Title: Utilization Management Specialist Location: Chicago, IL, US, 60624 Workplace: Full Time Department: COMM Job Description: Who is Gateway Foundation? Gateway Foundation, Inc. is a national non-profit dedicated to helping individuals with substance use and mental health disorders. Established in 1968, Gateway provides essential tools and knowledge for recovery, positively impacting hundreds of thousands of lives. Operating through its Community Services, Corrections Divisions, and Corporate Headquarters, the organization is recognized for innovative, effective treatment approaches and maintaining high standards. Why join us? Consider joining our team, where your impact can be truly meaningful. Our organization focuses on delivering high quality clinical services as a recognized leader in evidence-based treatment proven to get results. By joining our team, you'll have the chance to provide essential services to underserved populations, all while working for an organization that values you and aims to be an employer of choice. You can expect to be part of a vibrant culture that emphasizes teamwork and professional growth. When you join us, you have the opportunity to find both personal and professional fulfillment by aligning your career with your values. Location: 3828 W. Taylor Chicago, IL 60624 - View the facility details here! Shift schedule: Monday through Friday from 9:00AM-5:30PM (2-days remote, 3-days in office) Utilization Management Specialists are responsible for: - Obtaining initial and subsequent authorizations of clinical services from insurance and government payors - Reviewing clinical records and determining the appropriateness of patient admission, level of care, continued length of stay, and discharge - Providing training and support to clinical treatment staff on the insurance authorization process - Assisting staff with preparing peer-to-peer reviews and clinical appeals by advising them on presenting case information in accordance with established procedures - Preparing regular summary reports and presentations on utilization management data - Other duties as assigned Job Requirements: - Bachelor's degree in counseling, nursing or a closely related field. - 1+ years of experience with the utilization management process in a healthcare setting - This is a full-time position working Monday – Friday, daytime hours Physical Requirements: - Proofreading and checking documents for accuracy on a continual basis (critical). - Ability to use a keyboard and video display terminal to receive, retrieve, and/or audit information and data. - Ability to respond to telephones, pages and speech. - Normal or corrected vision in order to read and audit files. - Ability to operate a motor vehicle safely and remain alert to traffic signs and conditions in order to travel to assigned sites. Compensation (based on experience and credentials): - Range is between $51,463-$60,000 - Gateway Foundation conducts annual reviews including merit increases. Benefits at Gateway Foundation: Health and Wellness: - Medical, dental, and vision insurance for employees and dependents - Employee wellness program promoting health and fitness and offering cash-saving premiums - Employee assistance programs focused on mental health Financial Wellbeing: - 403(b) Retirement Plan with 3% employer match - Short-term and Long-term Disability and Life and AD&D Insurance paid for by Gateway - Flexible Spending Accounts for medical and dependent care - Public Service Loan Forgiveness (PSLF) Flexibility and Time Off: - 18 paid time off days per year – accrual rates increase with years of service - 9 paid company holidays - Work-life-balance Personal Development: - Training & Development Programs - Tuition Reimbursement - up to $5,250 per calendar year - eLearning access to online courses that provide CEU’s and job-related training - Clinical Supervision: Formal and informal guidance Gateway Foundation is an Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets. Please view Equal Employment Opportunity Posters provided by OFCCP here.

• Betreuung unserer Kunden in allen Fragen rund um die von uns betriebenen IT-Systeme • Installation, Betrieb und Wartung von Serversystemen inkl. entsprechender Dokumentation • Durchführung von Anpassungen an den Betriebssystemen und Anwendungsprogrammen • Analyse und Behebung auftretender Störungen im HW- und SW-Bereich im direkten Kontakt mit den Usern (1st und 2nd-Level-Support) • Administration z.B. von virtuellen Windows-Servern und der VMware-Plattform

