Title: Executive Assistant, SEPS Location: San Diego, CA United States Job Description: POSITION SUMMARY Sony Corporation of America (SCA) is seeking a dynamic Executive Assistant, SEPS to support high level executives and their team.  The position will encompass a variety of administrative responsibilities requiring a high level of trust & confidentiality, excellent organizational & communication skills, and all-related interpersonal skills.    This position will be on a hybrid schedule with 3 days per week in the San Diego office.  JOB RESPONSIBILITIES  - Provide executive support to senior-level executives and their teams   - Organize and support meetings including reserving conference rooms, sending meeting invitations, arranging technical support, placing catering requests, and preparing security access - Maintain agenda and supporting materials for staff meetings; track and follow up on action items and communication threads across the team - Distribute department mail; arrange messenger and overnight package services   - Arrange & manage travel including flights, hotels, and rental vehicles   - Prepare expense reports    - Create and prepare presentations, spreadsheets, and memos.  - Maintain/archive files that may contain confidential information   - Prepare and launch documents for e-signatures   - Onboard/offboard personnel   - Coordinate Facilities and IT requests   - Support Administrative Professional initiative   - Order/maintain department supplies; coordinate procurement and distribution of branded swag and promotional items - Organize team-building events  - Assist in projects as needed.  - Track SEPS contracts and approval flows - Track and manage communication items including follow-ups, action items, and key correspondence across internal and external stakeholders - Create monthly SEPS Newsletters and similar artifacts - Help maintain a SEPS Calendar for key milestones, vacation schedules and workshops - Perform other related duties as assigned    - Liaise and build relationships with other groups within the organization   - Honesty, trustworthiness and ethical conduct are material requirements for the responsibilities outlined above    QUALIFICATIONS FOR POSITION   Your qualifications and experience should include:    - College degree preferred    - Minimum of 5 years executive level administrative experience   - Organized and detail-oriented with the ability to plan ahead and anticipate needs of the team   - Ability to work under pressure, multitask, and problem solve   - Excellent communication skills, both written and oral   - Collaborative team player, working professionally with other departments and assistants   - Fluent in Japanese required. - Proficient in MS Office: Outlook, Word, Excel, PowerPoint, Teams, OneDrive, SharePoint, OneNote   - Must be authorized to work in the United States.  Benefits:        SCA offers benefits-eligible employees (generally regular employees scheduled to work 20 or more hours a week) a comprehensive benefits program that offers coverage and support for employees and their family’s physical, emotional, and financial well-being.       What we offer you:    - Comprehensive medical, prescription drug, dental, and vision coverage with coverage for spouses/domestic partners and child dependents, including access to a Health Savings Account (HSA) and Flexible Spending Account (FSA)     - Employee assistance plan and comprehensive behavioral health benefits    - Fertility benefits, including, surrogacy, and adoption assistance programs      - Basic and supplemental life insurance for employees as well as supplemental life insurance coverage for their spouses/domestic partners and children     - Voluntary benefits such as group legal, identity theft protection, accident, and hospital indemnity insurance     - Short-term & long-term disability plans      - Up to 12 weeks of paid parental and caregiver leave      - 401(k) Plan with pre-tax, Roth, and after-tax options and company match with v immediate vesting    - Education assistance and student loan programs       - Opportunities to train and participate in Administrative Professionals L&D initiatives   Other Programs:     - Flexible Work Arrangements, including remote work schedules  - Time off to include vacation, paid holidays, sick leave, Summer Fridays (early release), and a winter break between Christmas and New Year’s Day (based on business needs)    - Referral bonuses (subject to eligibility)      - Matching gift program      - A wide variety of employee business resource groups (EBRGs)      - Special discounts on Sony products, offered exclusively to Sony employees    - Employee stock purchase plan (Sony covers commissions and fees for your Sony stock purchases made through after-tax payroll deductions)      The target annualized base salary range for this position is $75,000 to $83,000. The individual will be paid hourly and eligible for overtime. In addition to the annual base salary, this role has an annual bonus target of 5%. This range does not include any other compensation components or other benefits that an individual may be eligible for. The actual base salary offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.     #LI-EK1 SCA will consider qualified applicants with arrest or conviction records in accordance with applicable law. All qualified applicants will receive consideration for employment without regard to any basis protected by applicable federal, state, or local law, ordinance, or regulation.

