• Own the day-to-day customer relationship and growth agenda for Natural Specialty customers, delivering Net Sales, profit, and share commitments through disciplined planning, negotiation, broker partnership, and cross-functional coordination • Responsible for leading the Natural and Distributor owned-business across a mix of direct and distributor-supported customers, ensuring aligned execution, strong customer planning, and effective management of broker and distributor relationships in support of growth objectives • Deliver Net Sales, Gross Profit, trade, and share targets across the assigned customers • Lead day-to-day management of broker and distributor relationships supporting wide range of customers, including priority setting, communication, and follow-up • Develop customer and distributor strategies that align with broader Natural channel objectives and category priorities • Partner with internal sales leaders, category, finance, supply chain, and retail execution teams to ensure coordinated support for assigned accounts • Manage planning, forecasting, and trade investment across a diverse set of smaller and more complex customers, identifying risks and opportunities to improve performance • Support execution across direct and indirect routes to market, ensuring customer needs, distributor dynamics, and broker priorities are aligned • Monitor customer, distributor, and broker performance and recommend actions to improve sales results, execution consistency, and ROI

• Use company-provided data, leads, online searches, and social media to contact prospective merchant partners in your territory • Work out of your car as you travel daily to meet prospects and customers in person • Build relationships with merchant partners, understand their business objectives and effectively communicate Snap’s unique value proposition • Utilize reports and data to uncover additional revenue potential within your merchant portfolio • Work closely with Client Success Managers to grow business from your portfolio of merchants • Address competitive threats and resolve merchant concerns

• Respond rapidly to inbound leads and estimate requests • Handle inbound calls and web inquiries professionally and efficiently • Re-engage past customers and unsold opportunities • Convert one-time customers into maintenance plans when appropriate • Maintain strong close rates and follow-up consistency • Build trust quickly with homeowners through consultative selling • Accurately track pipeline and communication inside the CRM • Maintain speed-to-lead and strong pipeline management

• Respond rapidly to inbound leads and estimate requests • Handle inbound calls and web inquiries professionally and efficiently • Re-engage past customers and unsold opportunities • Convert one-time customers into maintenance plans when appropriate • Maintain strong close rates and follow-up consistency • Build trust quickly with homeowners through consultative selling • Accurately track pipeline and communication inside the CRM • Maintain speed-to-lead and strong pipeline management