Role Description Buscamos um(a) Service Designer com experiência em mapeamento de jornadas, desenho de serviços e transformação de processos para atuar na evolução da cadeia do SRO (Sistema de Registro de Operações) no mercado segurador. O profissional atuará em parceria com as áreas de Negócio, Operações, Compliance, Dados, Arquitetura e Tecnologia para compreender a jornada ponta a ponta do processo regulatório, identificando oportunidades de simplificação, melhoria da experiência operacional, redução de retrabalho e aumento da eficiência. Será responsável por traduzir problemas complexos em jornadas, fluxos, artefatos e recomendações que conectem pessoas, processos, dados e tecnologia, apoiando a construção de uma visão integrada da cadeia SRO. Qualifications - Experiência em Service Design, Design Thinking, Design de Processos ou Experiência do Usuário (UX). - Vivência em mapeamento de jornadas de serviços e processos corporativos. - Experiência na condução de workshops de discovery, ideação e co-criação. - Conhecimento em desenho de processos AS-IS e TO-BE. - Familiaridade com ferramentas de modelagem como Miro, FigJam, Figma, Bizagi, Visio ou similares. - Conhecimento em BPM, Design de Serviços e metodologias de inovação. - Capacidade de compreender integrações entre processos, sistemas e dados. - Experiência na elaboração de artefatos executivos e apresentações para stakeholders. Requirements - Mapear a jornada ponta a ponta dos processos relacionados ao SRO, identificando atores, sistemas, interações, dependências e pontos de contato. - Conduzir entrevistas, workshops e sessões colaborativas com áreas de Negócio, Operações, Compliance, Dados e Tecnologia para entendimento dos processos atuais. - Identificar dores, gargalos, redundâncias, retrabalhos e oportunidades de melhoria ao longo da jornada regulatória. - Construir artefatos como Customer Journey Maps, Service Blueprints, mapas de processos, fluxos operacionais e modelos AS-IS e TO-BE. - Apoiar a definição da experiência futura dos processos, considerando eficiência operacional, conformidade regulatória e qualidade dos dados. - Facilitar dinâmicas de co-criação entre equipes multidisciplinares para definição de soluções e priorização de iniciativas. - Traduzir necessidades de negócio em recomendações estruturadas para evolução dos processos, serviços e plataformas. - Apoiar a construção do roadmap de transformação da cadeia SRO, considerando impactos em pessoas, processos, tecnologia e governança. - Documentar descobertas, hipóteses, oportunidades e recomendações executivas para apoio à tomada de decisão. Benefits - Experiência em projetos de transformação digital. - Vivência no mercado segurador ou em ambientes regulados. - Conhecimento sobre processos relacionados ao SRO, SUSEP ou registradoras. - Familiaridade com jornadas de emissão, apólices, endossos, sinistros e processos financeiros. - Experiência em metodologias ágeis e Lean Service Design. - Conhecimento em métricas de experiência, eficiência operacional e melhoria contínua. Profile Comportamental - Perfil empático, colaborativo e orientado ao usuário. - Excelente capacidade de comunicação e facilitação de grupos multidisciplinares. - Visão sistêmica para conectar pessoas, processos, dados e tecnologia. - Capacidade analítica para identificar causas estruturais e oportunidades de melhoria. - Organização e habilidade para estruturar problemas complexos de forma visual e objetiva. - Proatividade e facilidade para atuar em ambientes com múltiplos stakeholders. - Forte capacidade de síntese e comunicação executiva.

Title: Model Designer Location: San Francisco Department: Applied AI Job Description: About the Team The Core Models team shapes how our models interact with people. We view the model as the product itself, aiming for intuitive experiences that exceed user expectations and feel like magic. About the Role As a Model Designer, you’ll have an outsized impact on how our models interact and resonate with users. You’ll strike a delicate balance between maximizing the model’s capabilities, reading in between the lines in user queries to understand how best to help, and upholding user trust. We’re looking for people who are passionate about the intersection of design, technology, and user experience — and are up for the challenge of defining new human-AI interaction paradigms. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you’ll join a small team in evolving and expanding the model design function. You will: - Collaborate closely with researchers to understand, predict, and design model behavior. - Partner with product managers and designers across the company to ensure a cohesive voice and approach. - Proactively identify ways to improve our models based on product sense, user feedback, quantitative insights, and the research roadmap. - Come up with creative strategies for collecting high-quality data. - Do whatever needs to be done to make our models better. You might thrive in this role if you: - Possess exceptional taste, creativity, and writing skills, allowing you to craft responses that delight users. - Don’t mind ambiguity — you’re happy to throw yourself into a new, unfamiliar environment, build relationships, define a problem, and make progress. - Love experimentation, and are willing to test and reject new ideas when the results don’t pan out. - Exhibit high levels of empathy and self-awareness required to serve everyone in the world. - Enjoy tackling profound and often philosophical questions while always driving towards clarity. - Demonstrate technical intuition to learn how changes in data can affect overall model behavior. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.

