Title: Director, Compliance Advisory, ANZ Location: Sydney - Lead Zip's regulatory compliance strategy across Australia and New Zealand, influencing business decisions while helping shape the future of responsible financial services. - Bring deep expertise across financial services regulation, compliance frameworks and people leadership to a role where your advice will directly support business growth and customer outcomes. - Hybrid working with team connection days in our Sydney office. Write your story with a career at Zip Join Zip's Risk & Compliance function, where we partner across the business to build trust with our customers, regulators and stakeholders. Our team enables innovation by providing practical, commercially focused advice that helps Zip meet its regulatory obligations while continuing to deliver exceptional customer experiences. As Director, Compliance Advisory, ANZ, you'll lead our Compliance Advisory function ( (excluding AML/CTF and ABC) across Australia and New Zealand, taking ownership of our regulatory compliance framework while leading a high performing team of specialists. Working closely with senior leaders across the business, you'll help shape strategic decisions, strengthen governance and ensure compliance remains an enabler of sustainable growth. What you'll own Regulatory compliance leadership - Lead Zip's Compliance Advisory function across Australia and New Zealand, providing strategic guidance on regulatory obligations across consumer credit, financial services, privacy, Design and Distribution Obligations, industry codes and other legislative requirements. - Act as a trusted advisor to senior leaders, providing practical, risk based compliance advice that supports innovation while maintaining strong customer and regulatory outcomes. - Build trusted relationships with regulators and represent Zip with professionalism, transparency and integrity. Compliance framework & governance - Own and continuously enhance Zip's regulatory compliance framework, ensuring it remains effective, scalable and aligned to changing regulatory expectations. - Lead the ongoing monitoring of compliance obligations, regulatory change management and breach reporting, ensuring strong governance and timely resolution of emerging issues. - Provide high quality reporting to the Board, Executive and Committees, delivering meaningful insights into compliance performance, key risks and regulatory developments. Business partnership & continuous improvement - Partner with teams across the business to design practical controls that strengthen compliance while supporting commercial objectives. - Lead the development and implementation of compliance frameworks, policies and local procedures that are fit for purpose and easy to embed across the organisation. - Identify opportunities to improve compliance processes through technology, automation and continuous improvement initiatives. People leadership & capability - Lead, coach and develop a high performing team of Compliance professionals, creating opportunities for growth, collaboration and continuous learning. - Foster an inclusive team culture where diverse perspectives are valued, open communication is encouraged and everyone feels empowered to contribute. - Build compliance capability across Zip by delivering engaging education, awareness programs and practical guidance that helps teams confidently meet their regulatory obligations. What you'll bring to the team Zipsters work on a broad range of initiatives, and our skills and experiences all look a little different. What really matters to us is that you're a great fit with our four Values, and have a desire to learn and grow. So whether you meet some or all of the desirable attributes below, we'd still love to hear from you. - 10+ years' experience leading Compliance functions within financial services, consumer finance, payments or fintech. - Deep knowledge of Australian and New Zealand regulatory frameworks, including consumer credit, financial services licensing, privacy and broader regulatory obligations. - Demonstrated experience designing, implementing and enhancing enterprise compliance frameworks and governance programs. - Strong leadership experience with a track record of building, developing and inspiring high performing teams. - Experience authoring and presenting Board and Committee papers, with the ability to communicate complex regulatory matters clearly and confidently. - Excellent stakeholder management skills, with the ability to influence, challenge constructively and build trusted relationships across all levels of the organisation. - Commercial judgement and a pragmatic approach to balancing regulatory requirements with business outcomes. - A mindset that embraces AI and new tools to adapt, learn and grow. - An aptitude for identifying and managing risks. Whether you are a People Manager or an Individual Contributor, we are all leaders at Zip, therefore effective risk management is important to how we run our business and part of all our roles. - Our values in your DNA. Customer First, Own It, Stronger Together and Change the Game. What you'll get in return As we write this next exciting chapter in our story, we will continue to move at pace and embrace change. For you, this might mean opportunities to learn new skills with hands on experience, broader responsibilities, or the buzz of seeing your work impact customers faster. Zip is a place where you'll get out exactly what you put in. When you join the team, we'll do our best to make sure you can be yourself and surround yourself with smart, friendly colleagues and leaders who have your back, so that you can make the big things happen. Zipsters tell us these are just some of the best things about working here. You'll also receive: - 25 days paid leave annually, including birthday leave and quarterly wellbeing days. - 16 weeks paid parental leave for primary carers, and 4 weeks for supporting carers. - Family support policies including miscarriage bereavement leave and domestic violence leave. - Mental health and wellness initiatives, including a $299 annual wellbeing allowance, free access for you and your family members to Sonder, discounted private health insurance, and great rates on fitness sessions through ClassPass. - 2 days paid volunteering leave, 2 days study leave and 2 days religious or cultural leave per year. - Fee free Zip products, and discounts with Zip merchant partners. - Team social events, epic offices, free breakfast daily, and weekly free lunches. Access the Flare Benefits Hub and Novated Leasing with savings across groceries, fuel, technology, fashion, dining and more. Be a part of a team that reflects the diversity of our customers We pride ourselves on being a workplace that provides equal opportunities to people of all ages, cultural backgrounds, sexual orientations, gender identities, abilities, veteran status, and everything else that makes you unique. Equally, we're committed to ensuring our recruitment processes are accessible and inclusive. Please let us know if there are any adjustments that need to be made to ensure you have a fair and equitable experience. And finally…get to know us Zip Co Limited (ASX: ZIP) is a digital financial services company, offering innovative, people centred products. Operating in two core markets, Australia and New Zealand and the US, Zip offers access to point of sale credit and digital payment services, connecting millions of customers with its global network of tens of thousands of merchants. We're proud to be a values led business and our values of Customer First, Own It, Stronger Together and Change the Game guide us in everything we do. #LI-Hybrid

