• Coordinating communication between the Client and internal teams • Acting as the Client’s representative within the Casino Platform • Assisting the Client with technical requests/issues via the helpdesk • Performing initial troubleshooting, debugging, and issue iteration • Escalating unsolved cases to related teams • Prioritising and managing the Client's requests and issues • Consulting the Client on their use of our product • Acting as a stakeholder for client-relevant product requests • Iterating on the client's ideas and problems to tailor our product to their needs • Proactive monitoring of the Client's system and its metrics, both technical and business-related

About Boomi and What Makes Us Special Are you ready to work at a fast-growing company where you can make a difference? Boomi, the data activation company for AI, powers the agentic enterprise by bringing data to life across the business. The award-winning Boomi Enterprise Platform is the active data foundation that delivers essential agentic infrastructure enabling organizations to drive agentic transformation and harness the power of AI with secure, scalable connectivity. Trusted by over 30,000 customers and supported by a network of 800+ partners, Boomi helps organisations of all sizes achieve agility, efficiency, and innovation at scale. At Boomi, you’ll work with world-class people and industry-leading technology. We hire trailblazers with an entrepreneurial spirit who can solve challenging problems, make a real impact, and want to be part of building something big. If this sounds like a good fit for you, check out boomi.com or visit our Boomi Careers page to learn more. #Li-VC1What You'll Do - Direct people management for AI Development engineers in India. Run weekly 1:1s, quarterly performance reviews, career development conversations, and hiring backfills. - Own delivery of the ai agent program from the India side: your team builds the agent applications that consume the data substrate the data team produces. - Partner with the Director of AI on roadmap, scope, and prioritization. Translate enterprise-agent product priorities into engineering sprints for the India team. - Establish delivery rhythms that work across US and India time zones: async-first communication, overlap windows, recorded standups, written design docs. - Partner with the Director of AI on technical execution: ensure your team has the data interfaces, design docs, and architectural support they need. - Own India-specific operations: local hiring, performance management, retention, compensation calibration. - Coach the team on modern programming practices: AI-assisted coding, rapid prototyping. - Build relationships with adjacent Boomi India teams to unblock the AI Development team where needed. The Experience You Bring - 6+ years managing software or AI / ML engineers in India; prior experience managing 4 or more direct reports. - Has shipped at least one production AI / ML application — ideally an agent, RAG application, or LLM-powered product — earlier in career as a Senior IC. - Comfortable at design-review level with LLM applications, agent frameworks, RAG patterns, and AI evaluation methods. - Track record working with US-based engineering leaders in an async-first model. - Strong written communication; able to translate strategic direction into engineering delivery. - Located in or able to relocate to Bangalore (Bengaluru). Bonus Points If You Have - Experience at Boomi or a comparable enterprise SaaS or integration platform company. - Has scaled a small AI engineering team and recruited AI talent in the India market. - Hands-on familiarity with LLM provider APIs (Bedrock, OpenAI, Anthropic), agent frameworks (LangGraph, LlamaIndex, Bedrock Agents), and observability tools (LangSmith, Arize). - Has worked under a US-based Director or VP previously. Here's our story; now tell us yoursBoomi helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We're proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress. What's most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life -- while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more. We started with computers, but we didn't stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what's next in technology, starting today. You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here. Be Bold. Be You. Be Boomi. We take pride in our culture and core values and are committed to being a place where everyone can be their true, authentic self. Our team members are our most valuable resources, and we look for and encourage diversity in backgrounds, thoughts, life experiences, knowledge, and capabilities. All employment decisions are based on business needs, job requirements, and individual qualifications. Boomi strives to create an inclusive and accessible environment for candidates and employees. If you need accommodation during the application or interview process, please submit a request to talent@boomi.com. This inbox is strictly for accommodations, please do not send resumes or general inquiries.

