RF-SMART

Role Description As a Sales Executive I at RF-SMART, you will be the engine behind one of the most exciting growth stories in enterprise supply chain software — building the relationships and pipeline that fuel our next chapter. Embedded within a regional selling team alongside a Senior Sales Executive and Solution Consultants, you'll own a defined territory of Oracle Cloud, JD Edwards, and Microsoft D365 prospects and become the person they call when they're ready to move. This is a launch pad — designed to develop the next generation of RF-SMART enterprise sellers — and the opportunity to grow into a full sales cycle role is real and within reach. We just closed the strongest year in company history at $82.9M in revenue, and we're building toward $140M. That growth creates genuine opportunity for the people doing this work. What You'll Do - Pipeline Development - Own a defined prospect territory across Oracle Cloud, JD Edwards, and Microsoft D365 accounts — building relationships that pay off when the timing is right. - Execute personalized, multi-channel outreach via phone, email, LinkedIn, and events to warm prospects and generate qualified meetings that advance the pipeline. - Maintain consistent, strategic follow-up cadences over weeks and months — this is relationship selling, not spray-and-pray, and your persistence is what sets you apart. - Research accounts and surface key stakeholder insights before every meaningful touchpoint — showing up prepared builds trust and opens doors. - Qualify inbound leads and progress them into active sales cycles — converting interest into momentum that the broader team can close. - Sales Cycle Support - Partner with your Senior Sales Executive to support active opportunities — coordinating demos, preparing materials, and helping move deals forward with precision. - Contribute meaningfully on prospect and customer calls as you build your product and industry knowledge — your voice matters from day one. - Maintain CRM (NetSuite) accuracy and data integrity — because clean data means smarter decisions for the whole team. - Support RFP responses and proposal preparation — delivering polished, compelling materials that give RF-SMART a competitive edge. - Build advocates within accounts who serve as references and amplify RF-SMART's reputation in their networks. - Market Intelligence - Surface insights from prospect conversations that sharpen team strategy and inform how we position against the competition. - Build deep knowledge of the Oracle Cloud, JD Edwards, and D365 ecosystems — becoming a trusted resource for prospects navigating complex buying decisions. Qualifications - A competitive drive to win — you keep score, you want to be great, and "good enough" genuinely doesn't sit well with you. - Exceptional written and verbal communication skills — you can read a room, craft a clear message, and engage people authentically. - High follow-through and work ethic — you do what you say you'll do, without being chased. - Resilience — enterprise sales involves long cycles and a lot of "not yet." You don't take it personally; you figure out the next move. - Curiosity and a learning mindset — you want to understand how things actually work, not just what to say. - Creative problem-solving ability — when the obvious path is blocked, you find another way to reach the goal. - A collaborative instinct — you make your teammates better, and you know that winning together beats winning alone. Requirements - 1–3 years of experience in sales, business development, or a customer-facing role. - Exposure to Oracle Cloud ERP, JD Edwards, Microsoft Dynamics D365, or relevant supply chain applications. - Experience with a CRM tool (NetSuite, Salesforce, HubSpot, or similar). - A track record of doing hard things — grit and perseverance demonstrated through athletics, entrepreneurship, military service, competitive academics, or something equally telling. - A bachelor's degree in a business field, or equivalent real-world experience. Benefits - RF-SMART has been building supply chain software for over 40 years — and we've earned a 94% employee retention rate because this is genuinely a place people want to stay. - Record sales 5 of the last 7 years. - $82.9M in revenue, 17% growth — our strongest year ever. - Backed by 40+ years of customer relationships and a reputation for doing business with integrity. - A culture that invests in its people — professionally and personally. - Recognized as a top workplace — because the culture here is real, not a poster on a wall. - This role will require some travel to customer visits, team meetings, and industry events necessary. Selection Process Our thoughtful interview process is designed to be conversational and give you insight into our team and culture. It typically includes an initial screening, discussions with the hiring manager and team members, and a chance to demonstrate your sales approach and communication style. Equal Opportunity Employer RF-SMART is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment where all team members feel they belong — because that's not just a policy here, it's one of our core values.

