Monte Nido & Affiliates, LLC

Role Description The Revenue Cycle Manager is responsible for supporting the daily operations of accounts receivable and billing functions across Monte Nido’s revenue cycle processes. This role serves as a hands-on generalist within the AR team, focused on: - Resolving legacy accounts receivable balances - Correcting billing errors - Submitting and managing claims - Posting payments - Ensuring accurate reimbursement workflows The ideal candidate is detail-oriented, highly organized, and experienced in behavioral health or healthcare revenue cycle operations, with working knowledge of Kipu and Centralized Medical Documentation (CMD) systems. Qualifications - Bachelor’s degree preferred or equivalent combination of education and experience - Minimum of 3 years of healthcare revenue cycle, medical billing, or accounts receivable experience required - Experience working with behavioral health billing strongly preferred - Experience with Kipu and CMD systems preferred - Knowledge of commercial insurance billing, denials management, and payment posting processes - Strong analytical, organizational, and problem-solving skills - Ability to manage multiple priorities and work independently in a fast-paced environment - Strong attention to detail and commitment to accuracy - Proficiency with Microsoft Office, particularly Excel Requirements - Work assigned legacy accounts receivable balances to drive timely resolution and collection - Identify, research, and correct billing errors and claim discrepancies - Submit initial and corrected insurance claims utilizing Kipu and CMD systems - Follow up with payors regarding denied, rejected, or unpaid claims - Collect and organize Explanation of Benefits (EOBs) documentation - Accurately post insurance and patient payments through CMD - Reconcile payment activity and assist with identifying payment variances - Collaborate with internal departments to resolve billing and authorization issues - Maintain accurate and timely documentation of account activity and follow-up efforts - Support compliance with company policies, payor requirements, and regulatory standards - Assist with special revenue cycle projects and AR cleanup initiatives as needed Benefits - Competitive compensation - Medical, dental, and vision insurance coverage - Retirement - Company-paid life insurance, AD&D, and short-term disability - Employee Assistance Program (EAP) - Flexible Spending Account (FSA) - Health Savings Account (HSA) - Paid time off - Professional development - And many more!

Role Description At the direction of the Head of Quality and Compliance, the Quality and Compliance Analyst supports ongoing compliance monitoring with applicable state and federal laws, Joint Commission standards, and insurance requirements. - Conducts regular audits, compiles audit findings, and presents them efficiently to enhance compliance across the organization. - Ensures that all state and other required notifications are completed within the appropriate timeframes. - Responsible for ensuring all state licensure renewal applications are completed and submitted by the indicated deadlines. - Coordinates compliance activities with other Departments to ensure state licensure and other requirements and policies are maintained. - Organizes and maintains up-to-date files and logs supporting Department efforts. - Supports preparation initiatives for state licensing inspections, Joint Commission surveys, and other audits as directed. - Responsible for key administrative tasks of the Department to assist with meeting KPIs (i.e., developing training, drafting policies, conducting research, etc.). Qualifications - Bachelor’s Degree preferred - At least 1-3 years in a behavioral healthcare setting preferred - Proficiency in MS Office (MS Excel, MS Word, and PowerPoint, in particular) - Excellent time management skills and the ability to prioritize work - Attention to detail and problem-solving skills - Excellent written and verbal communication skills - Strong organizational skills with the ability to multitask - Knowledge of technical and professional principles and skills - Ability to work with minimum supervision - Ability to work effectively within the policies and procedures of the Organization - Ability to be flexible in a day-to-day setting that often has priorities changing on a regular basis Requirements - Supports the proper and timely submission of licensure renewal applications and associated responses to obtain and renew state licenses. - Conducts regular internal audits to monitor compliance with all applicable laws and requirements (e.g., insurance, state licensing, Joint Commission, HIPAA, fraud and abuse laws, corrective action plans, etc.). - Compiles and presents the results of internal audits in a professional and organized manner. - Assists with annual risk assessments and all required annual Joint Commission evaluations. - Supports maintaining certifications and permits throughout the organization. - Ensures all state and other required notifications are completed within the appropriate timeframes as directed. - Supports survey preparation efforts for Joint Commission and state licensure inspections as directed. - Maintains organized and up-to-date files and records on SharePoint, including logs/trackers for licenses, program contacts, program locations, etc. - Completes routine audits of the Department files and records to ensure organization and accuracy. - Assists as needed with performance improvement efforts, including data collection and analysis. - Supports program compliance and access with reporting applications. - Assists with organizing and maintaining the policies and procedures database. - Assists with annual review and revision of company policies. - Supports collections of monitoring forms and ongoing compliance with corrective action plans. - Participates in completion and follow-up with RCAs as needed and as directed. - Proofreads Department reports, training materials, correspondence, and other documents. - Collects and organizes all required committee documentation across the organization. - Researches applicable laws and makes recommendations supported by statutory findings. - Drafts and delivers compliance-related training. - Schedules meetings and maintains minutes as directed. - Ensures the Work Operating System is completed and updated regularly reflecting the status of tasks and priorities. - Supports other projects, administrative tasks, and Quality & Compliance Department initiatives as directed. Benefits - Competitive compensation - Medical, dental, and vision insurance coverage - Retirement - Company-paid life insurance, AD&D, and short-term disability - Employee Assistance Program (EAP) - Flexible Spending Account (FSA) - Health Savings Account (HSA) - Paid time off - Professional development - And many more!

