• Evolve and execute DO’s global benefits strategy to provide market-competitive offerings • Perform regular utilization and cost analyses to proactively manage healthcare spend • Partner with international brokers and vendors to negotiate competitive renewals • Optimize global leave of absence and accommodation management • Lead global open enrollment strategies and communication campaigns • Collaborate with Legal, Payroll, and Finance teams to maintain compliance with international labor laws

• Lead the secured lending asset quality and loan salability function across home equity line of credit, auto direct, and auto indirect dealer channels, setting the review methodology, operating cadence, reporting standards, and escalation routines for a small team of asset quality analysts. • Monitor portfolio-level salability risk across secured lending channels — tracking eligibility adherence trends, defect patterns, collateral documentation quality, and exception concentrations; escalate repurchase and put-back risk to Capital Markets and bank partners before they affect loan sale execution or partner commitments. • Monitor asset quality and portfolio performance indicators tied to salability, including early payment defaults, delinquency, loss severity, prepayment, non-performing loan trends, exception patterns, and threshold breaches. • Evaluate origination and channel quality across secured lending programs, including collateral documentation completeness, lien perfection, override trends, pricing consistency, dealer or partner performance, concentration risk, and potential fair lending exposure. • Own first-line model implementation and performance oversight for secured lending models, including production model monitoring, threshold tracking, version control, use-case boundaries, model inventory updates, change impact assessment, and escalation of performance degradation or out-of-bounds behavior. • Translate loan review findings, portfolio trends, and model performance signals into action by identifying root causes, defining remediation plans, tracking issue closure, and escalating risks before they affect loan sale execution, partner commitments, or regulatory readiness.

Alabang (96050), Philippines, Muntinlupa City, National Capital Region (Manila) Manager, Data Analysis Summary: - This role will help shape data-driven solutions while leading and developing a team of analysts. The role will lead the development of advanced analytics, automation, and real-time reporting to improve risk insights and operational efficiency. This role is responsible for ensuring robust data management and governance, establishing strong process governance and setting standards for team-delivered scripts and data solutions. The role will present data-driven insights to senior leadership, directly influencing decision-making and cultivating a proactive risk management culture. Through innovative technology and data practices, this role will play a pivotal role in optimizing risk strategies, strengthening governance, and mentoring a high-performing team. General Responsibilities: - Drive current and future strategy by leveraging your analytical skills - Assist with building and using models to test and validate data - Work with vast amounts of data in new and evolving environments - Develop and implement strategic tests of processes, initiatives and products - Improve operational, data and reporting efficiencies and effectiveness - Lead a team of talented junior analysts on an exciting professional journey while mentoring them and elevating their careers - Work with top talent in a fast paced, entrepreneurial environment where analytics and good data are a top priority - Be a part of growing and developing our bran d Basic Qualifications: - Educational Background: Bachelor's Degree in quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science or a related quantitative field) - Professional Experience: - At least 6 years of experience in data analytics - At least 4 years of programming experience - At least 2 years of experience managing people or leading & managing multiple large projects - At least 2 years of experience delivering Data Governance and Data Quality Management concepts and practices within the financial services industry or a comparable field - Skills Required: - Possessing strong problem solving and conceptual thinking abilities - Excellent communication skills , interpersonal and leadership skills are also important. - Amenable to working in a Hybrid setting (Alabang, Muntinlupa) - Amenable to working a Mid Shift schedule Preferred Qualifications: - Master's Degree in a Science, Technology, Engineering, Mathematics discipline - At least 7 years of professional data analysis work experience - At least 4 years of experience with Python, R, Spark or SQL - At least 1 year of experience in people management - At least 1 years of project management experience - At least 1 year of experience in Tableau - Proficient utilizing and developing within AWS service No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

• Leads, manages, and supports a team of service technicians. • Responsible for the timely, cost-effective, and quality delivery of product service to Ricoh product end users. • Ensures a high level of external customer satisfaction and achievement of service goals and objectives. • Provides daily direction and support to team of technicians to ensure delivery of timely, cost-effective, and quality product service to end user customers. • Enables and maintains a positive and productive work environment. • Spends minimum of 75% of time in Field reviewing technician's work habits/customer interactions. • Provides leadership and guidance to improve technician's territory management skills, overall technical skills, and customer relations' skills through scheduling of appropriate training. • Organizes resources (headcount) and work assignments to gain maximum efficiency and job enrichment i.e., work teams, territories, special assignments. • Provides timely response to customer inquiries and complaints and ensures compliance with agreed upon customer requirements. • Works with assigned accounts reporting overall performance, promoting Ricoh solutions and can clearly articulate the Ricoh Value proposition. • Inspires and motivates team members to deliver excellent customer service through the ON-Track performance management program. • Prepares and delivers timely and accurate performance appraisals for all direct reports. • Maintains positive and productive relationships with other functional groups. • Provides counsel, direction, and opportunities to employees to assist in improving their performance on current job and preparation for future responsibilities. • Ensures maximum service profitability through monitoring and management of parts consumption and departmental expense. • Provides proper direction to support team/District achievement of service goals and objectives including all productivity KPI's. • With approval, recruits, interviews, and hires new Technology Service Technicians. • Performs other duties as assigned.