Role Description Are you ready to take on a dynamic role where you can make a real impact? As a WMS Consultant at RF-SMART, you'll be at the forefront of delivering cutting-edge warehouse management solutions using our innovative data collection software for NetSuite ERP. - Design & Deliver: Create tailored warehouse data collection solutions using RF-SMART for the NetSuite ERP application, focusing on areas like receiving, inventory control, picking, and light production. - Consult & Advise: Be the go-to expert for customers, guiding them on best practices in warehouse setup, receiving, and shipping. - Lead Customer Implementations: Perform tasks and assist customers with application design, setup, testing, and training. - Problem-Solve: Tackle customer issues head-on, whether through the NetSuite ERP or RF-SMART software, and find innovative solutions. - Assume Role of Trusted Advisor: Comfortable as primary contact to provide product information and best practice solutions. - Enhance & Innovate: Scope and document custom requirements, conduct thorough testing of developed solutions, coordinate with the development team to ensure successful, on-target delivery. - Stay Organized: Keep all customer interactions, project tasks, and communications organized and on track in a fast-paced environment. - Train & Support: Lead training sessions and provide ongoing support, ensuring customers are confident and successful post-Go Live. Qualifications - Typically, five (5) or more years of warehouse operational experience, or warehouse consulting, with familiarity with ERP systems (especially NetSuite) considered a plus. - Proven experience delivering projects successfully, from kickoff through Go-Live, while managing timelines, scope, and customer expectations. - A clear, confident communicator with excellent written, verbal, and presentation skills, whether in person or through remote meetings. - Flexible and willing to travel throughout the EMEA region as required to support customer implementations, training, and meetings. Travel is expected to be around 30%, though this may vary depending on project needs. - Comfortable with a flexible schedule. This isn't a typical nine-to-five role, and the variety it brings, from customer calls across the region to occasional Go-Live support, is part of what makes it exciting. - Highly self-motivated, comfortable juggling multiple projects independently and keeping everything on track. Benefits - Working at RF-SMART means joining a culture that values growth, collaboration, and innovation. - As a WMS Consultant, RF-SMART for NetSuite, you'll work alongside a passionate team dedicated to making a difference, both for our customers and our employees. Requirements - Employer does not sponsor applicants for employment visa status (e.g. H-1B visa status), or support STEM OPT/Everify at this time. Company Description The above noted job description is not intended to be an exhaustive list of all duties and responsibilities that may be assigned, but rather to give a general sense of the responsibilities and expectations of the job. As the nature of business demands change so, too, may the essential functions of this specific position and/or the skills and abilities required. RF-SMART is an Equal Employment Opportunity (EEO) employer.

Role Description As the Product Owner for Inventory Optimization, you will be the voice of the user — the person in the room who never lets the team lose sight of the real human beings relying on this product to make smarter inventory decisions every day. You'll sit at the intersection of customer insight, business strategy, and engineering execution, translating the way inventory planners, buyers, and supply chain teams work into product solutions that are intuitive, valuable, and built to stick. Working closely with Engineering, Product Strategy, Sales, and Support, you'll own the full feature lifecycle — from requirements and user stories through testing, release, and adoption. This is a critical and highly visible role within RF-SMART's Product organization, and the right person will leave fingerprints on a product that's actively changing how businesses manage their inventory. What You'll Do - Champion the user in every product decision — develop a deep understanding of how inventory planners, buyers, and supply chain teams operate day to day, and advocate relentlessly for their experience. - Turn strategy into velocity — translate strategic goals into precise functional specs and user stories that give engineering the clarity to build the right thing, fast. - Own prioritization without hesitation — make tough, data-informed calls that balance new feature development, system stability, and customer-reported issues. - Build customer relationships that shape the roadmap — engage directly with users to surface real-world insights. - Stay close to what ships — monitor feature adoption after release, gather feedback, and iterate until functionality is rich and genuinely used. - Partner with engineering for durable solutions — collaborate on technical and functional approaches that promote consistent design patterns. - Bring AI from idea to reality — actively research and prototype how AI can enhance the user experience. - Align the teams that move the product forward — connect