Role Description The Utilization Review Clinician is responsible for conducting daily administrative and professional support that enables claims to be correctly processed and retained in accordance with departmental policies and procedures. The specific functions performed by this role are critical in achieving the Revenue Cycle Team’s overall responsibilities involving timely billing and account follow-up. This is a Full Time remote position supporting our virtual programs on East and West coasts. - Complete and manage all authorizations for designated programs & departments including single case agreements, prior authorization, continued stay, change in level of care, discharge, peer-to-peer, and manage denials through all levels of appeal. - Support treatment team members & Admissions by discussing services covered by the members benefits and reviewing clinical documentation needed to successfully advocate for our clients. - Engage in clinical rounds as an active treatment team member providing payor needs for next review, guidance on level of care recommendations, and feedback on what will be needed for authorization of clinically indicated services. - Expectation to provide coverage support across all Admission Hubs and UM Department staff as needed. - Responsible for supporting Admissions and program treatment team members in understanding how payors determine medical necessity, documentation needs, auth process, and determination timeline to provide the highest level of advocacy and efficiency possible. - Understanding of Medicare medical necessity criteria. - Communicates with Revenue Cycle Management and Contracting regarding billing/claims issues and status of single case agreements as needed. - Communicates with admissions and programs regarding status of client authorization, potential denials, and potential for private payment. - Leverage understanding of medical necessity criteria and current behavioral health insurance landscape in verbal and written communications with payors to maximize our clients’ access to care and decrease peer to peer reviews. - Follows standardized processes and clinical documentation. - Communicates emerging trends with insurance companies to Clinical Director. - Contribute to department projects and maintain reporting requirements. - Apply understanding of payors medical necessity criteria in communications with payors. - Maintain up to date knowledge of parity, payor & market trends, Medicaid and Medicare benefits, plan structure, and medical necessity criteria. - Maintain up to date knowledge of all MN programs, treatment innovations, and research. - Deliver care in a non-judgmental and non-discriminatory manner, sensitive to patient and staff diversity. - Other Duties and Responsibilities: - Attends in-services and educational training as necessary and as assigned. - Seeks out learning experiences and incorporate new knowledge into practice. - Maintains flexibility and adaptability to expected and unexpected changes in the work environment. - Reports incidents, accidents, and occurrences in accordance with policies and procedures. - Maintains safety of the physical environment. - Complies with facility policies and procedures. - Ensures all interactions (phone, email, meetings, etc.) are in line with the organization’s mission and values. - Performs other tasks, as assigned. Qualifications - Master’s degree in counseling, social work or an LMSW, LCSW, LICSW, LPC, LMHC, or Bachelor’s Degree in nursing preferred. - Licensed and currently registered in the state you are working strongly preferred. - Available to work 8-4:30pm CST Mon-Fri. - A minimum of one year of experience of facility based care and knowledge relating to utilization review methods, insurance authorizations, Medicare, Medicaid, and managed care preferred. - Knowledge of The Joint Commission standards. - Knowledge of the Principles and Practices of the discipline. - Demonstrates Proficiency in Communication & Written skills. - Working knowledge of State & Federal Statutes Regarding Patient Confidentiality laws. - Knowledge of Drug-Free Workplace Policies. - Knowledge of Workplace Violence. Benefits - Competitive compensation - Medical, dental, and vision insurance coverage - Retirement - Company-paid life insurance, AD&D, and short-term disability - Employee Assistance Program (EAP) - Flexible Spending Account (FSA) - Health Savings Account (HSA) - Paid time off - Professional development - And many more!

