Role Description We are looking for a product leader to define and implement Arcadia's payments strategy — serving as our internal fintech and payments leader. You will own the roadmap for payment optimization, regulatory compliance, and vendor partnerships, driving multi-million dollar improvements in payment economics while building toward a modern, best-in-class payments platform. What You'll Do - Payment & Treasury Roadmap - Metrics & Optimization: Define strategy around end-to-end payment metrics (float days, cost per payment, card mix) and own the roadmap to optimize acceptance costs via Level 2/3 metadata, smart routing, and surcharge deployment. - Core System Roadmap: Drive a compelling multi-quarter roadmap balancing quick wins, platform investments, and longer-horizon innovation bets — with a north star of a modern, optimized fintech system. - Innovation Scouting: Continuously evaluate emerging payment technologies (RTP, FedNow, open banking APIs, AI-powered reconciliation) and build a pipeline of innovation opportunities into the roadmap. - Customer Funding: Engage customers to enhance products that ease fund collection, increase float, and deliver low-cost solutions to fund Arcadia's $35B payment throughput. - Risk & Compliance - Risk & Policy: Serve as product lead for identifying and mitigating regulatory risk in customer funding and payments; partner with Legal/Compliance to define the company's stance on Money Transfer Licenses (MTLs), Agent of Payee, and Payment Facilitator models. - Fintech Vendor Management & Partnerships - Vendor & Partner Management: Own commercial relationships with key Payment Service Providers (PSPs) and processors; influence commercial outcomes, hold vendors accountable to SLAs, and incubate strategic fintech partnerships. Qualifications - Proven ability to build and drive a multi-quarter product roadmap — balancing quick wins, platform investments, and longer-horizon innovation bets. - Strong working knowledge of payment rails and processing fundamentals (ACH, RTP, FedNow, SWIFT, card networks). - Working knowledge of US payments regulatory concepts (MTLs, Agent of Payee, Payment Facilitator models). - Experience managing relationships with payment processors, PSPs, and technology partners. - Ability to produce concise, data-driven memos and presentations on complex financial and regulatory topics. - Ability to engage with engineering on API integrations, data modeling for payments reconciliation, and systems architecture. - 7+ years of product management experience, including 3+ years in payments, fintech, or financial services. Requirements - Prior experience in M&A due diligence, corporate development, or strategic consulting focused on payments or billing. Benefits - Remote first culture - work anywhere in the US as long as you have a reliable internet connection. - Flexible PTO - no accrued hours and no limit on the number of vacation days exempt employees can take each year. - 11 annual holidays. - 10 days sick leave. - Up to 3 weeks bereavement leave. - Up to 4 weeks of caregiver leave. - Military leave for eligible services or events. - 2 volunteer days off. - 2 professional development days off. - 10 weeks paid parental bonding leave for all parents and additional medical recovery time for eligible employees. - 75-95% employer cost coverage for medical, dental, and vision benefits for employees and dependents.