Engineering, Product Strategy, Sales, and Support. - Be the go-to resource for complex use cases — support Sales, Services, and Support teams on intricate customer scenarios. Qualifications - 5+ years of product ownership or product management experience with a track record of shipping features that real customers use and value. - Hands-on experience in inventory optimization, demand planning, purchasing, or supply chain workflows. - Proven ability to turn ambiguous business requirements into functional specs that engineering teams can build from. - Full product lifecycle ownership — you've made strategic prioritization calls that balance customer value, business impact, and system stability. - Communication that creates alignment — strong written, verbal, and visual communication skills. - An AI mindset you act on — whether you've integrated AI into a product or are actively hungry to explore this space. - Self-directed and composed under pressure — manage competing priorities without losing focus. What Would Set You Apart - Familiarity with NetSuite — particularly supply chain applications, inventory management, demand planning, or purchasing modules. - A background in supply chain, inventory optimization, or demand planning. - Experience coordinating or contributing to product documentation for complex technical functionality. - A degree in business, supply chain, computer science, or equivalent hands-on experience. Benefits - 94% employee retention rate reflects an environment where growth is real. - Collaboration is genuine, and the work connects to something meaningful. - Opportunity to shape the product experience for a growing customer base. Company Description RF-SMART has been at the intersection of supply chain and technology for over 40 years, and we've built something rare — a culture where people genuinely stay. The Inventory Optimization product is newly launched and heading toward full market availability. We're an Equal Opportunity Employer and are committed to building a team where everyone feels they belong, regardless of background, identity, or where you're logging in from. The Selection Process Our interview process is designed to be conversational and give you a real feel for our team and product. It typically includes an initial screening, conversations with the hiring manager and team members, and a chance to walk us through your approach to product ownership and user advocacy. Additional Information This job description reflects the core responsibilities of the role but is not exhaustive. As RF-SMART grows and evolves, so may the scope of this position. RF-SMART does not sponsor applicants for employment visa status (e.g., H-1B). RF-SMART is an Equal Employment Opportunity (EEO) employer.

Role Description As the Sales Executive for Inventory Optimization, you will be among the first to bring RF-SMART's newly launched Inventory Optimization solution to market — with full availability just months away. You'll help businesses solve one of their most costly and persistent challenges: carrying too much of the wrong inventory while running out of the right stuff. Your work will connect directly to outcomes that matter — reduced working capital, healthier fill rates, and smarter purchasing decisions. Reporting directly to the VP of Sales, you'll partner closely with Strategic Account Executives, our Partner Manager team, and NetSuite's own sales organization to open doors, then own the full sales cycle from first conversation to close. What You'll Do - Build and close a pipeline of net-new opportunities that drives early revenue and validates RF-SMART Inventory Optimization's market fit. - Develop business-case-driven proposals that translate product capabilities into measurable financial outcomes — inventory turns, carrying cost reduction, fill rate improvement, and stockout elimination. - Establish and deepen executive-level relationships across Operations, Finance, Supply Chain, and IT, building the multi-stakeholder consensus that moves complex deals forward. - Partner with Strategic Account Executives to gain warm introductions into the RF-SMART install base, then independently drive the full sales cycle from discovery to close. - Collaborate with the NetSuite ecosystem — partner managers, NetSuite sales reps, and channel partners — to develop and accelerate joint opportunities. - Self-prospect and work alongside the Business Development team to build a healthy, diversified pipeline that isn't dependent on any single source. - Serve as a voice of the market — your early customer interactions will directly inform product direction, positioning, and the go-to-market strategy as RF-SMART scales this solution. - Renew and expand existing customer relationships, identifying new value opportunities and building the kind of long-term partnerships that define RF-SMART's reputation. - Work cross-functionally with Solution Consultants, Professional Services, and Product to move complex opportunities forward and deliver a seamless customer experience. - Forecast with accuracy and maintain clean CRM records so leadership has the visibility to invest in the right places at the right time. Qualifications - 2+ years of quota-carrying sales experience with a consistent track record of meeting or exceeding your number. - The ability to