Role Description Our team is expanding in the Poland Region. We are looking for a great HDD specialist who wants to work for the HDD industry leader in locating technologies. This role will be located in Poland with travel to assigned Eastern European regions. - Will operate a company vehicle, must have a clear driving record. - Must be able to sell value, negotiate, and analyze customer needs. - Effective at juggling multiple tasks and prioritizing work to meet the needs of all resellers, contractors/drillers, and other customers in the territory. - Demonstrates great working knowledge of technical equipment operations, and aptitude to become an expert in advanced HDD locating techniques, theory, and application. - Excellent presentation skills to train audiences of various sizes, demonstrating an engaging style to help others learn. - Demonstrates great communication skills to effectively communicate technical and market information to various audiences including drillers, senior leaders, and everyone in between. - Possess strong critical thinking skills including troubleshooting, problem analysis, and good judgment/decision making. - Inquisitive about troubleshooting DCI equipment and usage to determine root causes and effective solutions. - Demonstrates effective collaboration and innovation with the field team and across all other functions within the company. - Excellent written and verbal communication skills. Qualifications - Bachelor’s degree or equivalent combination of work experience and education. - Minimum of 2 years of experience in Customer Service or outside/field sales. - Minimum of 5 years of experience and knowledge of the trenchless technology industry required. - Demonstrates unwavering business ethics and ability to effectively manage proprietary product information. - Be able to travel within the territory up to 50-60%. - Able to navigate physical requirements of working in construction sites. - Ability to use a customer database or ERP system. Responsibilities - Manage relationships with dealers and other customers, providing training, technical support, and outstanding customer service. - Propose and execute effective marketing strategies that grow sales in the assigned territory. - Provide feedback to the product team on field issues and customer requirements. - Give professional presentations, demos, trainings, classes, and tradeshow talks. - Perform field testing and troubleshooting on all new or enhanced company products and provide direct feedback to Customer Service and Product Development. - Work with dealers to develop the territory customer base and ensure their staff can support and sell our products. - Handle customer service phone calls, questions, and general troubleshooting issues. - Coordinate equipment repair and customer loaner equipment. Benefits - Quarterly bonuses: we all share in the success of the company. - Professional Development. - Wellness Program. - Generous PTO package. - Pension contribution. - Parental leave. - An average of 11 annual paid holidays. Compensation DCI is proud to offer comprehensive compensation packages including competitive base pay and discretionary quarterly profit sharing bonuses to all part-time and full-time team members. Base pay is reviewed at a minimum on an annual basis. - Profit sharing bonus: Over the last 3 years, quarterly bonuses ranged between 10% and 18%. Future bonuses could be higher or lower depending on company profits. Why DCI? DCI takes pride in caring a lot about our employees. We offer a flexible and challenging work environment as well as a generous benefits package. We have a team of people who will tell you that DCI is the best place they've ever worked. This is evident by our long service team and low turnover. We Celebrate Inclusion DCI is an equal opportunity employer. Employment at DCI is based solely on a person's merit and qualifications directly related to professional competence. DCI does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. It is DCI’s policy to comply with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity. The Company's EEO policy includes the full & complete support of the Company and all levels of leadership. Because it's just the right thing to do. We hope you think so too.

Role Description This is your chance to be a part of an in-house Technology team that's creating consumer-facing, the latest technologies revolutionizing the hospitality industry around the world! As a Manager Technology Field Services Brazil, you will bring your technical skills to a hospitality company with an award-winning culture. On the CALA Field Services Team reporting to the Director of CALA Field Services, you will support projects including openings and conversions involving Franchised and Managed properties. Occasionally, you will also support our projects in other CALA countries. What you'll do during a typical day: - Provide leadership and direction for IT operations, systems, applications, communications (voice and data), and computing services across assigned properties, aligned with corporate technical vision and standards. - Plan, prioritize, and lead IT implementation and projects - including new openings and property transformations - to meet hotel business needs and streamline operations while adhering to hardware and software standards. - Lead, develop, and support Technical Field Service teams, overseeing staffing, performance management, succession planning, vendor partnerships, and service delivery while fostering a culture of customer service. - Ensure compliance with security, audit, and brand standards (SOX, PCI, PABP) while driving operational efficiency and cost‑effective technology solutions. How you'll collaborate with others: - You will be a technical resource to the properties, owners, the regional executive team and assist in the escalation of complex IT issues and projects. - You will communicate with the executive teams of our franchised, managed and owned properties, run technology-related projects, support and deliver IT Systems to align with Corporate and Brand IT standards. - You will also review IT projects, deliverables, contracts, purchase orders, invoices, and budgets, while communicating project status, risks, and outcomes to leadership and stakeholders. Deliverables you'll take ownership of: - Research and evaluate local and global technology solutions to drive business growth, presenting cost‑effective recommendations to executives, leading pilots, and overseeing deployment to improve productivity and reduce operational costs. - Monitor IT service delivery by overseeing support tickets, escalations, and resolutions. - Manage third‑party vendors to ensure service quality, cost control, and accountability. Qualifications - Seven (7) + years professional experience in Information Technology or related field. - Five (5) + years technical work experience in Hospitality, Operations, or IT Support. - Two (2) years of management or supervisory experience. - Experience with these Hospitality related systems: PMS, POS, Keycard, PBX, and Voicemail. - Communication fluency in English, Spanish and Portuguese. - Willing to travel up to 50% of the time. Requirements - BA/BS bachelor's degree in technology or related field. - In-depth knowledge of Microsoft Operating systems. - Experience administering networks in a Windows Server/Workstation environment preferably in an environment with more than 50 nodes and 2 or more domains. (Applicable Microsoft certifications: MCSA, MCTS or MCITP for Windows Server, MCDST for workstations.) - Knowledge of network infrastructure, including CAT5/6 cabling, wireless networks, network switches, WAN/LAN, domain controller, Active Directory, firewall and VPN applications. (Applicable Microsoft network admin certifications (MCSA or MCSE). - Experience solving hardware/software problems. - Cisco or Microsoft application certifications (e.g. MCSA, MCSE, MCTS or MCITP for Windows Server, MCDST for workstations). Benefits - Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40 USD/night at our world-class hotels through our Go Hilton travel program. - Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents. - Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP). - Paid time off (PTO) – Recharge, relax, and take time for what matters most.

