• Develop and execute communications plans for new city launches and policy priorities, aligned to regulatory milestones, operational readiness, permit decisions, contract deadlines, and other outcomes that support Serve’s license to operate. • Lead day-to-day communications execution for policy, public affairs, and market-entry work across priority markets. • Identify and engage local audiences who shape public opinion, including editorial boards, business leaders, accessibility advocates, neighborhood association leaders, academics, and influential local voices. • Build and manage local media strategies and reporter relationships across priority markets, including local, trade, tech, AI, culture, business, mobility, accessibility, and urban policy outlets. • Sequence announcements, validator activity, earned media, and stakeholder engagement to support permit asks, contract announcements, policy milestones, and public affairs campaigns. • Build and manage networks of named third-party validators who can provide credible, on-the-record support in priority markets. • Monitor legislation, regulation, media coverage, and opposition activity that could affect Serve’s license to operate, and recommend communications responses before issues gain momentum. • Partner with Government Relations on federal, state, and city engagements by translating policy and regulatory developments into clear narratives for media, partners, stakeholders, and the public. • Support messaging for testimony, hearings, comment letters, rulemaking processes, regulatory engagement, and other public affairs priorities. • Maintain incident response playbooks and coordinate communications execution during sensitive moments, including rapid response support in partnership with Legal, Operations, Government Relations, and Communications. • Draft holding statements, talking points, Q&A, fact sheets, one-pagers, reactive press materials, and briefing materials for use across markets. • Prepare local general managers, operations leads, partner spokespeople, and executives for media interviews, stakeholder meetings, and public-facing engagements. • Manage inbound media inquiries with sound judgment about when to engage, decline, redirect, or escalate.

Role Description GovCIO is currently hiring a Communications Project Analyst to support the Patient Care Services product line within the Department of Veterans Affairs (VA) Office of Information and Technology (OIT). The Project Analyst plays a key role in supporting program delivery by centralizing intake, tracking, routing, and delivery of all product line data calls, ensuring accuracy, completeness, and on‑time submission. The environment is dynamic, and client needs are often evolving; flexibility and forward-thinking views are important for success. This role is a fully remote position within the United States with core hours of operation from Monday to Friday 8AM to 5 PM ET. - Maintain the official tracking log (JIRA) of all product line data calls; manage deadlines, extensions, risk flags, and escalation needs. - Standardize intake and ensure proper routing to the correct owners. - Validate inputs for completeness and accuracy; ensure responses conform to required format and guidance. - Coordinate cross-team collaboration for multi‑stakeholder responses, including support for fast‑turnaround data calls. - Prepare final consolidated data call submissions with clear audit artifacts. - Maintain repository of prior responses, templates, SOPs, and historical reference materials. - Support leadership reporting requirements by producing concise summaries and status updates. - Maintain project documentation which may include sprint boards, schedules, risk logs, status reports, and meeting notes within GovCIO-standard tools (e.g., Jira, Confluence, SharePoint). - Arrange logistics for meetings, conferences, training, and other project-related events. - Transcribe and record key decisions and action items resulting from meetings. - Perform patch reports and submit to responsible parties. - Responsible for preparation and dissemination of the Product Line monthly newsletter. - Enter monthly business metric data in VA PARS. - Perform quarterly TRM compliance audits. Qualifications - Bachelor's degree in Business Administration, Business Management, Computer Science, Information Systems, Information Resource Management, Industrial Engineering, Operations Research or related fields with 5 years experience (or commensurate experience). - Strong communication skills (oral and written) to relay concise messaging and reporting to all levels of management. - Strong interpersonal and organizational skills with the ability to manage multiple tasks and deadlines. - Excellent written and verbal communication abilities. Requirements - Ability to obtain and maintain a VA Public Trust clearance. Preferred Skills and Experience - Experience supporting within the Veterans Affairs Office of Information and Technology, Veterans Benefits Administration, and/or Veterans Health Administration is a plus. - Proven VA (or similar government agency) IT development track record highly desired. - Ability to proactively communicate and coordinate with various internal and external project stakeholders, depending on needs. Posted Salary Range USD $85,000.00 - USD $90,000.00 /Yr.