sell on business value — you can connect software capabilities to financial outcomes like working capital reduction and inventory turn targets, not just product features. - Demonstrated experience managing complex, multi-stakeholder sales cycles from first call through contract. - Comfort and credibility engaging VP- and C-level executives — you can hold a boardroom conversation, not just a demo. - A consultative instinct — you ask questions before you pitch and build a business case before you propose a solution. - Willingness to travel to visit customers, partners, and prospects (as needed). Requirements - Experience selling inventory optimization, demand planning, supply chain planning, or ERP/WMS software. - Familiarity with the NetSuite ecosystem — whether through direct selling, partner relationships, or prior customer-facing experience. - Background in working with channel partners or co-selling within a technology ecosystem. - Experience bringing a new product or solution to market — you know what it takes to build the story alongside the pipeline. Benefits RF-SMART has been at the intersection of supply chain and technology for over 40 years, and we've built something rare in this industry — a culture where people genuinely stay. Our employee retention rate sits at 94%, not because we ask people to, but because we've created an environment where growth is real, collaboration is genuine, and the work connects to something meaningful. The timing for this role is intentional. RF-SMART's Inventory Optimization product is newly launched and heading to full market availability in the coming months — meaning you're arriving at exactly the right moment. If you've ever wanted to be in at the beginning without the instability of a startup, this is that opportunity. The Selection Process Our interview process is designed to be conversational and give you a real feel for our team, our product, and how we work. It typically includes an initial screening, conversations with the hiring manager and team members, and an opportunity to walk us through your consultative sales approach. We move with intention — thorough but respectful of your time. Additional Information This job description reflects the core responsibilities of the role but is not exhaustive. As RF-SMART grows and evolves, so may the scope of this position. RF-SMART does not sponsor applicants for employment visa status (e.g., H-1B). RF-SMART is an Equal Employment Opportunity (EEO) employer.

Role Description Are you ready to take on a dynamic role where you can make a real impact? As a Solutions Consultant - Warehouse & ERP, you’ll be at the forefront of delivering cutting-edge warehouse management solutions using our innovative data collection software for NetSuite ERP. If you thrive in a fast-paced environment and love the challenge of optimizing warehouse operations, this role is for you! - Design & Deliver: Create tailored warehouse data collection solutions using RF-SMART for the NetSuite ERP application, focusing on areas like receiving, inventory control, picking, and light production. - Consult & Advise: Be the go-to expert for customers, guiding them on best practices in warehouse setup, receiving, and shipping. - Train & Support: Lead training sessions and provide ongoing support, ensuring customers are confident and successful post-Go Live. - Travel: Averages at 30%. - Hit Billable Targets: Manage your time effectively to meet billable targets, contributing to the success and profitability of the business. - Problem-Solve: Tackle customer issues head-on, whether through the NetSuite ERP or RF-SMART software, and find innovative solutions. - Enhance & Innovate: Communicate customer feedback and suggest enhancements to our development team, ensuring our product continually evolves. - Stay Organized: Keep all customer interactions, project tasks, and communications organized and on track in a fast-paced environment. Qualifications - A Bachelor’s degree in a supply chain-related field or equivalent experience. - Experience in warehouse operations or in-depth knowledge with ERP systems, especially NetSuite, is a plus. - You’re a clear communicator with excellent presentation skills, whether in person or through web demos. - Strategic and problem-solving mindset: You are curious to understand the full picture or problem before jumping to conclusions and are open to uncovering other opportunities for training or helping the customer beyond the problem they come to you about. - Experience with AI platforms is desirable. Benefits - Working at RF-SMART means joining a culture that values growth, collaboration, and innovation. - You'll work alongside a passionate team dedicated to making a difference—both for our customers and our employees. Requirements - Employer does not sponsor applicants for employment visa status (e.g. H-1B visa status). Company Description The above noted job description is not intended to be an exhaustive list of all duties and responsibilities that may be assigned, but rather to give a general sense of the responsibilities and expectations of the job. As the nature of business demands change so, too, may the essential functions of this specific position and/or the skills and abilities required. RF-SMART is an Equal Employment Opportunity (EEO) employer.

