• Serve as the primary point of contact for master clients, building and maintaining long-term relationships with senior management teams. • Gain a deep understanding of clients’ business needs and goals, proactively communicating product requirements to internal teams and providing tailored POS solutions to drive client success and satisfaction. • Identify upsell and upgrade opportunities within existing accounts to expand product adoption and increase customer value. • Recognize expansion opportunities within enterprise restaurant groups and drive new store signings as clients continue to grow. • Assist large clients in completing POS product demos, ensuring they fully understand system capabilities and solution fit for their operational needs. • Support individual store onboarding and go-live processes, ensuring smooth deployment and operational readiness. • Proactively identify and resolve issues related to POS system usage, providing timely support and effective solutions. • Coordinate with internal teams to ensure prompt responses to client inquiries and operational challenges. • Deliver comprehensive system training and onboarding guidance to ensure clients are fully proficient in using the POS platform. • Conduct regular training sessions and product update meetings to keep clients informed about new features and enhancements. • Partner closely with Product, Engineering, Technical Support, and Operations teams to ensure client feedback is incorporated into product improvements. • Lead regular weekly and monthly client meetings to gather business and product requirements, document feedback, and drive timely follow-up across relevant teams.

Role Description As a Market Development Executive, you will have a pivotal role responsible for driving the market expansion of our IT services offerings. We will count on you to have a balance of strategic sales acumen, technical knowledge, and effective client and team collaboration to achieve success. Along the way, you will get to: - Develop and implement targeted sales strategies to meet revenue targets. - Identify and capitalize on new opportunities, including RFPs. - Build and maintain strong relationships with key decision-makers in client organizations. - Develop trusted executive-level relationships, leveraging technical expertise. Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career. Qualifications - Minimum of 5 years of experience in sales, preferably in IT Outsourcing Solutions. - Experience selling DaaS solutions. - Great understanding of Digital Workspace and Lifecycle Management. - Proven track record of meeting or exceeding sales targets. - Strong understanding of clients' IT purchase decision-making process. - Good understanding of IT technology and operations. Benefits - Full medical, dental and vision benefits. - Company 401k match. - Freedom to work from another location—even an international destination—for up to 30 consecutive calendar days per year. Company Description Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process. At Insight, we celebrate diversity of skills and experience so even if you don’t feel like your skills are a perfect match - we still want to hear from you!

• Formulate account strategies to maximize new revenue opportunities and win profitable business • Achieve sales and productivity targets on a weekly, monthly, and annual basis • Manage customer accounts to ensure timely debt resolution • Prepare and execute sales strategies for allocated territory, maintaining accurate forecasts and pipeline • Deliver regular sales reports and forecasts to the Head of Business Development • Develop new relationships with decision-makers and influencers • Prioritise opportunities to maximise customer-facing time, achieving a minimum of 6 client meetings per week • Collaborate with internal stakeholders to ensure an integrated approach to customer care

• Responsible for driving sales growth and expanding the customer base in the cybersecurity technology sector • Focus on acquiring new accounts and building strong customer relationships • Ensure customer satisfaction and retention • Establish and nurture Channel Partner relationships with key resellers in the region • Manage all aspects of sales process from qualification to deal closure • Conduct product presentations and demos effectively • Work independently while collaborating with distributed teams