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Director – Americas Professional Services

DirectorDirectorFull TimeRemoteLeadTeam 1,001-5,000H1B SponsorCompany SiteLinkedIn

Location

United States

Posted

12 days ago

Salary

$154.2K - $203.1K / year

Seniority

Lead

Bachelor Degree10 yrs expEnglish

Job Description

Director – Americas Professional Services

Alteryx

• Own the Americas Professional Services business, including operational performance, financial results, customer outcomes, organizational health, and execution excellence • Manage the regional Professional Services P&L, including utilization, margins, bookings, forecasting, resource planning, and key operational metrics • Build scalable operating rhythms that improve execution, visibility, and organizational health • Continuously improve delivery processes, governance, resource management, and capacity planning • Establish clear goals, performance expectations, and accountability across the organization • Drive predictable delivery execution while balancing customer success, employee engagement, operational efficiency, and business performance • Lead, coach, and develop Professional Services Managers, Solution Architects, Delivery Consultants, and technical delivery professionals • Recruit, retain, and develop exceptional talent while building leadership capability and succession across the organization • Ensure successful implementation, adoption, and value realization for enterprise customers • Serve as an executive sponsor and escalation point for strategic customer engagements • Collaborate closely with Sales, Customer Success, Product, Support, Finance, and Operations to improve customer outcomes and business performance

Job Requirements

  • 10+ years of experience leading Professional Services, Consulting, Customer Success, Technical Delivery, or related customer-facing organizations
  • 7+ years of progressive leadership experience managing managers and technical teams
  • Demonstrated success leading a Professional Services business with responsibility for operational performance, financial management, utilization, forecasting, and delivery excellence
  • Proven ability to build and scale organizations in high-growth, fast-changing SaaS or technology companies
  • Strong operational mindset with experience implementing processes, governance, metrics, and business operating rhythms that improve execution
  • Demonstrated ability to make timely, high-quality decisions in ambiguous and rapidly changing environments
  • Experience leading organizational change while maintaining employee engagement and customer satisfaction
  • Executive presence with exceptional communication, influence, and relationship-building skills
  • Experience partnering closely with Sales to support customer success while maintaining delivery excellence
  • Track record of recruiting, developing, and retaining high-performing teams
  • Willingness to travel up to 25%

Benefits

  • A monthly Connectivity Plus stipend of $150 to support remote work-related expenses
  • An annual $200 home office reimbursement
  • Medical, dental, and vision coverage
  • 401(k) with company match
  • Paid parental leave, caregiver leave, and flexible time off
  • Mental health support and wellness reimbursement
  • Career development and education assistance

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