Role Description As a Sales Executive I at RF-SMART, you will be the engine behind one of the most exciting growth stories in enterprise supply chain software — building the relationships and pipeline that fuel our next chapter. Embedded within a regional selling team alongside a Senior Sales Executive and Solution Consultants, you'll own a defined territory of Oracle Cloud, JD Edwards, and Microsoft D365 prospects and become the person they call when they're ready to move. This is a launch pad — designed to develop the next generation of RF-SMART enterprise sellers — and the opportunity to grow into a full sales cycle role is real and within reach. What You'll Do - Pipeline Development - Own a defined prospect territory across Oracle Cloud, JD Edwards, and Microsoft D365 accounts — building relationships that pay off when the timing is right. - Execute personalized, multi-channel outreach via phone, email, LinkedIn, and events to warm prospects and generate qualified meetings that advance the pipeline. - Maintain consistent, strategic follow-up cadences over weeks and months — this is relationship selling, not spray-and-pray, and your persistence is what sets you apart. - Research accounts and surface key stakeholder insights before every meaningful touchpoint — showing up prepared builds trust and opens doors. - Qualify inbound leads and progress them into active sales cycles — converting interest into momentum that the broader team can close. - Sales Cycle Support - Partner with your Senior Sales Executive to support active opportunities — coordinating demos, preparing materials, and helping move deals forward with precision. - Contribute meaningfully on prospect and customer calls as you build your product and industry knowledge — your voice matters from day one. - Maintain CRM (NetSuite) accuracy and data integrity — because clean data means smarter decisions for the whole team. - Support RFP responses and proposal preparation — delivering polished, compelling materials that give RF-SMART a competitive edge. - Build advocates within accounts who serve as references and amplify RF-SMART's reputation in their networks. - Market Intelligence - Surface insights from prospect conversations that sharpen team strategy and inform how we position against the competition. - Build deep knowledge of the Oracle Cloud, JD Edwards, and D365 ecosystems — becoming a trusted resource for prospects navigating complex buying decisions. Qualifications - A competitive drive to win — you keep score, you want to be great, and "good enough" genuinely doesn't sit well with you. - Exceptional written and verbal communication skills — you can read a room, craft a clear message, and engage people authentically. - High follow-through and work ethic — you do what you say you'll do, without being chased. - Resilience — enterprise sales involves long cycles and a lot of "not yet." You don't take it personally; you figure out the next move. - Curiosity and a learning mindset — you want to understand how things actually work, not just what to say. - Creative problem-solving ability — when the obvious path is blocked, you find another way to reach the goal. - A collaborative instinct — you make your teammates better, and you know that winning together beats winning alone. Requirements - 1–3 years of experience in sales, business development, or a customer-facing role. - Exposure to Oracle Cloud ERP, JD Edwards, Microsoft Dynamics D365, or relevant supply chain applications. - Experience with a CRM tool (NetSuite, Salesforce, HubSpot, or similar). - A track record of doing hard things — grit and perseverance demonstrated through athletics, entrepreneurship, military service, competitive academics, or something equally telling. - A bachelor's degree in a business field, or equivalent real-world experience. Benefits - RF-SMART has been building supply chain software for over 40 years — and we've earned a 94% employee retention rate because this is genuinely a place people want to stay. - Record sales 5 of the last 7 years — $82.9M in revenue, 17% growth — our strongest year ever. - Backed by 40+ years of customer relationships and a reputation for doing business with integrity. - A culture that invests in its people — professionally and personally. - Recognized as a top workplace — because the culture here is real, not a poster on a wall. Selection Process Our thoughtful interview process is designed to be conversational and give you insight into our team and culture. It typically includes an initial screening, discussions with the hiring manager and team members, and a chance to demonstrate your sales approach and communication style. Equal Opportunity Employer RF-SMART is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment where all team members feel they belong — because that's not just a policy here, it's one of our core values.

