate should be located within a short commute to both sites. - Overnight travel required quarterly or more for trainings, meetings, and other business needs. At Thermo Fisher Scientific, each one of our 120,000 outstanding minds has a unique story to tell. Join us and contribute to our focused mission—enabling our customers to make the world healthier, cleaner and safer! Compensation and Benefits The salary range estimated for this position based in California is $76,000.00–$118,000.00. This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes: - A choice of national medical and dental plans, and a national vision plan, including health incentive programs - Employee assistance and family support programs, including commuter benefits and tuition reimbursement - At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy - Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan - Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

• Managing accounts from onboarding to renewal • Managing and guiding clients on all levels: technical, business, and product (collaborating with other teams) • Working on quotes, agreements, and NDAs – making sure the client’s onboarding journey is smooth and quick • Researching & identifying potential prospects based on strategy development aspects • Maintaining highly targeted outbound outreach (incl. email, phone, LinkedIn, etc.) to source meetings with key prospects • Introducing clients to the new features and handling new feature releases

• Execute business development strategies to grow Ricoh’s market presence. • Develop a deep understanding of the customer’s environment. • Open new opportunities with decision-makers and influencers to generate sales within new and existing accounts. • Increase Ricoh’s market share by identifying and developing new revenue streams. • Solve critical customer business challenges, both known and uncovered through research and consultative questioning. • Understand how customers buy—not just what they buy—by focusing on business needs rather than predefined products or services. • Demonstrate excellent verbal and written communication skills. • Differentiate Ricoh’s ability to accelerate digital transformation through compelling storytelling. • Identify opportunities aligned with Ricoh’s portfolio and customer objectives. • Clearly articulate how buying decisions impact a customer’s financial position. • Develop and confidently deliver compelling presentations, both in person and virtually.

• Develops and executes strategic account plans, including sales targets, growth goals, and executive relationship strategies. • Builds strong, long‑term customer relationships while serving as the primary point of contact for issues, claims, and coordinated support. • Drives sales of products, solutions, and services with a focus on volume, profitability, and creating added value across business units. • Maintains deep insight into customer needs, competitive activity, and market dynamics to shape effective sales strategies and responses.