We save lives while providing the opportunity for people to realize their healthy selves.: Virtual Primary Therapist   Monte Nido Eating Disorder Program     Licensed in Oregon      Monte Nido Virtual  Program is an IOP/PHP program for adults seeking treatment for Anorexia Nervosa, Bulimia Nervosa, Binge Eating Disorder, or Exercise Addiction. Through partial hospitalization and intensive outpatient programming, clients participate in group and individual therapy, benefit from Monte Nido’s clinical, medical, psychiatric and nutritional expertise and experience real life challenges.   We are seeking a Virtual Primary Therapist to join our multi-disciplinary treatment team.    Schedule: Monday- Friday    Pay Range: $60k-$90k, depending on experience and license   #LI-Remote  #LI-REMO Total Rewards:: Discover a rewarding career with us and enjoy an array of comprehensive benefits! We prioritize your success and well-being, providing: - Competitive compensation - Medical, dental, and vision insurance coverage (Benefits At a Glance) - Retirement - Company-paid life insurance, AD&D, and short-term disability - Employee Assistance Program (EAP) - Flexible Spending Account (FSA) - Health Savings Account (HSA) - Paid time off - Professional development - And many more!   We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.   VIRTUAL EMPLOYEES: We have the same expectations for employees as we do for clients. We ask that you always have camera on and join from a private space free from other noises and distractions (e.g. not in car) when meeting with clients or joining a clinical staff meeting. You will need a reliable video conferencing setup including camera, microphone and stable, high speed Internet connection. You will also need to be prepared for a back-up in the event of technology failures. We also expect that you consider your personal appearance in much the same way you would if you were seeing clients in-person. You will also need to keep your background (behind the camera) clean and professional. Responsibilities Include:: - Providing individual, group, and family therapy - Serving as liaison with families and outpatient providers - Interact with insurance companies for pre-certification and utilization management - Participating in discharge and aftercare planning - Therapeutic meal support, while modeling a healthy relationship with food - Provides safe, empathetic, and affirming care for each client and their unique circumstance based on the clients' intersecting identities Qualifications:: - Master’s degree in clinical counseling or related discipline, at minimum - State license  in a counseling field (e.g., Psychologist, LMFT, LCSW, LPC) - Prior experience with eating disorders and higher levels of care is helpful - Knowledge of diversity, equity and inclusion practices   #montenidoaffiliates

We save lives while providing the opportunity for people to realize their healthy selves.: Virtual Therapist    Clinically Licensed in Massachusetts   Monte Nido has been delivering treatment for eating disorders for over two decades. Our programs offer a model of treatment that blends medically sophisticated care with a personalized treatment approach. Our work is grounded in evidence-based strategies for adults and adolescents suffering from eating disorders. We work from a multi-disciplinary treatment team approach while integrating state-of-the-art medical, psychiatric, nutritional, and clinical strategies to provide comprehensive care within an intimate home setting.  We are seeking a Therapist to work with adolescents in our virtual program.  Salary- $60,000-$90,000/yr based on experience and license level  Schedule: Monday-Friday    VIRTUAL EMPLOYEES: We have the same expectations for employees as we do for clients. We ask that you always have camera on and join from a private space free from other noises and distractions (e.g. not in car) when meeting with clients or joining a clinical staff meeting. You will need a reliable video conferencing setup including camera, microphone and stable, high speed Internet connection. You will also need to be prepared for a back-up in the event of technology failures. We also expect that you consider your personal appearance in much the same way you would if you were seeing clients in-person. You will also need to keep your background (behind the camera) clean and professional.   #LI-REMOTE  Total Rewards:: Discover a rewarding career with us and enjoy an array of comprehensive benefits! We prioritize your success and well-being, providing: - Competitive compensation - Medical, dental, and vision insurance coverage (Benefits At a Glance) - Retirement - Company-paid life insurance, AD&D, and short-term disability - Employee Assistance Program (EAP) - Flexible Spending Account (FSA) - Health Savings Account (HSA) - Paid time off - Professional development - And many more!  We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Responsibilities Include:: - Providing individual, group, and family therapy - Serving as liaison with families and outpatient providers - Interact with insurance companies for pre-certification and utilization management - Participating in discharge and aftercare planning - Therapeutic meal support, while modeling a healthy relationship with food - Provides safe, empathetic, and affirming care for each client and their unique circumstance based on the clients' intersecting identities Qualifications:: - Master’s degree in clinical counseling or related discipline, at minimum - State license (or license-eligible) in a counseling field (e.g., Psychologist, LMFT, LCSW, LPC) - Prior experience with eating disorders and higher levels of care is helpful - Knowledge of diversity, equity and inclusion practices  #montenidoaffiliates

