Role Description As Manager, Cloud Platform, you will lead both our platform engineering and cloud operations functions. Your mandate is to build the systems — agents, golden paths, automation frameworks, and security guardrails — that allow product and engineering teams to interact with the cloud platform entirely through AI-driven interfaces, without ever needing to file a ticket or wait for a human handoff. Security is a first-class concern for this role. You will own the security posture of the platform layer — ensuring identity, access, and compliance controls are enforced automatically through code and agents, not manual review. What You’ll Do - Build the Agentic-First Platform - Design and lead the build-out of an agentic platform operating model. - Replace manual ticketing workflows with agent-driven request handling. - Build agent workflows that guide product teams through infrastructure onboarding, access requests, environment bootstrapping, and compliance checks. - Establish GitHub as the operational backbone. - Instrument agents with awareness of platform standards, security guardrails, and organizational context. - Define and communicate the agentic roadmap to senior leadership, engineering teams, and product stakeholders. - Own Platform Security & Compliance - Own the security posture of the cloud platform layer. - Implement and maintain security guardrails at the organization and pipeline levels. - Lead IAM governance. - Partner with the Security team to ensure platform capabilities align with organizational security standards. - Build security into the self-service golden paths. - Treat security findings as engineering problems. - Own the Self-Service Platform & Golden Paths - Design opinionated “golden path” frameworks using Terraform, Terragrunt, and GitHub Actions. - Build and maintain a centralized module marketplace and IaC library. - Ensure all self-service capabilities are agent-accessible. - Establish clear support boundaries. - Lead Cloud Operations - Ensure operational coverage across the multi-cloud estate. - Lead incident management with a focus on durable remediation. - Drive down request volume through agentic self-service. - Coordinate with the SRE and observability teams. - Drive Engineering Excellence - Build and maintain CI/CD pipelines and Infrastructure-as-Code. - Contribute to the golden image factory initiative. - Champion a “security as code” mindset across the team. - Lead, Coach & Develop Your Team - Manage a blended team of platform engineers and cloud operations engineers. - Hire for engineers who are energized by building AI-driven, security-first systems. - Foster a learning culture. - Help shape and evolve team ceremonies and ways of working. - Collaborate Across the Organization - Partner with Product, Engineering, Security, and Architecture teams. - Serve as the internal champion for agentic workflows. - Report on platform adoption, agent utilization, security posture, and toil-reduction progress. Qualifications - 5+ years of progressive experience in cloud platform engineering or cloud operations. - At least 2 years in a people management or technical leadership role. - Genuine belief in agentic-first, security-first workflows. - Experience leading teams through transformation. - Strong communication skills. - Comfortable operating in ambiguity. - Hands-on experience across at least two of GCP, AWS, and Azure. - Deep expertise in Infrastructure-as-Code (Terraform, Terragrunt). - Experience building or working with AI agents and agentic workflows. - Strong understanding of cloud security fundamentals. - Experience implementing policy-as-code and automated compliance enforcement. - Proficiency in at least one scripting/programming language (Python, Go, Bash). - Experience building developer-facing self-service platforms. - Proven track record of reducing operational toil through automation. - Experience managing incident response at scale. - Familiarity with request and workflow management practices. - Understanding of security and compliance requirements in regulated healthcare environments. Education & Certifications - Bachelor’s degree in Computer Science, Engineering, or a related technical field. - Cloud Certifications (Required — at least one): AWS Solutions Architect, GCP Professional Cloud DevOps Engineer, or Azure Administrator Associate. - Cloud Certifications (Preferred — additional): GCP Professional Cloud Architect, AWS DevOps Engineer Professional, Azure DevOps Engineer Expert. - DevOps / Platform: CKA (Certified Kubernetes Administrator) or equivalent practitioner-level credential is a strong asset. Nice-to-haves - Experience designing or operating agentic systems in a production engineering context. - Familiarity with GitHub Copilot, Claude, or similar AI coding/operations tools. - Experience with cloud security posture management (CSPM) tooling. - Experience supporting large-scale infrastructure modernization or cloud adoption programs. - Experience with identity federation and SSO administration across multi-cloud environments. - Background in regulated healthcare IT. - Experience with FinOps principles and cloud cost attribution. - Familiarity with enterprise collaboration and development tooling. - Advanced knowledge of English is required.