Title: Publishing Lead - D&D Location: Renton, Washington, United States Job Description: We take play seriously. We’re looking for curious adventurers ready to find their party, fueled by imagination and drive to build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime. This role sits at the intersection of creative direction, franchise strategy, and program management, ensuring that externally produced content meets the creative, brand, and standards of Dungeons and Dragons while benefiting from the unique strengths of our partners. You’ll be the primary creative owner and day-to-day point of contact partners. You’ll also help build and run our 2P/3P publishing pipeline: translating Product Architect briefs into clear partner direction, driving schedules and gates, and ensuring we deliver on time, on budget, and at D&D quality. This will by a hybrid role requiring three days a week in our Renton, WA office. Key Responsibilities External Creative Leadership - Serve as the creative lead for externally developed D&D content, including adventures, campaign materials, guides, and artwork. - Establish and communicate clear creative vision, pillars, tone, and quality standards for partners. - Review and approve creative deliverables to ensure alignment with D&D lore, brand values, and player expectations. - Participate in RFPs, pitches, and evaluations, providing creative and strategic assessments of partner capabilities. Cross-Functional Collaboration - Act as a creative liaison between external partners and internal Wizards teams including Product Architects, Design, Art, Narrative, Franchise, Production. - Gather, synthesize, and represent internal feedback, translating it into clear actions for partners. - Ensure external work integrates cleanly with internal roadmaps, initiatives, and franchise priorities. Partner + Program Management (2P/3P Pipeline Ownership) - Lead end-to-end execution for multiple external projects, from Product Architect brief and partner onboarding through final delivery. - Define scopes, milestones, review processes, and approval checkpoints. - Own planning, forecasting, and management of external content development budgets in partnership with Production and Franchise leadership. - Hold accountability for quality and timeliness of partner deliverables; surface clear go/no-go recommendations at key gates. - Identify risks, gaps, or quality issues early and proactively course-correct with partners. Strategic Contribution - Contribute to broader franchise discussions about content strategy, audience needs, and creative evolution. - Find opportunities where external development can expand capacity, explore new formats, or reach new audiences without compromising quality. Required Qualifications - Significant experience in creative leadership within games, publishing, entertainment, or transmedia storytelling. - Proven success working with external partners or vendors on premium creative content. - Strong understanding of narrative, worldbuilding, and visual storytelling principles. - Demonstrated ability to give clear, constructive creative feedback. - Experience collaborating cross-functionally with design, art, narrative, brand, and production teams. Preferred Qualifications - Deep familiarity with Dungeons & Dragons, tabletop RPGs, or adjacent fantasy IPs. - Experience with franchise or licensed properties. - Experience managing creative budgets and making cost/quality tradeoffs for externally developed content. #Wizards The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long-term incentives as part of their overall compensation package. Pay Range $150,500 - $235,200 USD Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include: - Health & Wellness - Time Off to Recharge - Financial Well-being - Life & Family Support - Volunteer and Community Initiatives - Learning & Development - Exclusive Perks

Title: Finance Manager - Bilingual Mandarin Required Location: California, United States Job Description: Description About CWILL RemoteFull timeFIN California, United States OverviewApplication Description About CWILL CWILL (pronounced "quill") is a post-purchase and retention suite built for Shopify brands. Reduce support tickets, recover lost revenue from returns, and turn one-time buyers into loyal fans — with tools purpose-built for every touchpoint that follows the sale. Our website: The Role CWILL is hiring a hands-on Finance Manager to own day-to-day finance operations for our US entity while building scalable finance processes for the next stage of growth. This role is ideal for someone who can operate independently in an early-stage environment, maintain rigorous US GAAP standards, and translate business needs between US local operations and the finance team in other regions. You will manage full-cycle accounting, AP/AR, expense processes, tax and CPA coordination, payroll support, reporting, cash forecasting, internal controls, and finance support for sales and operations. The role requires both strong execution and the judgment to design practical processes as the US business scales. What You Will Own Daily Accounting and Finance Operations · Own daily bank account and corporate credit card reconciliations; perform full-cycle bookkeeping for the US entity and support monthly and quarterly