Role Description The Warehouse implementation consultant will be responsible for the design, configuration, testing and supporting the full implementation of the RF-SMART data collection software application for the NetSuite ERP system. With a broad understanding of general warehouse operations, best practices and business processes, the consultant will lead the implementation effort directly for our customers. - Deliver detailed warehouse data collection solutions using RF-SMART for NetSuite ERP application - Areas of concentration: receiving, inventory control, picking and light production - Lead/perform all implementation tasks and assist customer with application design, setup, testing and training - Advise customers on best practices in the areas of warehouse setup, receiving and shipping - Be the main point of contact throughout the implementation - Work effectively with staff members and executives at all levels within customer organizations - Assume role of Trusted Advisor to customers and be comfortable as primary contact to provide product information and best practice solutions - Communicate suggested enhancements to development team Qualifications - Bachelor degree in supply chain related discipline is preferred or equivalent experience; other business management disciplines considered - 5+ years of warehouse operational experience with one or more companies or warehouse consulting for a software company - Working knowledge of an ERP supply chain or warehouse management software solution - Strong communication with executives and partners (executive level visibility) - Ability to translate complex topics into operation impact - Experience with NetSuite would be an advantage - Ability to anticipate risks rather than react to them - Ability to push forward when decisions stall - Comfortable in a focused, high-ownership delivery model - Ability to quickly establish themselves as a trusted advisor - Good written and verbal communication skills - Excellent presentation skills - Willingness to travel more than 30% (current expected amount for each consultant) - Self-motivated with ability to work on multiple projects independently Requirements - Employer does not sponsor applicants for employment visa status (e.g., H-1B visa status)

Customer Success Consultant; RF-SMART for NetSuite US East, US West, or Distributed-US We exist to transform our customers and change lives Who We’re Looking For Are you ready to take on a dynamic role where you can make a real impact? As a Business Analyst/Warehouse Consultant at RF-SMART, you’ll be at the forefront of delivering cutting-edge warehouse management solutions using our innovative data collection software for NetSuite ERP. If you thrive in a fast-paced environment and love the challenge of optimizing warehouse operations, this role is for you! What You’ll Do: - Design & Deliver: Create tailored warehouse data collection solutions using RF-SMART for the NetSuite ERP application, focusing on areas like receiving, inventory control, picking, and light production. - Consult & Advise: Be the go-to expert for customers, guiding them on best practices in warehouse setup, receiving, and shipping. - Train & Support: Lead training sessions and provide ongoing support, ensuring customers are confident and successful post-Go Live. Travel averages at 30% - Hit Billable Targets: Manage your time effectively to meet billable targets, contributing to the success and profitability of the business. - Problem-Solve: Tackle customer issues head-on, whether through the NetSuite ERP or RF-SMART software, and find innovative solutions. - Enhance & Innovate: Communicate customer feedback and suggest enhancements to our development team, ensuring our product continually evolves. - Stay Organized: Keep all customer interactions, project tasks, and communications organized and on track in a fast-paced environment. What You Bring: - A Bachelor’s degree in a supply chain-related field or equivalent experience. - Experience in warehouse operations and familiarity with ERP systems, especially NetSuite, is a plus. - You’re a clear communicator with excellent presentation skills, whether in person or through web demos. - Strategic and problem solving mindset: You are curious to understand the full picture or problem before jumping to conclusions and are open to uncovering other opportunities for training or helping the customer beyond the problem they come to you about. - Experience with AI platforms is desirable. Why You’ll Love It Here: Working at RF-SMART means joining a culture that values growth, collaboration, and innovation. As a Business Analyst/Warehouse Consultant; RF-SMART for NetSuite, you'll work alongside a passionate team dedicated to making a difference—both for our customers and our employees. Employer does not sponsor applicants for employment visa status (e.g. H-1B visa status). General Information: The above noted job description is not intended to be an exhaustive list of all duties and responsibilities that may be assigned, but rather to give a general sense of the responsibilities and expectations of the job. As the nature of business demands change so, too, may the essential functions of this specific position and/or the skills and abilities required. RF-SMART is an Equal Employment Opportunity (EEO) employer. A Word From Our CEO - Watch Now