We save lives while providing the opportunity for people to realize their healthy selves. Financial Planning & Analysis Manager (FP&A Manager) Monte Nido Remote For more than 25 years, Monte Nido has been delivering proven treatment for eating disorders. Our model of treatment blends the personalized and medically sophisticated care for which we are known with the latest research and strategies for those overcoming eating disorders. Our treatment setting is intimate with a high staff-to-client ratio, and an emphasis on individual therapy and highly individualized treatment. Monte Nido is seeking a skilled Financial Planning & Analysis (FP&A) Manager to lead key financial initiatives, including forecasting, budgeting, and strategic planning. This role will provide financial insights and recommendations that drive operational decision-making and long-term growth. The ideal candidate will be a strategic thinker with strong analytical skills, exceptional attention to detail, and a collaborative approach to partnering with cross-functional teams. Total Rewards: Discover a rewarding career with us and enjoy an array of comprehensive benefits! We prioritize your success and well-being, providing: - Competitive compensation - Medical, dental, and vision insurance coverage (Benefits At a Glance) - Retirement - Company-paid life insurance, AD&D, and short-term disability - Employee Assistance Program (EAP) - Flexible Spending Account (FSA) - Health Savings Account (HSA) - Paid time off - Professional development - And many more! We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Responsibilities Include: - Lead the development and management of annual budgets, monthly forecasts, and long-range financial planning. - Analyze financial results, identify trends, and provide actionable insights to senior leadership. - Partner with operational leaders to develop financial models that support strategic initiatives and evaluate business opportunities. - Prepare and deliver accurate, comprehensive, and timely financial reports and presentations for leadership and board meetings. - Drive process improvements to enhance the efficiency and accuracy of financial models, tools, and reporting systems. - Develop key performance indicators (KPIs) and dashboards to monitor financial performance and operational metrics. - Collaborate with accounting to ensure accurate financial data and alignment with GAAP standards. Qualifications: - Bachelor’s degree in Finance, Accounting, Economics, or related field; MBA or CPA preferred. - 5+ years of experience in financial planning and analysis, preferably within healthcare or a multi-site organization. - Advanced proficiency in financial modeling and analytics tools, such as Excel and financial planning software. - Strong understanding of financial principles, budgeting, forecasting, and variance analysis. - Excellent verbal and written communication skills, with the ability to present complex data to non-financial stakeholders. - High level of integrity, work ethic, and adaptability in a fast-paced environment. - Proven track record of leadership and cross-functional collaboration. #montenido #LI-REMOTE

We save lives while providing the opportunity for people to realize their healthy selves. Virtual Primary Therapist Monte Nido Eating Disorder Program Licensed in Oregon Monte Nido Virtual Program is an IOP/PHP program for adults seeking treatment for Anorexia Nervosa, Bulimia Nervosa, Binge Eating Disorder, or Exercise Addiction. Through partial hospitalization and intensive outpatient programming, clients participate in group and individual therapy, benefit from Monte Nido’s clinical, medical, psychiatric and nutritional expertise and experience real life challenges. We are seeking a Virtual Primary Therapist to join our multi-disciplinary treatment team. Schedule: Monday- Friday Pay Range: $60k-$90k, depending on experience and license #LI-Remote #LI-REMO Total Rewards: Discover a rewarding career with us and enjoy an array of comprehensive benefits! We prioritize your success and well-being, providing: - Competitive compensation - Medical, dental, and vision insurance coverage (Benefits At a Glance) - Retirement - Company-paid life insurance, AD&D, and short-term disability - Employee Assistance Program (EAP) - Flexible Spending Account (FSA) - Health Savings Account (HSA) - Paid time off - Professional development - And many more! We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. VIRTUAL