Role Description We are seeking a dedicated professional to serve as the first point of contact for end-user IT technical assistance. The primary purpose of this role is to provide effective first-level support for all computer systems, hardware, and software, with a focus on the Windows operating system. This position is integral to maintaining daily system performance and ensuring user productivity by delivering timely solutions via phone, email, or Teams. - Diagnosing and resolving technical issues. - Installing and repairing computer software. - Performing basic network triage for LAN, WAN, and wireless connectivity. - Handling basic user administration in a hybrid Active Directory environment, such as password resets and account unlocks. - Troubleshooting Microsoft 365 issues. - Escalating unresolved queries to the appropriate next-level teams. - Contributing to and maintaining our knowledge base, transitioning to Confluence. Qualifications - Bachelor’s degree or a minimum of 3 years of experience in a client support, application administration, or help desk support role. - Proven experience providing remote help desk and desktop support. - Proficiency in administering and troubleshooting Windows operating systems. - Experience with basic user administration in a hybrid Azure AD/On-premise Active Directory environment. - Strong troubleshooting skills for Microsoft 365 and the Microsoft Office suite. - Working knowledge of help desk software and remote control tools. - Experience with basic network triage for LAN, WAN, and wireless connectivity issues. - Excellent communication, troubleshooting, and multitasking skills. - Strong organizational skills with a high degree of attention to detail and accuracy. Requirements - Familiarity with IT Service Management (ITSM) principles and the ITIL framework. - Experience with knowledge base platforms, particularly Confluence. - Administrative experience with Microsoft 365 services, such as Exchange Online or SharePoint. - Knowledge of mobile device management (MDM) solutions, especially Microsoft Intune. - A deeper understanding of networking concepts, including DNS and DHCP. - Professional IT certifications, such as CompTIA A+, Network+, or relevant Microsoft credentials. - Experience in developing user documentation or conducting training sessions. Soft Skills - Exceptional communication skills (verbal, written, and presentation). - Strong analytical and troubleshooting abilities. - A client-centric approach, demonstrating patience and empathy. - Proven ability to work effectively within a team environment. - Excellent organizational and multitasking skills. - Meticulous attention to detail and accuracy. - Adaptability and sound judgment. Benefits - Join a powerful tech workforce and help us change the world through technology. - Professional development opportunities with international customers. - Collaborative work environment. - Career path and mentorship programs that will lead to new levels.

Role Description This is a remote position. Nextlink is seeking an IS Project Manager who will lead the end-to-end delivery of the Global Trade Services (GTS) greenfield implementation, leveraging ABB’s design principles and templates. The primary objectives are to ensure export control and customs compliance, avoid cross-border operational disruptions, and enable scalable, audit-ready global trade processes. - GTS greenfield implementation: Lead deployment using ABB’s design principles and compliance frameworks, adapted to Robotics’ requirements. - Compliance process configuration: Configure independent trade compliance processes and controls aligned with global trade regulations. - System integration: Manage integration with external systems (e.g., S/4 Hana, ERP, customs systems) to ensure seamless trade operations. - Multi-country roll-out: Plan and execute complex deployments across multiple countries, balancing local regulatory requirements with global compliance. - Project governance: Establish governance, manage budget/timeline, and mitigate risks (regulatory gaps, integration issues, roll-out delays). - Stakeholder collaboration: Partner with trade compliance, IT, operations teams, and external vendors; lead change management and training initiatives. - Audit readiness: Ensure GTS processes are scalable, audit-ready, and fully compliant with export control and customs regulations. Qualifications - Bachelor’s degree in Computer Science, IT, Business Administration, or related field. - 5+ years of IS/IT Project Management experience, with proven SAP GTS greenfield implementation expertise. - Demonstrated experience in multi-country enterprise system roll-outs, external system integration, and trade compliance framework implementation. - PMP/PRINCE2 certification. - Deep knowledge of GTS configuration, global trade regulations, and audit-ready process design. Requirements - GTS expertise: Strong knowledge of greenfield deployment, leveraging design templates, and ERP/external system integration. - Roll-out management: Ability to balance local regulatory requirements with global compliance standards. - Risk mitigation: Skilled in identifying and addressing regulatory and operational risks. - Stakeholder/vendor management: Excellent collaboration and communication skills. - Proficiency in project management tools (MS Project, Jira). Company Description