Senior Technical Implementation Consultant - Demand Planning Location: Jacksonville, FL, Highlands Ranch, CO or Remote We exist to transform our customers and change lives Headquartered in Jacksonville, FL, RF-SMART® is a global software company focused on delivering world-class mobile supply chain management (SCM) applications for inventory management, manufacturing, shipping, and related supply chain arenas across industries.  If you are energized by transforming customers and changing lives by bringing software features to market that solve business problems, then RF-SMART may be right for you.  Who We're Looking For:  The Senior Technical Implementation Consultant will be responsible for the design, configuration, testing, and supporting the full implementation of the RF-SMART Demand Planning product. With a strong understanding of demand planning and supply chain operations, best practices and business processes, the Implementation Consultant will lead the implementation effort directly for our customers within the given and committed deadline. For the Senior Technical Implementation Consultant to be successful, they will need to have strong Project Management skills, proficiency in common PM frameworks, and a strong sense of industry best practices. The Implementation Consultant needs to be comfortable working on multiple projects at any given time with the ability to handle implementation timelines and commitments. The Implementation Consultant will play a key role in scaling our delivery model, optimizing implementation processes, and establishing best practices as we grow this solution across our customer base. What You'll Do:  Customer Consultancy - When engaging with Customers, quickly understands if there are any business issues and data challenges. - Assume the role of Trusted Advisor to customers and provide product information and best practice solutions in the areas of demand planning, inventory optimization, and item policies among others. - Review and edit requirements, specifications, business processes, and recommendations related to proposed solutions. - Based on prior experience and feedback from customers, communicate suggested product enhancements to the development team.  Product Implementation - You will act as the main point of contact throughout the implementation process; you will lead and perform all implementation tasks and assist customers with application design, setup, testing, implementation and user training.  - Deliver detailed implementation requirements and delivery plan to both internal resources as well as customers of the RF-SMART for Demand Planning application. - Develop functional and system design specifications for client product implementations and if system issues arise, assist Development and Support Teams in troubleshooting them. - Manage and participate in the following project activities: define functional and technical specifications; unit and integration testing during a project; Go-Live planning and Post-Go-Live Support activities. Stakeholder & Customer Engagement - Work effectively with team members and executives at all levels within customer organizations, ensuring a smooth and successful implementation. - Support Sales staff to position solutions to customer prospects. Provide project estimates to support the sales cycle. - Provide customer insights that can be built to strengthen the Demand Planning product offering.  What You Bring:  Communication & Ability to Influence - Self-motivated and can work on multiple projects independently. - Strong written and verbal communication and presentation skills are important. - Desire and drive to leave a lasting mark on the team, product roadmap and make meaningful contributions to the growth of the Demand Planning product line. - Experience indirectly leading a team or have a desire to grow into a leadership role. Domain Experience - Experience with inventory optimization, demand planning, forecasting, purchase order creation, distribution and manufacturing, ABC/XYZ, cycle stock or reorder points, among others relevant to the industry. - 5+ years of demand planning, inventory optimization and/or supply chain experience with one or more companies or customers/clients. - Project Management experience with ERP implementations preferred and experience with project management applications like MS Project, SmartSheet is an advantage. Education & Qualifications - Bachelor’s degree in a Supply Chain related discipline is preferred; other business management disciplines considered.  - Working knowledge of ERP supply chain software solutions and experience with NetSuite is an advantage.  - Proficiency in SQL and ability to pull data from various sources. - When needed, flexibility to work different time zones to accommodate business and customer needs. - Able to travel up to 30% to customer and company locations. If you're ready to take on a key role in a growing company, we’d love to hear from you. Apply now to join our team! Why You’ll Love It Here: Working at RF-SMART means joining a culture that values growth, collaboration, and innovation. As a Senior Product Director, you'll work alongside a passionate team dedicated to making a difference—both for our customers and our employees. Employer does not sponsor applicants for employment visa status (e.g. H-1B visa status). General Information: The above noted job description is not intended to be an exhaustive list of all duties and responsibilities that may be assigned, but rather to give a general sense of the responsibilities and expectations of the job. As the nature of business demands change so, too, may the essential functions of this specific position and/or the skills and abilities required. RF-SMART is an Equal Employment Opportunity (EEO) employer. A Word From Our CEO - Watch Now