Role Description As a Legal Ops/Trade Compliance Coordinator, you'll work closely with the Sr. Director of Legal Operations & Trade Compliance and the Chief of Staff within a small, hardworking team. Your role will focus on managing key administrative and financial processes that support the legal department, including overseeing restricted party screenings and the eBilling cycle. If you enjoy collaborating in a dynamic environment where your ideas can make a difference, then this position could be a great fit for you. What You Will Be Doing - Trade Compliance & Screening Daily Operations - Conduct thorough daily screening of existing customers, new customers, and business partners using specialized compliance tools (e.g., Descartes Visual Compliance, Kharon, and Dow Jones). Training will be provided. - Proficiently review and analyze screening results to identify potential red flags, denied parties, and sanctioned jurisdictions. - Maintain meticulous documentation and accurate records of all screening findings and compliance activities. - Collaborate with other key team members to stay updated on changes in global trade laws, export controls, and company policies to support the maintenance of internal compliance guidelines. - Legal Spend & Financial Management - Support the legal department’s Outside Counsel Management Program by assisting with day-to-day eBilling tasks and routine invoice processing within the Brightflag platform. - Manage the comprehensive lifecycle of legal purchase orders, including creation, ongoing monitoring, and final closing. - Support vendor invoice management, administer AP invoice submissions, track retainers, and reconcile statements of accounts. - Ensure monthly accruals are submitted properly by outside counsel and vendors, working closely with the Finance team to address any billing discrepancies. - Support the team by extracting metrics, preparing basic spend reports, and assisting with financial best practices enablement for team members. - Vendor Management & Administrative Functions - Onboard new legal vendors and complete tasks within the internal procurement system. - Continually maintain and update the Legal Intranet, Legal Wiki pages, Website, and Shared Drives, managing user access permissions as needed. - Assist with drafting and disseminating the periodic Legal Operations newsletter. - Facilitate the logistics for the onboarding and offboarding of legal team members. - Monitor and track the usage of various legal department memberships and subscriptions. Qualifications - Bachelor’s degree or equivalent professional experience. - 2+ years of experience in corporate operations or administration management. - Proficiency with Google Suite (especially Google Sheets) and knowledge of operational tools like Smartsheet. - Demonstrated experience or strong capability to learn technology platforms, with preference for individuals acquainted with Brightflag (e.g., eBilling) or Restricted Party Screening tools (e.g., Dow Jones and Descartes Visual Compliance). - Remarkable organizational skills and a sharp eye for accuracy in data management and compliance records. - Proficient in written and verbal communication. Able to collaborate with different departments. - Uncompromising ethical standards and the proven ability to handle highly confidential and sensitive legal information. - An initiative-taking, self-motivated teammate with a "no task is too big or too small" mentality, enthusiastic to learn and scale within the role. Benefits - Competitive pay based on the work you do here and not your previous salary. - Health coverage for you and your family in many locations. - Ability to craft your calendar with flexible locations and schedules for many roles. - Generous number of vacation days each year. - Increase your impact - We match up to $2000 (or local currency equivalent) for financial donations and service. - Up to 40 hours each year to use toward volunteer projects you love. - Embracing parenthood with a minimum of 16 weeks of parental leave.

• Maintain working knowledge of applicable laws and regulations impacting medical debt collection • Translate regulatory requirements into clear, operationally actionable controls • Support regulatory change management, including tracking changes and performing impact assessments • Assist with regulatory exams and audits by ensuring documentation readiness • Support the success of the internal governance lifecycle, including creation, analysis, and coordination • Ensure proper version control, approvals, and periodic review • Maintain the system of record with appropriate metadata, audit trails, and access controls • Conduct risk assessments on high-risk processes across all internal departments and external partners • Maintain tickets, risk registers, and carry out remediation planning to resolve unique events • Lead preventative and corrective actions as well as work groups and projects from design to completion • Execute monitoring and auditing programs for key compliance areas • Document findings and escalate issues when needed • Track audit findings and transition them to appropriate actions, groups, and projects for completion • Prepare reporting on risks, audit findings, and remediation progress • Maintain audit-ready documentation and supporting work products • Regularly present progress and documentation to internal committees and leadership • Partner with internal department leadership to embed compliance controls • Assist in the development, analysis, and monitoring of issued resources to ensure compliance synergy • Participate in industry growth and development programs to ensure accurate compliance guidance

• Develop a strategic and comprehensive privacy program in alignment with regulatory standards • Establish and enforce policies ensuring the confidentiality of protected health information (PHI) • Manage privacy-related committees and initiatives in coordination with the Vice President and General Counsel and Director of Audit • Provide leadership in training and educating the workforce on privacy matters • Collaborate with IT Security and Information Services to integrate privacy and security programs • Develop and maintain metrics and reports to assess privacy compliance and risk analysis • Monitor compliance activities and assess privacy concerns in coordination with other compliance functions • Oversee compliance of business associates and business associate agreements related to privacy • Manage the process for receiving, investigating, and addressing privacy-related complaints • Ensure timely compliance with breach notifications as per HIPAA and state laws • Conduct information privacy awareness activities and provide training to Baylor Genetics teams • Work on litigation and administrative matters related to privacy issues in coordination with legal counsel • Supervise the Regulatory and Compliance Manager, assigning duties as necessary • Develop strategies to ensure compliance with various regulations like GDPR, FERPA, PCI, among others