EMPLOYEES: We have the same expectations for employees as we do for clients. We ask that you always have camera on and join from a private space free from other noises and distractions (e.g. not in car) when meeting with clients or joining a clinical staff meeting. You will need a reliable video conferencing setup including camera, microphone and stable, high speed Internet connection. You will also need to be prepared for a back-up in the event of technology failures. We also expect that you consider your personal appearance in much the same way you would if you were seeing clients in-person. You will also need to keep your background (behind the camera) clean and professional. Responsibilities Include: - Providing individual, group, and family therapy - Serving as liaison with families and outpatient providers - Interact with insurance companies for pre-certification and utilization management - Participating in discharge and aftercare planning - Therapeutic meal support, while modeling a healthy relationship with food - Provides safe, empathetic, and affirming care for each client and their unique circumstance based on the clients' intersecting identities Qualifications: - Master’s degree in clinical counseling or related discipline, at minimum - State license in a counseling field (e.g., Psychologist, LMFT, LCSW, LPC) - Prior experience with eating disorders and higher levels of care is helpful - Knowledge of diversity, equity and inclusion practices #montenidoaffiliates

We save lives while providing the opportunity for people to realize their healthy selves. Registered Dietitian Virtual East Coast Monte Nido is a primary eating disorder day treatment program exclusively for adults and adolescents seeking treatment for Anorexia Nervosa, Bulimia Nervosa, Binge Eating Disorder, or Exercise Addiction. Through partial hospitalization and intensive outpatient programming, clients participate in group and individual therapy, benefit from Monte Nido’s clinical, medical, psychiatric, and nutritional expertise, and experience real-life challenges. We are seeking a Registered Dietitian to join the Monte Nido team. The Registered Dietitian is a critical member of the leadership and clinical teams and collaborates routinely with all disciplines to achieve optimal client care. Nutrition programming across all of our programs originates from the same core foundations of health, freedom from eating disordered behaviors, and developmentally appropriate progression toward self-trust and internally-directed eating. With this solid foundation, our clients move through the early stages of food relationship repair to the later stages of growth and expansion into a recovered life. Our HAES-informed nutritional care reflects: - Recognition that healthy, recovered people come in all shapes and sizes - Recognition that all bodies deserve to be nourished and experience satiety - Behavior-focused, rather than weight-focused philosophies - Awareness that weight loss attempts and focus are contraindicated for recovery from all eating disorder diagnoses - Kitchens and food environments that are open and accessible as in a homelike setting Pay Range: $28.37-$41.11 #LI-REMOTE Total Rewards: Discover a rewarding career with us and enjoy an array of comprehensive benefits! We prioritize your success and well-being, providing: - Competitive compensation - Medical, dental, and vision insurance coverage (Benefits At a Glance) - Retirement - Company-paid life insurance, AD&D, and short-term disability - Employee Assistance Program (EAP) - Flexible Spending Account (FSA) - Health Savings Account (HSA) - Paid time off - Professional development - And many more! We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Responsibilities Include: - Full oversight of meals prepared for clients on campus, and proper documentation. - Insures all nutritional services meet established standards and regulations. - Conduct nutrition assessments of clients, and monitor nutrition intake. - Participate in the treatment team’s development of the Master Treatment Plan. Qualifications: - Master's degree in Nutrition or a related human services field - At least one year of work (or internship) in healthcare; a psychiatric setting preferred. - Hold an appropriate Registered Dietitian credential. - Must have (or obtain) CPR/BLS before starting work. - Strong computer skills. - Passion for excellence in helping clients. - Excellent communication skills, both written and spoken. #montenido