Description and Requirements The Team You Will Join On MetLife's Global Customer Service and Operations (GCSO) team, customer care is built on trust, empathy, and a commitment to continuous improvement. Whether guiding customers through life's important moments, solving challenges, or simplifying processes with innovative technology, you'll help deliver a differentiated experience grounded in operational excellence. Backed by a collaborative team, you'll play a vital role in strengthening the way we care and advocate for millions worldwide. Here, making a real difference isn't just a goal - it's what we do, one conversation at a time. The Opportunity Global Operations (Global Ops) focuses on creating positive experiences for MetLife customers and helping the company make the best use of its global resources. We're looking for unique talent with fresh perspectives that can propel innovation. In the role of Unit Leader, you will manage a team responsible for investigating Disability and/or Absence claims within authorized guidelines. You will be responsible for ensuring that the team achieves or exceeds its business objectives in the areas of Claim Management Accuracy, Customer Centricity and Expense Management. Key Responsibilities - Supports and guides assigned team members to ensure that they have the knowledge, skills, tools, and resources to be successful as defined by MetLife and our customers. - Clearly articulate the vision of success at the team and organizational level, how each role, and individual contributes to the aligned goals and objectives. - Identify, remove, and challenge barriers related to claims management. Escalate to senior leaders in the organization as appropriate along with recommended solutions. - Evaluate and manage team accountability by providing positive reinforcement or development opportunities to team members that are directly linked to their behaviors and performance objectives. - Intervenes as required to address acute gaps in performance, either of individuals on the team, or the team as a whole. - Perform people management duties that include one on one sessions to address metrics reviews and career development. Ensure 100% compliance of mandatory training courses. - Exhibits excellent interpersonal and communication skills in both verbal and written form with customer service proven through internal and external interactions. - Drives Claim Management Accuracy and customer experience through support of the quality program utilizing claim file reviews and call monitoring to identify improvement opportunities, gaps in knowledge, trends for quality, service and/or compliance. - Accountable for team correctly performing claim adjudication with the focus on Decisional, Financial, Claims Coding and Compliance Accuracy in accordance with the Customers' plan/policy and regulations. - Ensures team accurately sets up and administers all applicable concurrent claims based on the customers plan and/or policies to include but not limited to; Short Term Disability, Family and Medical Leave, Paid Family and Medical Leave, Statutory Disability and/or employer sponsored benefit leaves. Required Qualifications - 2+ years of Disability and/or Absence Management experience, - A comprehensive understanding of disability and/or absence management contractual provisions, - Strong communication skills, including the ability to interview claimants dynamically with the goal of setting claimant expectations and obtaining information necessary to administer the claim. - Basic knowledge of medical conditions, treatments, prognosis and FMLA and/or PFML requirements, - Critical-thinking skills - Ability to give and receive feedback to and from partners, - Strategic-thinking skills and the ability to apply judgment and decision-making based on strategy, - Prioritization and time management sills - the ability to juggle multiple items at the same time and complete items on time, - Ability to Partner with Internal/External Customers Preferred Qualifications - Associate Degree - 2 plus years of hands-on claims management experience preferably - 5 plus years of Management - Proficient in Microsoft Office Suite The expected salary range for this position is $55,600 - $99,300 . This role may also be eligible for annual short-term incentive compensation and stock-based long-term incentives. All incentives and benefits are subject to the applicable plan terms. Benefits We Offer Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, paid time off, paid holidays, volunteer time off, tuition assistance and much more! About MetLife Recognized on Fortune magazine's list of the "World's Most Admired Companies", Fortune World's 25 Best Workplaces™, as well as the Fortune 100 Best Companies to Work For®, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East. Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us! MetLife is an Equal Opportunity Employer. All employment decisions are made without regards to race, color, national origin, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, marital or domestic/civil partnership status, genetic information, citizenship status (although applicants and employees must be legally authorized to work in the United States), uniformed service member or veteran status, or any other characteristic protected by applicable federal, state, or local law ("protected characteristics"). If you need an accommodation due to a disability, please email us at accommodations@metlife.com. This information will be held in confidence and used only to determine an appropriate accommodation for the application process. MetLife maintains a drug-free workplace. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liabilities.

• Own and actively manage the CEO’s calendar, exercising independent judgment to prioritize competing demands. • Coordinate complex scheduling across multiple time zones, internal leaders, and external stakeholders. • Proactively resolve conflicts and keep the CEO ahead of daily and weekly commitments. • Plan and book domestic and occasional international travel for the CEO and members of the executive team. • Build detailed itineraries and manage last-minute changes. • Coordinate logistics for board meetings and executive team meetings. • Prepare, submit, and reconcile expense reports for the CEO.

Role Description This role is for someone who is naturally proactive, highly organized under pressure, emotionally steady, and extremely responsive. You will be managing personal logistics, travel, scheduling, household coordination, and lifestyle operations with minimal oversight. - Coordinate personal travel arrangements including flights, accommodations, transportation, restaurant reservations, and itineraries - Manage personal scheduling including medical appointments, fitness sessions, grooming, and other lifestyle commitments - Handle visa renewals, residency documentation, licenses, and other personal administrative requirements proactively - Coordinate household-related operations including vendors, maintenance, deliveries, installations, repairs, and property-related communication - Manage personal errands, sourcing requests, returns, exchanges, and gift procurement - Communicate with external stakeholders including accountants, lawyers, building management, concierge services, and vendors - Handle time-sensitive and last-minute logistical requests efficiently - Maintain accurate calendar management across different time zones - Anticipate problems before they arise and execute solutions independently - Ensure a high level of confidentiality, professionalism, and discretion at all times Qualifications - At least 2 years of experience supporting a founder, executive, entrepreneur, or C-level professional - Strong experience working remotely across multiple time zones - Polished, presentable and professional appearance - Socially sophisticated, boasting high emotional intelligence - Proven track record in affluent and high-achieving settings - Excellent spoken and written English with strong communication skills - Strong organizational skills with the ability to manage multiple priorities simultaneously - Highly proactive, resourceful, and capable of operating independently without constant supervision - Strong internet research and problem-solving skills - Able to maintain professionalism and composure under pressure - Experience coordinating international travel and lifestyle logistics is highly preferred Requirements - Availability across Dubai and European time zones required - Must be highly responsive, detail-oriented, and reliable - Comfortable working in a high-responsibility environment with changing schedules and urgent requests This Role Is NOT a Fit For: - Junior VAs looking for training - Candidates who require constant direction - People who struggle with urgency or changing priorities - Candidates who prefer highly structured corporate environments - Candidates unavailable outside rigid working hours - Applicants without prior executive/founder support experience Benefits - Competitive salary - Work with fast-scaling, premium brands - Fully remote role with a dynamic, growth-driven team - Clear opportunities for career growth and advancement