• Lead the development, implementation, and continuous improvement of safety, health, and security, programs in compliance with company policies and all applicable regulatory requirements • Serve as the subject matter expert and primary point of contact for all safety, health, and security-related matters, partnering closely with operations, HR, Legal, Internal Audit, and external agencies • Conduct risk assessments, compliance audits, and security surveys to identify vulnerabilities, ensure policy adherence, and drive corrective actions that promote a safe and secure work environment • Analyze safety incidents, loss trends, and operational data; lead investigations, ensure accurate documentation and reporting, and develop actionable insights and metrics for leadership • Design and deliver safety and security training programs that increase awareness, strengthen compliance, and enhance employee engagement at all levels • Support operational teams by developing and implementing action plans that improve safety performance, reduce risk and loss, and ensure alignment with physical security and environmental standards • Participate in process reviews and job hazard analyses for new and existing operations to proactively mitigate risk and improve workplace safety • Develop and maintain reporting mechanisms to communicate safety performance, security initiatives, and key performance indicators to leadership • Build strong cross-functional relationships to drive a culture of safety, security, accountability, and continuous improvement across the organization • Ability to travel up to 85% of the time; must possess a REAL ID-compliant driver's license or passport to comply with federal travel regulations • Familiarity and ability to comply with TSA security procedures • Ability to travel domestically via road, rail and air as required for the role and pursuant to company travel and expense requirements.

• Lead the development, implementation, and continuous improvement of safety, health, and security programs in compliance with company policies and all applicable regulatory requirements • Serve as the subject matter expert and primary point of contact for all safety, health, and security-related matters, partnering closely with operations, HR, Legal, Internal Audit, and external agencies • Conduct risk assessments, compliance audits, and security surveys to identify vulnerabilities, ensure policy adherence, and drive corrective actions that promote a safe and secure work environment • Analyze safety incidents, loss trends, and operational data; lead investigations, ensure accurate documentation and reporting, and develop actionable insights and metrics for leadership • Design and deliver safety and security training programs that increase awareness, strengthen compliance, and enhance employee engagement at all levels • Support operational teams by developing and implementing action plans that improve safety performance, reduce risk and loss, and ensure alignment with physical security and environmental standards • Participate in process reviews and job hazard analyses for new and existing operations to proactively mitigate risk and improve workplace safety • Develop and maintain reporting mechanisms to communicate safety performance, security initiatives, and key performance indicators to leadership • Build strong cross-functional relationships to drive a culture of safety, security, accountability, and continuous improvement across the organization • Ability to travel up to 75%, must possess a REAL ID-compliant driver's license or passport to comply with federal travel regulations

• End-to-end ownership of our cloud infrastructure on GCP, architecture, reliability, cost, scalability, and operational excellence • The full cloud-native application environment; containerized and serverless workloads, cloud networking, and the large-scale, multi-tenant data layer (many terabytes of customer data on MongoDB Atlas), including the architecture, performance, and scaling decisions across all of it • Deployment, release, and maintenance processes, with a focus on uptime and minimizing customer-facing disruption, recognizing that a platform outage during an active warehouse shift is a customer event, not just a ticket • Leadership of our senior SRE, providing direction and architectural vision to move the platform forward • Our overall security program, policy, posture, tooling, and incident response, across both businesses • Achieving and maintaining SOC 2 Type II (and evaluating ISO 27001 as the customer base demands), including driving the program, evidence, and audit relationships • Customer-facing security: questionnaires, audits, and trust conversations with security-conscious enterprise buyers • Data protection obligations as a data processor, including PII handling and relevant privacy regimes (e.g. GDPR, CCPA) • Managing security vendor relationships (MDR/EDR, SIEM, endpoint protection, penetration testing) • Oversight of the internal IT function, corporate network, on-prem and cloud infrastructure, identity, endpoint management, help desk, and vendor relationships • Light-touch oversight of a small, hosted WMS environment on GCP, including its reliability and availability commitments • Mentorship and development of an established IT team, including an IT Manager and IT Administrators who handle the day-to-day

• Craft and develop relationships with local Cisco Sales teams • Work with other leaders, sales specialists, technical architects, and executives • Develop and execute sales strategies and tactics • Responsible for accurate forecasting and regular deal reviews • Leading account executives in the development and expansion of opportunities