We save lives while providing the opportunity for people to realize their healthy selves. Virtual Therapist Clinically Licensed in Massachusetts Monte Nido has been delivering treatment for eating disorders for over two decades. Our programs offer a model of treatment that blends medically sophisticated care with a personalized treatment approach. Our work is grounded in evidence-based strategies for adults and adolescents suffering from eating disorders. We work from a multi-disciplinary treatment team approach while integrating state-of-the-art medical, psychiatric, nutritional, and clinical strategies to provide comprehensive care within an intimate home setting. We are seeking a Therapist to work with adolescents in our virtual program. Salary- $60,000-$90,000/yr based on experience and license level Schedule: Monday-Friday VIRTUAL EMPLOYEES: We have the same expectations for employees as we do for clients. We ask that you always have camera on and join from a private space free from other noises and distractions (e.g. not in car) when meeting with clients or joining a clinical staff meeting. You will need a reliable video conferencing setup including camera, microphone and stable, high speed Internet connection. You will also need to be prepared for a back-up in the event of technology failures. We also expect that you consider your personal appearance in much the same way you would if you were seeing clients in-person. You will also need to keep your background (behind the camera) clean and professional. #LI-REMOTE Total Rewards: Discover a rewarding career with us and enjoy an array of comprehensive benefits! We prioritize your success and well-being, providing: - Competitive compensation - Medical, dental, and vision insurance coverage (Benefits At a Glance) - Retirement - Company-paid life insurance, AD&D, and short-term disability - Employee Assistance Program (EAP) - Flexible Spending Account (FSA) - Health Savings Account (HSA) - Paid time off - Professional development - And many more! We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Responsibilities Include: - Providing individual, group, and family therapy - Serving as liaison with families and outpatient providers - Interact with insurance companies for pre-certification and utilization management - Participating in discharge and aftercare planning - Therapeutic meal support, while modeling a healthy relationship with food - Provides safe, empathetic, and affirming care for each client and their unique circumstance based on the clients' intersecting identities Qualifications: - Master’s degree in clinical counseling or related discipline, at minimum - State license (or license-eligible) in a counseling field (e.g., Psychologist, LMFT, LCSW, LPC) - Prior experience with eating disorders and higher levels of care is helpful - Knowledge of diversity, equity and inclusion practices #montenidoaffiliates

We save lives while providing the opportunity for people to realize their healthy selves. Admissions Counselor Monte Nido Remote Monte Nido has been delivering treatment for eating disorders for over two decades. Our programs offer a model of treatment that blends medically sophisticated care with a personalized treatment approach. Our work is grounded in evidence-based strategies for adults and adolescents suffering from eating disorders. We work from a multi-disciplinary treatment team approach while integrating state-of-the-art medical, psychiatric, nutritional, and clinical strategies to provide comprehensive care within an intimate home setting. This position is responsible for performing clerical duties assigned in accordance with the office procedures and may include a combination of answering telephones, completing and mailing documents, scheduling, typing or word processing, office machine operation, and filing. This position also includes the coordination of intake assessments and interrelationships with site staff and outside organizations. Schedule: FT hours Pay: $23.51-$28.00/hour (depending on experience)#LI-REMOTE Total Rewards: Discover a rewarding career with us and enjoy an array of comprehensive benefits! We prioritize your success and well-being, providing: - Competitive compensation - Medical, dental, and vision insurance coverage (Benefits At a Glance) - Retirement - Company-paid life insurance, AD&D, and short-term disability - Employee Assistance Program (EAP) - Flexible Spending Account (FSA) - Health Savings Account (HSA) - Paid time off - Professional development - And many more! We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Responsibilities Include: - Conduct initial intake assessments and maintain caseload of prospective clients. - Forward clinical/medical documentation for review by registered nurses (RNs) or medical doctors (MDs). - Collaborate with Evaluation Clinicians as necessary. - Maintain continuous communication with clients, families, and referring hospitals/programs. - Foster collaboration with the outpatient team. - Coordinate admission dates in conjunction with admissions/program staff. - Perform other duties as assigned. Qualifications: - Bachelor's Degree in Social Work or related field preferred - Excellent customer service skills - Demonstrates professionalism, patience, and empathy - Proficient in multitasking - Excellent computer skills, including typing keyboard expectations - Exhibits a sense of urgency and a sales-oriented mindset - Experience in the mental health field preferred - Experience with Salesforce and EMR/EHR preferred Notice: This position requires screening through the Florida Clearinghouse. For more information, please visit the Florida Clearinghouse: https://info.flclearinghouse.com #montenido