• Respond rapidly to inbound leads and estimate requests • Handle inbound calls and web inquiries professionally and efficiently • Re-engage past customers and unsold opportunities • Convert one-time customers into maintenance plans when appropriate • Maintain strong close rates and follow-up consistency • Build trust quickly with homeowners through consultative selling • Accurately track pipeline and communication inside the CRM • Maintain speed-to-lead and strong pipeline management

• Respond rapidly to inbound leads and estimate requests • Handle inbound calls and web inquiries professionally and efficiently • Re-engage past customers and unsold opportunities • Convert one-time customers into maintenance plans when appropriate • Maintain strong close rates and follow-up consistency • Build trust quickly with homeowners through consultative selling • Accurately track pipeline and communication inside the CRM • Maintain speed-to-lead and strong pipeline management

• Responsible for the overall direction, leadership, and evaluation of a sales team for a Glory Global Solutions Retail Markets sales region • Primary focus will be on increasing sales volume from new and existing accounts • Provide hands-on guidance, mentoring, and direction to the sales team • Lead the strategic approach to the marketplace as well as the tactical approach to goals and objectives to accomplish the long-term strategy of Glory Global Solutions • Responsible for leading effective sales strategies for multiple products serving multiple markets • Total travel to customer and prospective customer accounts is estimated to approximate 40%

• Own and exceed annual bookings, ARR, and pipeline targets across the payer segment. • Build and maintain executive relationships with regional and national health plan leaders. • Recruit, develop, and mentor a high-performing team of Sales Directors. • Drive disciplined pipeline generation, forecasting, account planning, and sales execution. • Partner cross-functionally with Product, Marketing, Delivery, and Customer Success to ensure exceptional customer outcomes and expansion opportunities. • Serve as Arbital's executive leader for the payer market, influencing commercial strategy, product direction, and market positioning. • Own the full enterprise sales cycle from prospecting through contract execution. • Develop and execute strategic account plans for priority payer organizations. • Build trusted relationships with C-suite executives, clinical leaders, finance executives, actuaries, and operational stakeholders across regional and national health plans. • Lead complex, multi-stakeholder enterprise sales processes with long buying cycles. • Consistently achieve and exceed bookings and revenue objectives. • Establish performance expectations, sales processes, forecasting discipline, and pipeline rigor. • Mentor team members on executive selling, strategic account planning, negotiation, and commercial leadership. • Foster a collaborative, accountable, and high-performance sales culture. • Develop and execute Arbital's payer go-to-market strategy in partnership with executive leadership. • Identify new market opportunities, strategic partnerships, and expansion opportunities. • Provide competitive intelligence and market insights to inform product strategy and commercial investments. • Represent Arbital at industry conferences, executive briefings, and customer events as a senior commercial leader. • Ensure seamless transitions from sales through implementation while maintaining executive sponsorship for strategic accounts.