Senior Technical Implementation Consultant - Demand Planning Location: Jacksonville, FL, Highlands Ranch, CO or Remote We exist to transform our customers and change lives Headquartered in Jacksonville, FL, RF-SMART® is a global software company focused on delivering world-class mobile supply chain management (SCM) applications for inventory management, manufacturing, shipping, and related supply chain arenas across industries.  If you are energized by transforming customers and changing lives by bringing software features to market that solve business problems, then RF-SMART may be right for you.  Who We're Looking For:  The Senior Technical Implementation Consultant will be responsible for the design, configuration, testing, and supporting the full implementation of the RF-SMART Demand Planning product. With a strong understanding of demand planning and supply chain operations, best practices and business processes, the Implementation Consultant will lead the implementation effort directly for our customers within the given and committed deadline. For the Senior Technical Implementation Consultant to be successful, they will need to have strong Project Management skills, proficiency in common PM frameworks, and a strong sense of industry best practices. The Implementation Consultant needs to be comfortable working on multiple projects at any given time with the ability to handle implementation timelines and commitments. The Implementation Consultant will play a key role in scaling our delivery model, optimizing implementation processes, and establishing best practices as we grow this solution across our customer base. What You'll Do:  Customer Consultancy - When engaging with Customers, quickly understands if there are any business issues and data challenges. - Assume the role of Trusted Advisor to customers and provide product information and best practice solutions in the areas of demand planning, inventory optimization, and item policies among others. - Review and edit requirements, specifications, business processes, and recommendations related to proposed solutions. - Based on prior experience and feedback from customers, communicate suggested product enhancements to the development team.  Product Implementation - You will act as the main point of contact throughout the implementation process; you will lead and perform all implementation tasks and assist customers with application design, setup, testing, implementation and user training.  - Deliver detailed implementation requirements and delivery plan to both internal resources as well as customers of the RF-SMART for Demand Planning application. - Develop functional and system design specifications for client product implementations and if system issues arise, assist Development and Support Teams in troubleshooting them. - Manage and participate in the following project activities: define functional and technical specifications; unit and integration testing during a project; Go-Live planning and Post-Go-Live Support activities. Stakeholder & Customer Engagement - Work effectively with team members and executives at all levels within customer organizations, ensuring a smooth and successful implementation. - Support Sales staff to position solutions to customer prospects. Provide project estimates to support the sales cycle. - Provide customer insights that can be built to strengthen the Demand Planning product offering.  What You Bring:  Communication & Ability to Influence - Self-motivated and can work on multiple projects independently. - Strong written and verbal communication and presentation skills are important. - Desire and drive to leave a lasting mark on the team, product roadmap and make meaningful contributions to the growth of the Demand Planning product line. - Experience indirectly leading a team or have a desire to grow into a leadership role. Domain Experience - Experience with inventory optimization, demand planning, forecasting, purchase order creation, distribution and manufacturing, ABC/XYZ, cycle stock or reorder points, among others relevant to the industry. - 5+ years of demand planning, inventory optimization and/or supply chain experience with one or more companies or customers/clients. - Project Management experience with ERP implementations preferred and experience with project management applications like MS Project, SmartSheet is an advantage. Education & Qualifications - Bachelor’s degree in a Supply Chain related discipline is preferred; other business management disciplines considered.  - Working knowledge of ERP supply chain software solutions and experience with NetSuite is an advantage.  - Proficiency in SQL and ability to pull data from various sources. - When needed, flexibility to work different time zones to accommodate business and customer needs. - Able to travel up to 30% to customer and company locations. If you're ready to take on a key role in a growing company, we’d love to hear from you. Apply now to join our team! Why You’ll Love It Here: Working at RF-SMART means joining a culture that values growth, collaboration, and innovation. As a Senior Product Director, you'll work alongside a passionate team dedicated to making a difference—both for our customers and our employees. Employer does not sponsor applicants for employment visa status (e.g. H-1B visa status). General Information: The above noted job description is not intended to be an exhaustive list of all duties and responsibilities that may be assigned, but rather to give a general sense of the responsibilities and expectations of the job. As the nature of business demands change so, too, may the essential functions of this specific position and/or the skills and abilities required. RF-SMART is an Equal Employment Opportunity (EEO) employer. A Word From Our CEO - Watch Now