• Design and develop mechanical systems and mechanisms, including performing analysis and trade studies to optimize performance, efficiency, and manufacturability • Execute detailed engineering design work in accordance with established standards, procedures, and program requirements • Collaborate with internal teams to support system integration, assembly, and testing activities • Partner with external vendors by defining requirements, reviewing designs, and tracking development progress • Develop and maintain mechanical documentation, including requirements, drawings, interface definitions, and test procedures • Define and validate mechanical interfaces between subsystems and components • Support qualification testing (e.g., vibration, thermal, environmental) and evaluate results • Troubleshoot hardware issues, perform root-cause analysis, and implement corrective actions • Present technical findings and design updates during reviews with cross-functional teams and stakeholders • Identify and implement process improvements, new technologies, or innovative design approaches

Role Description Join the team redefining how the world experiences design. Canva's Ecosystem platform sits at the centre of how the world's agentic AI systems connect to visual design. The shape of those integrations is being decided right now, at the engineering layer, in real conversations with real technical counterparts. - Drive decisions and alignment across Partners and Canva engineering. - Set technical direction for Canva's external platform surface. - Ground partner conversations in working code. - Drive product-line engineering across our external platform surfaces. - Carry the platform direction outward early. - Shape strategic partner and customer engagements. Qualifications - 10+ years of software engineering experience, with several in roles operating at the seam between partner engineering, platform engineering, and product. - Experience building developer platforms and shipping code in production. - Ability to move fluidly between product roadmap conversations, system design discussions, and partner negotiations. - Technical depth on the modern AI platform stack. - Clear communication skills to resolve misalignments. - Experience working inside heterogeneous product stacks. - Ability to raise the technical bar across Ecosystem engineering. Requirements - Hands-on experience shipping or integrating with MCP (Anthropic, OpenAI, Copilot, or Gemini flavours). - Strong TypeScript skills, comfortable across front-end (React) and server-side JavaScript. - A track record of turning ambiguous partner signals into crisp engineering decisions. Benefits - Equity packages - we want our success to be yours too. - Inclusive parental leave policy that supports all parents & carers. - An annual Vibe & Thrive allowance to support your wellbeing, social connection, office setup & more. - Flexible leave options that empower you to take time to recharge. Company Description This role sits in the Ecosystem supergroup, which owns Canva's external platform surface: MCP, REST APIs, Apps-in-Canva, and the middleware PaaS. Ecosystem is ~150 engineers (and ~200 people overall) across developer experience, apps, and platform APIs.

• Work within customer systems to build production applications with our Studio and Lens platform ensuring that these products meet customer requirements. • Deliver technical artifacts for customers like MCP servers, sub-agents, and workflows etc that will be used in production workflows. • Provide white glove deployment support for Infinitus products in enterprise environments. • Identify and codify repeatable deployment patterns and contribute insights back to our Product and Engineering teams. • Maintain strong knowledge of the latest developments in LLM capabilities, implementation patterns, and AI product development stacks. • Define agentic best practices and guide customers through AI adoption. • Build long term relationships with customers and proactively identify new opportunities for AI deployment throughout the lifecycle of an engagement. • Be a champion for Infinitus’s mission in the field.

Role Description The client is seeking a Senior ITOM Engineer with deep expertise in IBM/Rocket ITOM report management tooling. This role is responsible for Product Admin report setup, configuration, and distribution data entry services within a large-scale enterprise infrastructure environment. The successful candidate will serve as the subject matter expert (SME) for ITOM reporting operations, ensuring accurate and timely report generation and distribution to key stakeholders. This position supports the client's managed infrastructure services delivery for a major automotive manufacturing organization. The engineer operates within the client's IT Operations Management (ITOM) practice, enabling reliable and efficient reporting operations at enterprise scale. Key Responsibilities - Administer and maintain the IBM/Rocket ITOM report management platform, including system configuration, user access provisioning, and environment health monitoring. - Perform Product Admin report setup — defining report parameters, scheduling, formatting, and output routing. - Execute distribution data entry services ensuring accurate recipient mapping and delivery confirmation. - Troubleshoot report generation failures, distribution errors, and platform performance issues in a timely manner. - Collaborate with infrastructure operations teams to align reporting outputs with SLA and KPI requirements. - Document standard operating procedures (SOPs), runbooks, and knowledge articles for ITOM reporting processes. - Identify and implement opportunities to automate or streamline report setup and distribution workflows. - Provide mentorship and knowledge transfer to junior team members on ITOM tooling best practices. Qualifications - 3–5 years of hands-on experience with IBM/Rocket ITOM report management tools. - Demonstrated experience performing Product Admin functions including report setup, configuration, and maintenance. - Proven experience with distribution data entry services — recipient management, routing rules, and delivery validation. - Experience working in large-scale, multi-client managed services environment. Requirements - Strong understanding of enterprise IT Operations Management (ITOM) frameworks and processes. - Proficiency in IBM/Rocket ITOM platform administration and configuration. - Experience with report scheduling, output formatting, and automated distribution pipelines. - Familiarity with ITSM ticket management workflows and change advisory board (CAB) processes. Soft Skills - Excellent attention to detail and data accuracy in report configuration tasks. - Strong written and verbal communication skills for cross-functional stakeholder engagement. - Ability to work independently in a fully remote environment with minimal supervision. Preferred Skills - Familiarity with ITIL service management frameworks and best practices. - Experience with adjacent reporting and scheduling tools (e.g., Control-M, Automic). - Knowledge of ServiceNow or similar ITSM platforms and integration patterns. - Scripting experience in Python, PowerShell, or shell for report automation. - Experience in automotive or manufacturing industry IT environments. Certifications - ITIL v4 Foundation (Preferred). - IBM Certified Administrator (relevant product line). Experience Level - Years of Experience: 3–5 years in IBM/Rocket ITOM administration. - Seniority Band: Senior Individual Contributor (JL8). - Client Exposure: Large enterprise, preferably multi-national manufacturing or automotive sector.