Role Description As the company continues to grow and expand its presence, they are now looking for a talented Wordpress Designer Specialist to join their team. This is the perfect opportunity for someone who thrives in a fast-paced environment, takes ownership of their work, and aligns closely with company goals. - Website Design: Execute all visual design stages from initial concept to final hand-off, creating wireframes, storyboards, and mock-ups. - Responsive & UI/UX Design: Ensure designs are mobile-friendly and optimized for seamless interaction across all devices (desktop, tablet, mobile). - Brand Integration: Establish and maintain brand identity guidelines, ensuring all visual elements align with company standards. - Cross-Browser Testing: Conduct rigorous testing to ensure website stability, functionality, and compatibility across various web browsers. - Responsive Design: Make sure all design work on different stagings. - Features Design: Designing logos, letterheads, creatives for Ads if needed, different formats of vectors, etc. Qualifications - At least 5+ years of proven experience as a Web Designer. - Proficiency in visual design and wireframing tools (e.g., Figma, Adobe XD, Photoshop, Illustrator, or Canva). - Basic understanding of core front-end technologies: HTML5, CSS3, JavaScript, and jQuery. - Excellent creative, visual, and interpersonal skills with the ability to present designs to stakeholders. Requirements - Degree or Diploma in Web Design, Graphic Design, Computer Science, or a related field (or equivalent practical portfolio to showcase years of work).

Role Description As our UI/UX Designer, you will own the user experience across our healthcare job platform. You'll collaborate closely with product managers, developers, marketing, and leadership to create intuitive workflows that improve engagement, increase employer conversions, and make it easier for healthcare professionals to find their next career opportunity. You'll help shape everything from job search and application flows to employer dashboards, candidate profiles, messaging, onboarding, and mobile experiences. Responsibilities - Design intuitive and visually engaging user interfaces for our healthcare job platform. - Conduct user research and translate insights into user-centered design solutions. - Create user flows, wireframes, mockups, prototypes, and high-fidelity designs. - Improve the experience for: - Healthcare job seekers - Employers and recruiters - Candidate applications - Employer registration and job posting - Search and filtering - Candidate profiles - Employer dashboards - Design responsive experiences for desktop, tablet, and mobile devices. - Work closely with developers to ensure accurate implementation of designs. - Maintain and evolve our design system and UI component library. - Collaborate with marketing to improve landing pages and conversion rates. - Use analytics and user feedback to optimize usability and engagement. - Stay current on UI/UX trends, accessibility standards, and design best practices. Qualifications - 5+ years of professional UI/UX design experience. - Strong portfolio showcasing modern web application or SaaS design. - Expert proficiency with Figma. - Experience creating wireframes, interactive prototypes, and design systems. - Strong understanding of responsive and mobile-first design principles. - Knowledge of accessibility (WCAG) best practices. - Experience collaborating with developers in Agile environments. - Strong communication and problem-solving skills. Preferred Qualifications - Experience designing job boards, recruitment platforms, applicant tracking systems (ATS), talent marketplaces, or other two-sided marketplaces. - Experience with healthcare, HR technology, staffing, or recruiting software. - Familiarity with design handoff tools and developer workflows. - Understanding of user behavior analytics tools such as Hotjar, Microsoft Clarity, or Google Analytics. - Experience designing conversion-focused landing pages and registration funnels. - Basic understanding of HTML, CSS, and modern front-end frameworks. Nice to Have - Experience improving user engagement and conversion rates through UX optimization. - Familiarity with AI-powered product features and conversational interfaces. - Experience designing for enterprise or B2B SaaS applications. - Knowledge of SEO-friendly UX and information architecture. What Success Looks Like Within your first six months, you will: - Improve the overall user experience for healthcare job seekers and employers. - Increase employer registrations and completed job postings. - Simplify the healthcare job search and application process. - Reduce friction in onboarding and profile creation. - Build and maintain a scalable design system. - Work closely with engineering to deliver polished, high-quality user experiences. Compensation Salary: $50,000–$60,000 annually, depending on experience. How to Apply Please submit: - Your resume. - A portfolio showcasing relevant UI/UX work. - Examples of web applications, SaaS products, marketplaces, or job boards you've designed. - A brief description of your design process and your role in recent projects.