Role Description The Client Account Lead (CAL) will be responsible for overseeing strategic federal engagements across a portfolio of contracts. They will serve as the single point of accountability for client success, performance delivery, and account growth. This individual will leverage their extensive federal consulting experience to build deep trust with the Special Operations Command (SOCOM) major contractor client and scale relationships, delivery, and outcomes across complex, compliance-driven environments. - Develops and executes account-level strategies aligned with agency missions and C5MI Insight’s growth goals. - Drives innovation, footprint expansion, and multi-year client retention across SOCOM federal accounts. - Identifies new business opportunities and shapes teaming, capture, and recompete strategy. - Acts as the face of the service to the client, owning and growing relationships across the account. - Builds trust through regular communication, planning, and performance transparency. - Serves as a strategic advisor, translating client needs into tailored solutions and delivery plans. - Leads and mentors delivery teams and support functions across multi-state engagements. - Fosters a culture of collaboration, inclusion, high performance, and continuous improvement. - Provides guidance and structure to help team members achieve professional and client outcomes. - Oversees revenue for the account, ensuring profitable delivery and strategic expansion. - Manages budgets, forecasts, and financial performance across engagements. - Owns the sales pipeline at the account level, partnering with BD/Capture and GOVCON Directors to track opportunities and shape proposals. - Oversees demand capacity planning, scope control, and delivery cadence. - Ensures compliance with federal regulations, company policies, and ethical standards. - Drives operational efficiency and continuous improvement across the account. - Represents C5MI as a thought leader in federal forums and industry events. - Grows deep understanding of SOCOM’s mission and goals of the Component Commander’s mission. - Contributes to the development of innovative methodologies and client-facing solutions. - Offers the company’s latest point of view and strategic insights to clients and stakeholders. - Identifies and mitigates risks across client engagements, delivery, and compliance. - Ensures contractual obligations are met and governance structures are in place. - Leads client transactions, onboarding, and strategic interventions during scope or leadership shifts. - Adheres to all certified processes as part of our commitment to maintaining the highest standards of quality and information security. - Performs other related tasks as assigned by direct supervisor. Qualifications - Bachelor’s degree in Business Administration or a related field with 8-12 years of experience in federal consulting, strategic account management, or delivery leadership; or no degree with 18-22 years of stated relevant experience. - Proven success managing portfolios exceeding $25M in annual revenue. - Experience with SAP ERP implementations or modernization programs within federal agencies. - Exceptional leadership and stakeholder management skills. - Ability to obtain a Secret level clearance. - Deep understanding of client lifecycle, satisfaction metrics, and retention strategies. - Ability to coach and scale client-facing teams across multi-state engagements. - Ability to anticipate client needs, customize solutions, and maintain high satisfaction levels. - Ability to navigate complex challenges, resolve issues swiftly, and adjust strategies in dynamic environments. - Strong analytical and problem-solving skills with the ability to think creatively and strategically. - Exceptional communication, negotiation, and presentation skills with the ability to build relationships with key stakeholders at all levels of the organization. - Strong leadership and decision-making skills with the ability to lead through ambiguity and uncertainty. - Must be proactive and self-motivated with a strong sense of ownership and accountability. - Must be able to obtain and maintain an active government clearance (requires U.S. citizenship). Nice to Have - MBA or advanced degree in Business Administration, IT, or a related field. - Experience presenting to C-suite or agency executive leadership. - Background in change management at the organizational level. - Track record with IDIQ vehicles (e.g., OASIS, Alliant, CIO-SP3). - Experience leading capture efforts and writing winning proposals on contracts $25M+ - Relevant certification, such as PMP or PgMP, FAC-C, SAP certification relevant to federal environments, or ITIL or similar service management certification. - Knowledge of CMMi, ISO, or other federal delivery/quality frameworks. Compensation In accordance with pay transparency law, the expected salary range for this position is $167,144.00 – $208,929.00 annually. The actual compensation offered will be determined based on factors such as the candidate’s experience, qualifications, skills, and location. We are committed to fair and equitable compensation practices. Application Deadline We anticipate this job posting will be posted until 09/01/2026. Benefits - C5MI offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage. - 401(k) plan. - Bonus opportunities. - Paid holidays. - Paid time off. How to Apply To apply for this position, use the application link provided in this job posting and complete the application and submit a resume. If the position requires a specific certification, please be sure to upload a copy of your certification when you apply. If you would like to be considered for employment opportunities with C5MI and have accommodation needs such as for a disability or religious observance, please call us toll free at 1 (904) 431-7922 or send us an email. C5MI is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, pregnancy-related conditions, and lactation), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.

Role Description 360Dialog is the leading WhatsApp platform for Independent Software Providers. We are hosting the WhatsApp channels for more than 800 software solutions and 45000+ B2B clients. Our mission is to enable businesses to adapt messaging channels and drive revenue through them. We are looking for like-minded people to join our organization and contribute their ideas, skills, and expertise in exchange for good pay. Mindset & Culture - Talented Junior: - Solid professional knowledge at the theoretical level - Open mind to listen and learn (from Seniors and other sources) - Robust confidence level but far away from being arrogant - Taking responsibility for every task you do - Working every day to reach the skill level of a senior ASAP - Seek and recognize opportunities for self-growth and team-growth - Experienced Senior: - Real domain expert down to the roots - Open-minded to listen and learn, but also to give back knowledge - Taking responsibility for the entire product/projects/initiatives - Able to create a strategy or parts of it - Scalable mindset and knowledge of how to design/build scalable solutions/processes - Awareness about the difference between knowledge/skills and real experience Responsibilities - Act as a trusted strategic advisor, helping enterprise clients and agencies transform WhatsApp into a measurable growth and performance channel. - Diagnose client challenges by analyzing business goals, customer journeys, and performance data to identify root causes and growth opportunities. - Develop data-driven growth strategies tailored to different industries, use cases, and customer lifecycle stages. - Lead Executive Business Reviews, workshops, and strategic consulting sessions. - Translate complex client requirements into actionable recommendations. - Build long-term executive relationships based on trust and measurable business impact. - Drive commercial growth by identifying new opportunities and expanding existing programs. - Continuously educate clients on industry trends, best practices, and new product capabilities. Budget - The budget range for this role in Junior position is 1.500,00 EUR/Month – 3.000,00 EUR/Month. - The budget range for this role in a Senior position is 3.500,00 EUR/Month – 6.000,00 EUR/Month. Background Check Notice By submitting your application, you acknowledge and agree that 360Dialog may conduct a background check as part of the recruitment and selection process.

