Role Description We save lives while providing the opportunity for people to realize their healthy selves. Monte Nido Virtual Program is an IOP/PHP program for adults seeking treatment for: - Anorexia Nervosa - Bulimia Nervosa - Binge Eating Disorder - Exercise Addiction We are seeking a Virtual Primary Therapist to join our multi-disciplinary treatment team. Schedule: Monday- Friday Pay Range: $60k-$90k; depending on experience #LI-Remote #LI-REMO Responsibilities Include: - Providing individual, group, and family therapy - Serving as liaison with families and outpatient providers - Interact with insurance companies for pre-certification and utilization management - Participating in discharge and aftercare planning - Therapeutic meal support, while modeling a healthy relationship with food - Provides safe, empathetic, and affirming care for each client and their unique circumstance based on the clients' intersecting identities VIRTUAL EMPLOYEES: We have the same expectations for employees as we do for clients. We ask that you always have camera on and join from a private space free from other noises and distractions (e.g. not in car) when meeting with clients or joining a clinical staff meeting. You will need a reliable video conferencing setup including camera, microphone and stable, high speed Internet connection. You will also need to be prepared for a back-up in the event of technology failures. We also expect that you consider your personal appearance in much the same way you would if you were seeing clients in-person. You will also need to keep your background (behind the camera) clean and professional. Qualifications - Master’s degree in clinical counseling or related discipline, at minimum - Licensed Psychologist in PsyPact State - Prior experience with eating disorders and higher levels of care is helpful - Knowledge of diversity, equity and inclusion practices Benefits - Competitive compensation - Medical, dental, and vision insurance coverage - Retirement - Company-paid life insurance, AD&D, and short-term disability - Employee Assistance Program (EAP) - Flexible Spending Account (FSA) - Health Savings Account (HSA) - Paid time off - Professional development - And many more! Company Description We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

• Drive sales in assigned territory to maximize approved business objectives • Engages with customers both face to face and virtually • Develops and implements effective business and territory call plans; effectively identifies and implements live/virtual engagement strategies with customer to maximize overall effectiveness and impact • Effectively builds rapport and relationships with customers in both live and virtual environments; uses judgment to maintain customer engagement by successfully utilizing existing and ever-changing digital tools effectively for successful customer engagement • Understands and leverages internal reports and analytics to assist with identifying, developing, and implementing strategic business opportunities • Compliantly leverages product and disease state knowledge using approved clinically oriented disease state information and patient resources, as applicable • Demonstrates market knowledge, uncovering barriers and drivers across all relevant business channels (Public Health, Private Market, Retail, etc.) • Collaborate effectively and compliantly with cross-functional colleagues, including Field Medical and Account Management, to address customer inquiries and advance Pfizer objectives • Completes all administrative expectations on time and compliantly (e.g., entering customer calls appropriately, submitting expenses, responding to all requests from sales leadership, managers and/or Pfizer internal partners)

• Manage and resolve escalations from internal team members and client services to ensure timely and accurate completion • Investigates and resolves matters that Client Success escalates from clients to resolve • Research and complete special projects for Posting as requested • Assist with departmental training as requested • Assist with audits as requested • Provide process improvement feedback to leadership • Performs other duties as assigned

• The Renewal Specialist is a high impact position combining equal parts relationship management, contract negotiation and client satisfaction. • The Renewal Specialist will work with existing Docusign customers, managing accounts across the SMB market to maintain their satisfaction and renewal of their next contract. • The Renewal Specialist is accountable for customer retention through the annual renewal process, proactive client management, forecast accuracy, and driving growth with customers in collaboration with internal teams and the broader Docusign partner ecosystem. • Retain and grow customer accounts, including increased commitment • Develop and leverage customer relationships to improve customer retention • Manage renewal process and negotiate multi-variable contracts • Develop a strategy to ensure assigned accounts are renewed in a timely manner • Provide accurate and timely forecasts on a weekly basis • Monitor outstanding renewals and develop a robust follow up system • Liaise with internal teams to ensure smooth processing of quotes and renewals for customers • Identify areas for growth within the account upon renewal • Communicate risk to management and lead resolution strategies • Align with the CSM / CSAM to ensure campaigns running effectively to ensure campaigns are running effectively • Deliver business reviews for low adopting customers who require a 1:1 engagement • Be the principal point of contact for renewals and leverage the internal organization to meet the needs of your customers • Act as the customer champion, by constantly looking for improvement areas and ways to retain our customers through better product and customer service • Ad hoc duties as directed by management