• As a Sales Operations Analyst, you'll drive sales efficiency at a pivotal moment in our growth. • You'll be the bridge between our sales team and leadership—analyzing workflows, identifying bottlenecks, and building the process that let our team move faster without sacrificing rigor. • Sales Efficiency & Analytics: Dive into sales data to uncover patterns, optimize pipeline velocity, and identify where we're winning. Build dashboards and reports that tell stories our leadership needs to act on. • KPI Tracking & Forecasting: Own our sales KPIs (pipeline health, win rates, deal velocity, quota attainment). Build forecasting models that actually work and adjust them as the market changes. • Sales Tool & Process Optimization: Audit our sales tech stack (Salesforce, our CRM, outreach tools), identify gaps, champion new tools, and ensure adoption by making them easy to use—not just mandating them, building documentation that sellers actually follow. • Workflow Bridging: Work directly with account executives, the sales leadership team, and enabling functions (marketing, legal, finance) to optimize handoffs, reduce friction, and keep deals moving. • Deal Desk Support: Partner with deal desk on pricing, structure, and margin tracking. Help sales understand what deals are accretive and why margins matter in a high-growth environment. • Forecasting & Planning: Work with sales leadership to model capacity, territory planning, and resource allocation. Get comfortable saying 'no' when it's the right call.

• Lead the sales-side commercialization process for Chomps’ highest-priority growth initiatives. • Combine project management, analytics, and storytelling to help the Sales team execute with excellence. • Own the integrated project plan on the sales side for all major commercial initiatives. • Act as the Sales & Business Analytics team lead in weekly Active Project Meetings. • Develop customer- and channel-specific launch strategies. • Partner with team to inform/influence cross-functional partners. • Proactively surface blockers, trade-offs, and risks to leadership.

• Lead onboarding, training, coaching, and professional development programs for NMD and LRCC sales professionals. • Drive sales performance through quality assurance, call monitoring, coaching, and performance improvement initiatives. • Serve as the subject matter expert for sales enablement tools, lead management processes, marketing distribution platforms, and related technologies. • Develop best practices that improve prospecting, pipeline management, client retention, cross-selling, and sales conversion outcomes. • Create and maintain training materials, playbooks, coaching guides, and sales enablement resources. • Partner with leaders across Sales, Marketing, and Operations to align enablement strategies with business objectives. • Analyze performance trends, training effectiveness, and quality results to identify opportunities and recommend solutions. • Champion a culture of continuous learning, accountability, collaboration, and sales excellence.

• Own Onboarding & Ramp • Directly run onboarding for every new Sales, Sales Engineering, Customer Success, Professional Services, Support and Partner hires through their first two to three months, and own their path to productivity. • Build a ramp curriculum and certification that accelerates the time from new start to close of first new business sale, with clear milestones and a real measure of readiness. • Get new hires fluent fast on our products, our market, our buyers, and how we win. • Track ramp time and time-to-first-deal, and keep tightening the program against those numbers. • Run Ongoing Enablement & Coaching • Build the recurring enablement cadence that keeps reps improving week over week: skills training, call coaching, role-plays, and certification. • Roll out a sales methodology and the playbooks behind it, and make sure the field actually uses them constantly in live deals. • Stand up the enablement tooling and content from scratch, including the platform, certification, and one place reps can find what they need. • Work across the Revenue Operations team to connect enablement to conversion and sales-cycle time, and use what you learn to adjust the programs. • Drive Product & Go-to-Market Readiness • Partner with Product and the Field CTO team so reps understand the value we deliver, can position our products and services, and can demo them well. • Own field readiness for new product launches so the team can sell new offerings on day one and we get to market faster. • Build demo certification and value-based selling skills together with the SE and Field CTO teams. • Turn marketing’s product and positioning content into training reps can actually use in front of customers.