Program Manager – Learning and Development
Location
Florida + 2 moreAll locations: Florida | Illinois | Washington
Posted
5 days ago
Salary
$105K - $115.5K / year
Seniority
Senior
Job Description
Program Manager – Learning and Development
Jones Lang LaSalle Americas, Inc.
• Coordinate with client and other third-party providers to develop, implement and maintain learning programs and systems for safety and technical training programs • Manage day-to-day training and development or performance problems to resolution • Analyze performance data and present information to the client • Identify action plans which will inherently result in increased value to both the Client and Jones Lang LaSalle • Work with the client, account team and other third-party providers to collect and interpret data trends/patterns and develop predictive analyses based on historical data and informed assumptions to drive the business • Provide support to the Learning & Development Senior Manager with monthly and quarterly KPI scoring data for each portfolio • Manage Training Assignments in JLL and client Learning Management Systems (LMS) and assign onboarding tasks, new hire and annual Safety Courses, job-specific training and other on-going training requirements • Oversee LMS processes and procedures while monitoring and auditing training compliance • Coordinate reporting and communication to field managers to ensure 100% compliance of safety training
Job Requirements
- 1-3 years of Training and Development, learning systems management, or technical instructional design experience
- 1-3 years of program management or leadership experience
- Successful management of learning programs to achieve alignment on objectives, measurements of effectiveness and execution
- Proven experience in designing and developing adult learning programs using various instructional design models (e.g., ADDIE, SAM, etc.), including eLearning, ILT, and blended learning solutions
- Analytical Skills: Ability to analyze business needs, assess learning gaps, and design solutions that drive organizational performance
- Bachelor’s degree, in human development, organizational management or development, institutional design, Occupational Education or related field
- Demonstrated ability to influence people around programs and business initiatives
- Highly organized with strong analytical skills
- Strong interpersonal skills with an ability to interact with executive level external and internal clients
- Organizational skills with the ability to identify and manage priorities
- Excellent written and verbal communication skills
- Ability to multi-task and work both in a team and independently
- Strong LMS administration experience. Corner Stone OnDemand proficiency preferred
- E-learning and video software proficiency. Articulate Storyline or Adobe Captivate preferred
- Facilitation experience preferred
Benefits
- 401(k) plan with matching company contributions
- Comprehensive Medical, Dental & Vision Care
- Paid parental leave at 100% of salary
- Paid Time Off and Company Holidays
- Early access to earned wages through Daily Pay
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