Role Description As the Product Manager for Metering, Telemetry & Analytics, you will be a key driver in making our products more predictive, responsive, and tailored to customer usage. Your role is to own the product strategy and roadmap for the systems and services that provide deep insights into the health, usage, and deployment models for our Linux OS and management products. - Champion a culture of data-driven decision-making using product metering, telemetry, analytics, and direct customer feedback. - Define the product roadmap for end-to-end telemetry and customer engagement strategy, including inbound and outbound telemetry, data pipelines, and qualitative feedback channels. - Assess, evaluate, and compare the full portfolio of telemetry, billing, and metering solutions. - Define and instrument the telemetry required to support commercial strategies, including product fulfillment, subscription enforcement, and usage-based subscription models. - Drive collaboration with engineering and business teams to translate raw data and metrics into actionable insights for pricing, adoption, and future potential sales. - Own the process for developing and delivering regular business reviews, product roadmaps, and ensuring alignment of work with top business drivers. - Provide thought leadership on building and scaling observability platforms for enterprise operating systems, including monitoring, metrics, logging, and tracing solutions. - Work with Red Hat Product Security teams and Information Technology to ensure proper data privacy, data security, auditability, integrity, and sovereignty requirements are addressed. - Represent the overall Red Hat Enterprise Linux product at various industry and customer events. Qualifications - Early career candidates with experience in technical product management practices such as requirements development, feature description creation, consultation with Engineering teams, user acceptance testing, and software development. - Individuals with experience on operating systems management software, platform telemetry, or observability platforms. - Data scientist skill set in understanding what information and metrics best meet stated business needs. - Experience working within a cloud service provider (CSP), hosting provider, Platform as a Service (PaaS), or Software as a Service (SaaS) environment is highly desirable. - Understanding how, and when, to leverage AI tools to provide predictive analytics and insights, especially as it applies to trend analysis. - Experience in creating and managing proactive monitoring systems, telemetry dashboards (e.g., Nexthink, ServiceNow), and analytics platforms is considered a plus. - Knowledge of Linux operating systems (Red Hat Enterprise Linux is a plus) and the challenges of managing, monitoring, and securing them at scale. - Excellent communication and collaboration skills, with the ability to tell a compelling story with data to a wide range of audiences, from C-level executives to deeply technical engineers. Benefits - A comprehensive benefits package (Health, Dental, Life Insurance, and RRSP). - Remote work from home (available options). - The opportunity for career growth and development. - A collaborative and inclusive work environment. - Bonus by performance. Salary Salary: 135,000 – 165,000 CAD Annually. CGS evaluates compensation individually for each selected applicant. Final salary placement within established parameters is based on multiple criteria, including regional market rates, internal equity considerations, cost-of-living geography, and candidate-specific attributes like professional experience, education, and technical skill sets. This role has access to performance-based incentive structures and performance metrics designed to offer additional earning potential based on business growth. Company Description For more than 40 years, CGS has empowered global enterprises to drive breakthrough performance through innovative business applications, enterprise learning, and outsourcing. CGS Immersive® is an innovation lab and training transformation engine modernizing training programs and delivering immersive experiences tailored to meet the evolving needs of organizations across industries. - Learn more about CGS Inc® and CGS Immersive® in our websites: - CGS Inc - CGS Immersive

Role Description As the Product Owner for Inventory Optimization, you will be the voice of the user — the person in the room who never lets the team lose sight of the real human beings relying on this product to make smarter inventory decisions every day. You'll sit at the intersection of customer insight, business strategy, and engineering execution, translating the way inventory planners, buyers, and supply chain teams work into product solutions that are intuitive, valuable, and built to stick. Working closely with Engineering, Product Strategy, Sales, and Support, you'll own the full feature lifecycle — from requirements and user stories through testing, release, and adoption. This is a critical and highly visible role within RF-SMART's Product organization, and the right person will leave fingerprints on a product that's actively changing how businesses manage their inventory. What You'll Do - Champion the user in every product decision — develop a deep understanding of how inventory planners, buyers, and supply chain teams operate day to day, and advocate relentlessly for their experience. - Turn strategy into velocity — translate strategic goals into precise functional specs and user stories that give engineering the clarity to build the right thing, fast. - Own prioritization without hesitation — make tough, data-informed calls that balance new feature development, system stability, and customer-reported issues. - Build customer relationships that shape the roadmap — engage directly with users to surface real-world insights. - Stay close to what ships — monitor feature adoption after release, gather