Role Description We are looking for a passionate and customer-focused Key Account Manager to support AbbVie’s gastroenterology portfolio in the field. In this role, you will build strong partnerships with healthcare professionals, drive account growth, and help improve patient outcomes through meaningful scientific and commercial engagement. - Own and deliver territory and account plans to achieve agreed goals and KPIs. - Identify, prioritize, and develop key customer relationships in line with product strategy. - Use CRM tools to manage call planning, tracking, and follow-up activities effectively. - Build trusted relationships with key external experts and decision-makers. - Act as a local product expert and deliver compliant, high-quality product information using approved materials. - Plan and execute live and virtual customer events and presentations. - Monitor market trends and gather competitive intelligence, sharing relevant insights with internal teams. - Work in full alignment with AbbVie policies, SOPs, ethical standards, and applicable regulations. Qualifications - Preferably at least 3 years of experience in the commercial pharmaceutical industry, ideally in sales, account management, or territory management. - Alternatively, a recent graduate from a relevant university degree with aptitude for a career in sales. - A university degree or equivalent in life sciences, natural sciences, medicine, nursing, pharmacy, or a related field. - An interest to grow and develop. - Strong experience in customer relationship management. - Confidence using digital tools for virtual and hybrid customer engagement. - Experience in immunology or gastroenterology is an advantage. - Strong collaboration skills and the ability to work across functions. - A knowledge of marketing principles and strategic planning. - Excellent communication, negotiation, and presentation skills. - Fluent in Estonian and good command of English. - Strong digital literacy and confidence using CRM and MS Office tools. - A valid driving license and willingness to travel within the region as needed. Benefits - Career development, learning, and growth opportunities. - Competitive salary and performance bonus. - Company car and all work-related devices. - Health, life and disability insurances. - Sports benefits. - Newly renovated office in central Tallinn. - 24/7 access to confidential employee and family support services.

• Prospecting New Business: You’re driving up driveways, attending local cattle auctions, meeting with your local Livestock, Cattlemans, Stockmans associations, building your new business pipeline through outbound lead generation efforts. You’re fielding inbound leads in a timely manner, prioritizing administrative tasks with your in-field activities. • In-Field Sales: You don’t mind getting your hands and boots dirty. Halter is best discussed over a coffee at a kitchen table, in the horse saddle, or on a side-by-side in a pasture. You’re out on the ranch helping potential customers before diving into the value of Halter. You’re dropping off coffee during calving season. You value the magic moments that make all the difference to our customers. • Expanding Existing Opportunities: You’re always looking for new opportunities, and that includes expanding your existing customers with Halter. You find value in expanding relationships and finding new ways to increase value over time. Not every rancher will collar all of their cows, so you see this as a unique opportunity to meet your goals. • Hitting Sales Targets: High-growth sales targets don’t scare you; you step up to a challenge and like shooting high. You’re an expert pipeline manager and don’t second-guess unqualifying a lead. You’re able to manage today’s deals while keeping next month in your sights. • Customer Account Management: Building relationships is more than just making the sale to you. After the sale, you aim to maintain close relationships with your customers to ensure their ongoing satisfaction, provide support, and address any challenges they face with Halter’s products. You’ll also ensure a smooth handoff from sales to customer onboarding and deployment of Halter, helping customers get the most value from Halter’s solutions. • Territory Ownership: You have a high level of ownership and take pride in what you build. Owning an entire territory means giving treatment to every corner and leaving no stone unturned. You value being the face of your territory, meeting with high-level stakeholders from various local, state, and federal agencies to build lasting relationships with regional agricultural groups. • Customer Onboarding: Your high level of ownership doesn’t stop after the sale. You dive in to make sure your customers have the very best onboarding experience possible. You actively own the end-to-end customer experience during onboarding and deployment of Halter’s product, ensuring a smooth transition from sales to implementation even when you’ve handed off the customer to different teams across Halter. • Field Learnings & Feedback: Feedback is not only paramount to the companies you want to work for, but it’s also ingrained in how you would own your territory. Serving as the primary point of contact for gathering customer feedback in your territory, you work tirelessly to advocate for what your customers need. • Collaborating with Support Teams: You’re a natural collaborator, seeking out partners across Halter to resolve any issues your customers encounter, and quickly. You escalate problems as needed and ensure that customers in your territory feel fully supported. • Attending Industry Events: You leverage opportunities at relevant industry and Halter events to generate leads and deepen relationships with existing customers. You’ll participate in demonstrations and network to expand Halter’s influence in the market. • Contributing to the US Sales Strategy: You strongly believe that a team can only be stronger when they work together. You strive to work with the broader team to optimize and evolve the sales process, ensuring it fits the US market. As we scale, your input will help drive greater efficiencies.