close. · Prepare financial statements and management reports as needed, including P&L, balance sheet, cash flow, and variance analysis. · Build and improve employee expense reimbursement processes; review receipts and supporting documentation, ensure compliance, and maintain organized digital records. · Manage accounts payable and accounts receivable, including vendor invoice review, local payment coordination, customer billing support, and collections follow-up as appropriate. · Calculate and review sales commissions based on approved incentive plans; participate in incentive-plan improvement discussions and provide channel ROI analysis with actionable recommendations. Tax, Compliance, Payroll, and External Partners · Act as the internal finance point of contact for external US CPA/tax advisors; organize clean financial data and support federal, state, local, income tax, and sales tax filings. · Monitor relevant US federal, state, and local finance/tax compliance requirements and flag risks or optimization opportunities to leadership. · Support transfer-pricing review and related cross-border finance documentation in coordination with other regions' finance team and external advisors. · Partner with HR to review and support US payroll and benefits administration through systems such as Deel, Gusto, or similar platforms, including payroll data review and tax withholding coordination. Finance Process, Internal Controls, and Documentation · Design and implement practical finance controls for CWILL’s stage, including purchase approval workflows, payment authority matrices, reimbursement policies, and documentation standards. · Maintain fixed asset records for the US office and ensure finance records, contracts, invoices, receipts, and key legal documents are properly archived digitally and, where needed, physically. · Identify opportunities to automate, standardize, or simplify finance operations using modern tools such as QuickBooks Online, Xero, Ramp, Brex, Excel, and related systems. US-China Collaboration, Budgeting, Cash Flow, and Financing Readiness · Lead monthly and quarterly close for the US entity and establish a clear US-China accounting adjustment mechanism for differences between US GAAP and China reporting needs. · Partner with the CEO on annual and rolling budgets; build weekly and monthly cash-flow forecasting models to support local operating decisions and overseas fund safety. · Manage the US banking relationship and support the full lifecycle of overseas funds management, including liquidity planning and conservative, low-risk cash-yield strategies where appropriate. · Prepare finance materials for future US financing activities, including investor diligence, third-party audit support, and clear explanations of US finance, tax, and compliance matters. Requirements What We Are Looking For · Bachelor’s degree or higher in Accounting, Finance, or a related field; US CPA or CPA Candidate status is strongly preferred. · 4+ years of hands-on US accounting/finance experience, including full-cycle accounting, close support, AP/AR, reconciliations, tax coordination, and reporting. · Experience in SaaS, Shopify ecosystem, cross-border e-commerce, technology, or startup environments is preferred. · Strong knowledge of US GAAP and practical familiarity with US tax and compliance workflows; ability to work effectively with external CPA/tax advisors. · Comfort with SaaS revenue and operating metrics such as ARR, MRR, churn, deferred revenue, subscription billing, and investor/auditor expectations. · Experience reconciling high-volume, multi-source online payment activity such as Stripe, PayPal, Shopify payouts, or similar merchant/payment systems is a strong plus. · Proficiency with QuickBooks Online or Xero; familiarity with modern finance and operations tools such as Ramp, Brex, Deel, Gusto, or similar platforms. · Advanced Excel/Google Sheets skills, including lookups, pivot tables, data cleaning, and financial analysis. · Native or professional-level English for working with US employees, banks, CPA/tax advisors, auditors, and investors; strong Mandarin Chinese ability for collaboration with China-based teams. · High integrity, discretion, accuracy, and ownership; able to manage confidential financial information responsibly. · Hands-on, low-ego operating style; comfortable working without a large finance team and independently handling detailed execution while building scalable processes. How to Stand Out · You have helped a US entity build finance operations from an early stage and can show examples of practical controls or reporting processes you created. · You have worked in a Chinese cross-border company, founder-led environment, Shopify/DTC/e-commerce ecosystem, or SaaS business. · You can explain complex US accounting, tax, or compliance topics clearly to both US business leaders and China-based finance stakeholders. · You bring a strong sense of business partnership, not only accounting execution: you can support contracts, commissions, ROI analysis, cash planning, and financing readiness. Work Location and Relocation This position is based in california, remote first, may turn into hybrid when office is ready. Benefits Starting Pay: 90 - 130k depends on experiences, open to negotiation 401(k) PTO Paid Holidays Insurance