• Develop comprehensive project plans, including scope, schedule, budget, and resource allocation, in collaboration with project teams and key stakeholders. • Effectively allocate and manage resources across multiple projects to optimize productivity and deliver results within defined constraints. • Identify and assess risks associated with the program and individual projects, developing mitigation strategies and contingency plans to minimize their impact. • Monitor project budgets, track expenses, and ensure adherence to financial guidelines, providing regular reports to stakeholders and implementing corrective actions as necessary. • Implement quality control measures and ensure compliance with contract requirements, industry standards, and regulatory guidelines to deliver high-quality deliverables. • Lead and motivate a diverse team of project managers, engineers, analysts, and other professionals, fostering a collaborative and high-performance work environment. • Establish performance metrics and key performance indicators (KPIs) to monitor progress, track project milestones, and provide regular updates to stakeholders. • Ensure compliance with all contractual obligations, including reporting requirements, deliverables, and any applicable regulations or legal obligations. • Drive continuous process improvement initiatives, identify areas for enhancement, and implement best practices to streamline operations and increase efficiency.

• Under the general supervision of the Senior Director of Community Affairs in Health, manage day-to-day operations for the Gloria J. McNeal Nurse Managed Clinic • Oversee clinic operations across multiple site locations in Los Angeles and San Diego • Manage the Electronic Health Record (HER) System (Practice Fusion) • Provide administrative and clinical support to advanced practice nurses and MSW students • Direct grant activities in collaboration with internal and external partners • Assist and monitor outcome reporting systems and communications with federal grant staff • Assist with budget and supporting grant objectives across the institution • Support scholarly and community engagement responsibilities, including data collection for UDS • Ensure the successful completion of all grant-funded activities in accordance with guidelines • Supervise the Nurse Practitioners and Community Health Administration Coordinator directly • Collaborate with project evaluator to support quarterly data collection and reporting processes

• Coordinate project activities, resources, schedules, and documentation to support successful project delivery. • Partner with Project Managers, engineers, and clients to ensure projects remain on track, within budget, and aligned with business objectives. • Support client onboarding initiatives through documentation, knowledge management, and process coordination. • Identify risks, remove roadblocks, and promote continuous improvement across project and onboarding workflows. • Serve as a key communication link between clients, stakeholders, and internal teams. • Support project planning, scheduling, and resource coordination. • Track project progress, milestones, budgets, and deliverables. • Monitor risks and issues, escalating concerns when necessary. • Communicate project status and updates to stakeholders. • Help ensure projects meet timeline, budget, and quality expectations. • Participate in onboarding and discovery sessions to understand client environments and requirements. • Create, maintain, and organize Knowledge Base Articles (KBAs). • Track onboarding deliverables and documentation requirements. • Develop standardized templates, workflows, and process documentation. • Support onboarding readiness and successful go-live activities. • Maintain project plans, reports, and operational documentation. • Create client-facing guides, user instructions, and training materials. • Collaborate with technical teams to ensure documentation accuracy and consistency. • Support client adoption and enablement through effective knowledge sharing. • Serve as a point of contact for project-related communication. • Maintain effective communication across project teams, clients, and stakeholders. • Track and report project hours, contract true-ups, and related administrative activities. • Provide visibility into project status, risks, and outstanding actions.

Ready to join a team that’s all in? At Imprivata, we deliver unified access and security management programs that eliminate friction, empowering healthcare and mission-critical organizations to work smarter, faster, and more securely. We believe work can be more than a job or task—it’s a collective spirit; the type that emboldens creativity, embraces challenge, and fosters excitement. We are constantly raising the bar on what’s possible, owning the outcome of our triumphs and trials, staying nimble amidst change, and cultivating an environment where we win together. Here, your ideas matter, your differences are celebrated, and your work drives real results—for your career, your teammates, and our customers. When you join Imprivata, you embark on a shared journey of ambition and growth. We’re committed to building an inclusive workplace where everyone feels valued and supported. If you’re looking for a place to match your passion with purpose—and where every day you can make an impact—you’ll find it her We are seeking an Project Manager I to join our team for remote opportunity out of the United Kingdom. Job Summary The Project Manager I implements complex IT solutions for healthcare provider customers, managing small to medium-sized software deployment projects from planning through successful delivery. This role coordinates cross-functional teams, including Imprivata employees, customer stakeholders, and third-party vendors, while overseeing project plans, schedules, budgets, resources, risks, and stakeholder communications. The ideal candidate has foundational project management experience supporting software implementation or similar technology projects and is committed to delivering high-quality customer outcomes. As a customer-facing role supporting French-speaking clients, native-level fluency in spoken and written French is required, along with strong English communication skills; advanced German language skills are highly desirable to support customers across multiple European regions. The Project Manager also maintains project documentation, facilitates status meetings, and contributes to the continuous improvement of Professional Services delivery methodologies and best practices. Duties and Responsibilities - Deliver high-quality software solutions that meet and exceed our clients' expectations, on time and on budget. - Manage all aspects of the project delivery for engagements including scheduling, task management, expectation setting, customer management, time management, and resource management. - Managing priorities and expectations across a variety of internal and external stakeholders. - Establish and maintain project plan from project kick-off through production roll-out. - Collaborating with clients to resolve project issues and manage project risks. - Tracking and reporting on project status, time used and achievement of project deliverables. - Keeps professional services and executive leadership informed of status of implementations through scheduled project review calls or ad hoc as requested - Provide support during agreement process and SOW review to review effort and budget estimates. - Building and maintaining client and partner relationships. - To identify opportunities to sell additional services and support offerings during and after the customer implementation. - Other duties as assigned and required Qualifications - Bachelor's degree in Business, Computer Science, Engineering, or a related discipline. - 3+ years of experience in the software industry with 2+ years of experience implementing software solutions within a healthcare environment, supporting products with end-user impact, including at least 1 year of experience coordinating or managing project teams - PMP or PgMP certification is preferred. - Native-level fluency in French (written and spoken) is required and advanced proficiency in German (written and spoken) is highly preferred. - Advanced proficiency with Microsoft Project and Microsoft Excel for project planning and financial management - Advanced experience with CRM systems, preferably Salesforce.com - Experience using a Professional Services Automation (PSA) platform such as OpenAir or FinancialForce is preferred - Excellent leadership, communication, and presentation skills, with the ability to influence executive stakeholders, build strong customer relationships, resolve conflicts, and lead cross-functional teams in a matrixed environment. - Strong analytical and independent problem-solving skills, with a self-motivated approach and a positive customer service attitude - Strong customer relationship management and conflict resolution skills - Ability to influence and communicate effectively with executive-level stakeholders - Demonstrated ability to manage multiple projects and priorities concurrently while delivering high-quality results under pressure At Imprivata, we have a top-notch work environment, developmental opportunities, a competitive total rewards package, and the desire to have fun. If you have the skills and qualifications as we have described above, we want to hear from you! Imprivata provides equal employment opportunities, regardless of race, religion, age, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. #LI-SF1 #LI-Remote