• Develop and execute the accumulations strategy aligned with organizational goals and member experience objectives • Establish roadmaps, priorities, and governance processes for accumulations initiatives • Drive continuous improvement efforts to enhance accuracy, scalability, and operational efficiency • Oversee the design, implementation, and maintenance of integrated accumulations solutions across multiple products and benefit plans • Serve as the subject matter expert for large-scale initiatives involving accumulations modernization, system integrations, and regulatory requirements • Partner with Product, Technology, Operations, and Compliance teams to define requirements and deliver solutions • Ensure successful execution of projects through planning, risk management, stakeholder engagement, and change management • Monitor accumulations performance, accuracy, and reconciliation processes • Identify and resolve complex accumulations issues affecting claims adjudication, member cost-sharing, or provider reimbursement • Establish metrics, KPIs, and reporting frameworks to measure operational effectiveness • Lead root cause analysis and corrective action efforts for accumulations-related incidents • Collaborate with Claims, Benefits Configuration, Enrollment, Finance, Actuarial, and Customer Experience teams • Partner with external vendors and technology partners to ensure seamless data exchange and integration • Serve as the primary business leader for accumulations-related initiatives and enterprise programs • Facilitate executive-level communications and provide regular updates on program status, risks, and outcomes • Ensure accumulations processes comply with applicable federal and state regulations, benefit design requirements, and organizational policies • Support audit activities and maintain documentation for accumulations controls and procedures • Establish governance standards for accumulations configuration, testing, and deployment activities

Role Description The Senior Manager, Global Inventory Deployment is critical to the success of Paula's Choice's supply chain organization. The role is responsible for leading a consolidated global team of inventory analysts and managers focused on optimizing finished goods placement across all markets while maintaining high service levels across every channel the business operates in. - Consolidate and lead the full global Inventory Deployment function as the single accountable owner of finished goods placement across all markets and channels. - Set the global inventory deployment strategy, defining global allocation policy and decision frameworks. - Make cross-market allocation decisions that optimize global inventory health. - Lead, develop, and hold accountable a consolidated global team. - Own the integration of Inventory Deployment into the global S&OP process. - Drive the transformation of the Inventory Deployment function from reactive and manual to structured and scalable. - Define and govern global North Star KPIs for inventory deployment. - Own daily global inventory execution with commercial rigor. - Lead the global Supply Signal manual approvals cycle. - Manage global expiry date and SLOB strategy. - Serve as the senior cross-functional partner for all channel leads globally. - Drive the roadmap to reduce manual platform dependency across the function. Qualifications - 7-10+ years of progressive experience in supply chain, inventory management, or inventory deployment in a multi-channel, multi-market consumer goods or beauty environment. - Demonstrated experience managing inventory across DTC, marketplace, wholesale/retail, and international channels simultaneously. - Prior experience leading a multi-person team, including management of other managers or senior analysts. - Experience working within ERP systems operationally (NetSuite strongly preferred). - Advanced Excel proficiency; Power BI or equivalent BI tool experience for operational reporting. - Familiarity with Smartsheet or equivalent tracker-based tools. - Master’s degree – Business or Supply Chain preferred. - APICS CPIM or CSCP certification a plus. Requirements - Ability to handle long periods of both sitting and screen time. - Travel requirements: Up to 20%. Benefits - Generous paid time off, including time off to volunteer. - Learning and development resources to support personal and professional growth. - Wellness benefits like meditation app memberships, product discounts, and free samples of products. - Most roles are fully remote. - Great location for hybrid or fully onsite roles in Seattle’s International District. - Dog-friendly office. Company Description Paula’s Choice, a global skincare leader founded in 1995, empowers individuals to define beauty on their own terms through science-backed products. Our mission comes to life through four core values: - Build Trust: We set the standard for skincare, transparency, and shared knowledge. - Be Bold: We lead through innovation and by challenging the status quo. - Act with Kindness: We operate with respect and care—for our customers, colleagues, and the planet. - Create Community: We believe in the power of connection.