• Monitor Defender for Cloud alert queues and posture dashboards for high-severity signals across Azure and AWS-connected environments • Perform initial validation (false positive screening), basic enrichment (resource identifiers, subscription/account, region, environment tags), and severity assignment • Triage high-impact recommendations and secure-score changes; create remediation tickets mapped to client ownership (platform/IAM/app teams) • Escalate confirmed incidents to L2 with a complete evidence bundle (alert metadata, impacted resources, timeline, user/service principal context) • Maintain documentation: ticket updates, SOP/runbook adherence, and shift handover notes

• Perform end-to-end investigations for Defender for Cloud alerts: scoping affected resources, identifying likely attack vectors, and recommending containment steps. • Correlate workload detections with posture context to identify systemic misconfigurations driving risk. • Troubleshoot AWS connector data gaps (permissions, connector health, plan prerequisites) and document resolution steps. • Understand the AWS connector auth model (federated trust and short-lived credentials) to support secure onboarding and triage. • Drive remediation execution with client teams: validate fixes, confirm risk reduction, manage exceptions (time-bound), and tune operational noise. • Identify recurring issues and propose new detections/playbooks, improved routing, and better enrichment.

Role Description Jabil is seeking a Sr. Principal Product Engineer to join us at our Austin TX facility, or remote work, who will directly contribute to the transformative growth within Intelligent Infrastructure division by applying unique and innovative approaches to developing end customer product solutions. - Responsible for product introductions and manufacturing performance for new and sustaining AI/ML and GPGPU and hardware accelerator-based server and storage platforms. - Strong and proven independent ability to organize and supervise teams and drive solutions for multiple, complex problems cross-functionally and within various areas of technical expertise (hardware, software, firmware, performance, interoperability, etc.). - Must be extremely detailed oriented while at the same time communicate complex issues in simple, actionable terms at all levels within the organization. - Must possess a strong balance of technical skills, experience-based judgment and business acumen in all execution and decision-making activities. - Strong ability to develop, grow, supervise and maintain healthy interpersonal relationships with peers, team members, executive leadership, customers and external partners at all times. - Provide thought leadership and direct engineering support to multiple manufacturing sites in the areas of product, test infrastructure, component and supplier expertise. - Exchange knowledge and information with other Jabil facilities to ensure best practices are both shared and implemented throughout the Jabil organization. - Guide the customer and Jabil operational teams towards the successful resolution of complex and/or systemic product, process and material issues through the application of rigorous analytical methods. - Partner with site operations and test leadership to drive root cause investigations leading to clear actions and improvements in FPY, test throughput and repair yield. - Primary technical interface for customer product introductions and manufacturing performance from a server and storage subject matter expertise perspective. - Directly contribute to the knowledge base used for effective/accurate debug, train the appropriate test/debug leads and respond to feedback in a timely manner to support daily operational objectives. Qualifications - BS degree in Electrical/Computer Engineering, Computer Science or related field is required. - 15+ years' experience in a hardware product development environment with enterprise server, storage or networking products. - Experience and deep level of understanding of server, storage, networking and GPGPU and PCIe-based accelerator architectures. - Systems management experience with server products including embedded remote management standards, interfaces and applications. - Working knowledge of OS, driver, firmware and hardware architecture, device interactions. - Ability to leverage SW/HW expertise to determine root cause that leads to optimized solutions. - Expertise with Linux operating systems, related applications and script development. - Proven ability to work within a fast-paced and ambiguous business environment. - Ability to travel both Domestic and/or international travel, up to 40%, is required, Primary travel expected to Mexico locations at this time. - Experience working in a multi-site and multi-cultural environments. Preferred Qualifications - MS degree is preferred. Requirements - The pay range for this role is $132,400 - $238,400. - Job-related, non-discriminatory factors used to determine the actual offered rate include qualifications and experience, geographic location, education, external market data, and consideration of internal equity. - The anticipated close date of this job requisition is: August 31, 2026. Benefits - Eligible for a short-term incentive based on performance. - Medical, dental, and vision insurance plans. - Paid time off accruing at a rate of 3.07 hours during your first year of employment. - 4 weeks of paid parental leave. - 11 company-paid holidays (9 fixed holidays and 2 optional floating holidays) in 2026, subject to change yearly. - 401(k) retirement plan. - Employee stock purchase plan.