• Lead proactive German-language media engagement and strategic communications • Raise the profile of ISD’s research and analysis in the German-language media landscape • Enhance existing internal systems to enable ISD to better respond and proactively drive media engagements • Provide communications expertise to ISD Germany’s fundraising efforts • Develop and steer ISD Germany’s communications strategy

Role Description Co-Impact seeks a Communications Manager to strengthen the organization’s external voice in support of its strategic priorities, including resource mobilization, leadership visibility, and role within the wider sector. Reporting into the Associate Director, Communications (AD, Communications), the Communications Manager will contribute to the execution of Co-Impact’s communications strategy in partnership with the Digital Communications Manager and agency partners. This role is centered on editorial leadership, content development, and brand-aligned impact storytelling. This is a hands-on role for an experienced Communications Manager who can produce compelling content for target audiences and understands how to get this content to the right audience in creative ways. This role requires: - Strategic judgment - Strong project management skills - Comfort operating in fast-moving, global environments The ideal candidate brings the ability to move seamlessly between strategy and execution—delivering high-quality work on tight timelines. They should have a strong understanding of how stories and content travel across borders, how credibility is built over time, and how communications can support fundraising. To be successful in this role, these are the things that will matter most: - Excellent writing and editorial judgement - Design and content sensibility - Media experience - Strategic communications capability - Project ownership and delivery - Stakeholder engagement - Systems and gender lens Qualifications - 5+ years of experience in communications, media relations or a related field - Strong impact storytelling, writing and editing skills - Experience developing content in partnership with designers or creative teams - Experience managing multiple workstreams simultaneously in fast-paced, evolving environments - Experience working in philanthropy, gender equality or development is required - Experience in fundraising communications and community engagement is strongly preferred - Experience working or living in the Global South is preferred - Strong written and verbal English communications skills - Fluency in a second language is helpful but not required - A university graduate with a degree in a relevant field - Sound judgment, discretion, and comfort operating with autonomy - Background and experience executing both project and budget management - Ability to work across time zones; willingness to travel as needed Requirements - Strong project management skills, deadline management, sense of responsibility and accountability - History of thriving in a role where your success is highly dependent on your team’s success - Ability to spot high-potential opportunities and facilitate the design of strategic approaches - Ability to listen well, integrating gender analysis, evidence, and strong logical analysis - Experience contributing to and managing collaborative teams - Ability to work with colleagues and get things done in accordance with core purpose and values - Great at making and fostering relationships inside and outside the organization - Basic familiarity with the core elements of an organization’s financial model - Humble and intellectually curious; seek and work with evidence - Impeccable personal ethics and integrity - Strong proficiency in Microsoft Word, Outlook, PowerPoint, and Excel - Exceptional ability to write and communicate ideas concisely and with clarity - Willingness to be flexible with working hours, work remotely and periodically undertake international travel - Sense of humor and ability not to take oneself too seriously Benefits - Equity and Fairness: Compensation and benefits designed to ensure equitable treatment - Transparency: Understanding of salary structure and equitable pay - Accountability: Stewardship of philanthropic resources - Remote and flexible work for candidates authorized to live and work in specific countries - Annual gross salary of USD 112,000 plus a generous benefits package Application Details You are welcome to express your interest by submitting a tailored CV and cover letter that speak directly to this role and highlight your relevant experience. Applications that are generic, non-specific, or clearly AI-generated will be less competitive. Please apply online by 5.00 pm Central Standard Time (GMT-6) Thursday, 23rd July. In your cover letter, please confirm that you are authorized to live and work in one of the locations listed above. Please note that Co‑Impact cannot cover relocation costs. As we are a small team, we regret that we can only respond to applicants selected for an interview, and we are unable to participate in informational calls prior to interviews. Thank you for your understanding. We will review applications on a rolling basis. The position may close early if we receive a strong pool of candidates, so we encourage you to apply as soon as possible. Shortlisted candidates can expect to hear from the recruitment team by the end of August 2026.