feedback, and iterate until functionality is rich and genuinely used. - Partner with engineering for durable solutions — collaborate on technical and functional approaches that promote consistent design patterns. - Bring AI from idea to reality — actively research and prototype how AI can enhance the user experience. - Align the teams that move the product forward — connect Engineering, Product Strategy, Sales, and Support. - Be the go-to resource for complex use cases — support Sales, Services, and Support teams on intricate customer scenarios. Qualifications - 5+ years of product ownership or product management experience with a track record of shipping features that real customers use and value. - Hands-on experience in inventory optimization, demand planning, purchasing, or supply chain workflows. - Proven ability to turn ambiguous business requirements into functional specs that engineering teams can build from. - Full product lifecycle ownership — you've made strategic prioritization calls that balance customer value, business impact, and system stability. - Communication that creates alignment — strong written, verbal, and visual communication skills. - An AI mindset you act on — whether you've integrated AI into a product or are actively hungry to explore this space. - Self-directed and composed under pressure — manage competing priorities without losing focus. What Would Set You Apart - Familiarity with NetSuite — particularly supply chain applications, inventory management, demand planning, or purchasing modules. - A background in supply chain, inventory optimization, or demand planning. - Experience coordinating or contributing to product documentation for complex technical functionality. - A degree in business, supply chain, computer science, or equivalent hands-on experience. Benefits - 94% employee retention rate reflects an environment where growth is real. - Collaboration is genuine, and the work connects to something meaningful. - Opportunity to shape the product experience for a growing customer base. Company Description RF-SMART has been at the intersection of supply chain and technology for over 40 years, and we've built something rare — a culture where people genuinely stay. The Inventory Optimization product is newly launched and heading toward full market availability. We're an Equal Opportunity Employer and are committed to building a team where everyone feels they belong, regardless of background, identity, or where you're logging in from. The Selection Process Our interview process is designed to be conversational and give you a real feel for our team and product. It typically includes an initial screening, conversations with the hiring manager and team members, and a chance to walk us through your approach to product ownership and user advocacy. Additional Information This job description reflects the core responsibilities of the role but is not exhaustive. As RF-SMART grows and evolves, so may the scope of this position. RF-SMART does not sponsor applicants for employment visa status (e.g., H-1B). RF-SMART is an Equal Employment Opportunity (EEO) employer.

Role Description This is an exciting time to join Remote and shape the future of reporting and insights as the Senior Product Manager, Reporting & Insights. Your mission: enable customers and internal teams to answer critical workforce, payroll, finance, and compliance questions with confidence through trusted, well-designed reporting and insights experiences. - Working closely with Product, Engineering, Design, Data, GTM, Sales, Customer Success, Security, Legal, and Operations. - Bring customer judgment, technical depth, and product craft needed to build accurate, scalable, easy-to-use reporting. - Report to a Senior Group Product Manager and collaborate daily with cross-functional partners. Qualifications - Senior-Level Experience: Track record as a Product Manager with a strong focus on reporting, analytics, data platforms, workflow, or insights products. - Proficiency in Cursor and/or Claude Code (Required): Ability to autonomously build, debug, and ship functional code and prototypes. - Data Understanding & Fluency (Required): Strong end-to-end data literacy across models/schemas, lineage, and report generation. - Customer Focus: Deep empathy for customers and a strong sense of what matters most in their day-to-day workflows. - Stakeholder Management: Strong ability to align cross-functional stakeholders, navigate trade-offs, and keep teams focused on customer needs. - Strong UX Sensibilities: Passion for effortless experiences in complex data, reporting, and insights workflows. - Outstanding Communication: Excellent written and verbal communication skills. - Language: Business-level proficiency writing and speaking English. - Domain Expertise (nice to have): Experience with HR Tech, payroll, finance, compliance, or B2B SaaS products. Requirements - Set the reporting and insights strategy: Define the vision and roadmap for a multi-surface reporting system. - Deeply understand customer reporting needs: Build empathy for various personas and translate workflows into clear product priorities. - Build trusted reporting foundations: Own payroll-grade reporting capabilities including standard reports and configurable report building. - Develop intelligent insights experiences: Identify where AI and anomaly detection can help users understand changes. - Deliver through strong cross-functional execution: Partner with various teams to turn customer needs into scalable reporting solutions. - Measure and improve impact: Establish KPIs for adoption, engagement, trust, and continuously improve the product. Benefits - Work from anywhere. - Flexible paid time off. - Flexible working hours (async). - 16 weeks paid parental leave. - Mental health support services. - Stock options. - Learning budget. - Home office budget & IT equipment. - Budget for local in-person social events or co-working spaces.