Role Description As Manager, Cloud Platform, you will lead both our platform engineering and cloud operations functions. Your mandate is to build the systems — agents, golden paths, automation frameworks, and security guardrails — that allow product and engineering teams to interact with the cloud platform entirely through AI-driven interfaces, without ever needing to file a ticket or wait for a human handoff. Security is a first-class concern for this role. You will own the security posture of the platform layer — ensuring identity, access, and compliance controls are enforced automatically through code and agents, not manual review. What You’ll Do - Build the Agentic-First Platform - Design and lead the build-out of an agentic platform operating model. - Replace manual ticketing workflows with agent-driven request handling. - Build agent workflows that guide product teams through infrastructure onboarding, access requests, environment bootstrapping, and compliance checks. - Establish GitHub as the operational backbone. - Instrument agents with awareness of platform standards, security guardrails, and organizational context. - Define and communicate the agentic roadmap to senior leadership, engineering teams, and product stakeholders. - Own Platform Security & Compliance - Own the security posture of the cloud platform layer. - Implement and maintain security guardrails at the organization and pipeline levels. - Lead IAM governance. - Partner with the Security team to ensure platform capabilities align with organizational security standards. - Build security into the self-service golden paths. - Treat security findings as engineering problems. - Own the Self-Service Platform & Golden Paths - Design opinionated “golden path” frameworks using Terraform, Terragrunt, and GitHub Actions. - Build and maintain a centralized module marketplace and IaC library. - Ensure all self-service capabilities are agent-accessible. - Establish clear support boundaries. - Lead Cloud Operations - Ensure operational coverage across the multi-cloud estate. - Lead incident management with a focus on durable remediation. - Drive down request volume through agentic self-service. - Coordinate with the SRE and observability teams. - Drive Engineering Excellence - Build and maintain CI/CD pipelines and Infrastructure-as-Code. - Contribute to the golden image factory initiative. - Champion a “security as code” mindset across the team. - Lead, Coach & Develop Your Team - Manage a blended team of platform engineers and cloud operations engineers. - Hire for engineers who are energized by building AI-driven, security-first systems. - Foster a learning culture. - Help shape and evolve team ceremonies and ways of working. - Collaborate Across the Organization - Partner with Product, Engineering, Security, and Architecture teams. - Serve as the internal champion for agentic workflows. - Report on platform adoption, agent utilization, security posture, and toil-reduction progress. Qualifications - 5+ years of progressive experience in cloud platform engineering or cloud operations. - At least 2 years in a people management or technical leadership role. - Genuine belief in agentic-first, security-first workflows. - Experience leading teams through transformation. - Strong communication skills. - Comfortable operating in ambiguity. - Hands-on experience across at least two of GCP, AWS, and Azure. - Deep expertise in Infrastructure-as-Code (Terraform, Terragrunt). - Experience building or working with AI agents and agentic workflows. - Strong understanding of cloud security fundamentals. - Experience implementing policy-as-code and automated compliance enforcement. - Proficiency in at least one scripting/programming language (Python, Go, Bash). - Experience building developer-facing self-service platforms. - Proven track record of reducing operational toil through automation. - Experience managing incident response at scale. - Familiarity with request and workflow management practices. - Understanding of security and compliance requirements in regulated healthcare environments. Education & Certifications - Bachelor’s degree in Computer Science, Engineering, or a related technical field. - Cloud Certifications (Required — at least one): AWS Solutions Architect, GCP Professional Cloud DevOps Engineer, or Azure Administrator Associate. - Cloud Certifications (Preferred — additional): GCP Professional Cloud Architect, AWS DevOps Engineer Professional, Azure DevOps Engineer Expert. - DevOps / Platform: CKA (Certified Kubernetes Administrator) or equivalent practitioner-level credential is a strong asset. Nice-to-haves - Experience designing or operating agentic systems in a production engineering context. - Familiarity with GitHub Copilot, Claude, or similar AI coding/operations tools. - Experience with cloud security posture management (CSPM) tooling. - Experience supporting large-scale infrastructure modernization or cloud adoption programs. - Experience with identity federation and SSO administration across multi-cloud environments. - Background in regulated healthcare IT. - Experience with FinOps principles and cloud cost attribution. - Familiarity with enterprise collaboration and development tooling. - Advanced knowledge of English is required.