Company Description NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information. Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world. Job Description The Business Analyst, Business Solutions will be part of the Film & TV Studios Technical Solutions team within Studios Technology Solutions. This role supports the analysis, delivery, and enhancement of technology solutions across the Film & TV Creative Development operations landscape, with a strong focus on Film Studios and key Project/Material tracking Technology capabilities. The Business Analyst will partner with business stakeholders to translate operational processes and needs into clear requirements, ensuring that delivered solutions align with enterprise standards and studio priorities. Responsibilities: - Collaborate with stakeholders to capture business needs and translate them into functional requirements and user stories - Support existing systems and projects, including metadata, asset ingestion, versioning, permissions, taxonomy, and ongoing improvements - Conduct business analysis to identify opportunities for optimization - Develop documentation, training materials, and reference guides to support user adoption - Perform testing and validation for new enhancements, integrations, and system upgrades - Contribute to dashboard development for end users - Support issue triage and coordinate resolutions with internal teams and external vendors - Assist with project planning and track milestones, risks, and dependencies across assigned initiatives Qualifications Requirements: - Bachelor's degree in Information Systems, Business Analytics, Computer Science, or related field (or equivalent experience) - 3+ years of experience in business analysis, media technology, or data analytics - Experience gathering and documenting business requirements, user stories, and functional specifications - Strong understanding of media content processes, including material tracking and coverage, and project management - Experience with Salesforce or other enterprise CRM platforms - Experience with data cleansing and migration - Strong analytical skills with the ability to interpret data, identify trends, and support insights generation - Proficiency in Excel and familiarity with SQL for basic queries and data validation - Experience working in cross-functional teams involving business partners, data engineers, and technology teams - Excellent communication skills, with the ability to translate complex technical concepts into clear language for business stakeholders - Strong organizational skills with the ability to manage multiple workstreams in a fast-paced environment Desired Characteristics: - Experience working in the global Media & Entertainment industry - Understanding of the Film, TV, and Streaming landscape - Familiarity with CRM Tech platforms, such as Salesforce - Hands-on experience with end user groups, assistants to Exec leadership - Demonstrated ability to adopt new technologies quickly and articulate their business value - Proactive, self-directed work style with strong initiative and the ability to manage work independently Additional Requirements: - Hybrid: This position currently has a hybrid schedule, which requires contributing from the office a minimum of four days per week. The Company reserves the right to change in-office requirements at any time. This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $90,000 - $115,000 Additional Information As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable. If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to AccessibilitySupport@nbcuni.com.

• This position assists in coordination and oversight of complex, high-exposure claims, account management, and litigation across designated lines of coverage (e.g., general liability, umbrella excess, and other related commercial real estate exposures). • Identify, evaluate, and manage litigated and pre-litigation claims, including disputed liability and/or coverage matters, from notice through resolution. • Assist in risk placement and insurance procurement underwriting and account management not limited but to include building of SOV, collecting underwriting COPE, billing/invoices, etc. • Develop and document litigation and resolution strategies (investigation plans, motion/pleading strategy, negotiation posture, and trial/settlement evaluations). • Assist in collection of documents, records, emails, and other materials to assist with response to subpoenas, liens, subrogation, property damage and pre-litigation claims. • Coordinate and participate in case planning discussions and roundtables with internal teams, TPAs, and defense/coverage counsel. • Assist with the factual development and analysis of cases, including talking with the relevant business people, gathering and reviewing documents, and creating timelines. • Maintain and monitor claim diaries, calendars, and critical deadlines; issue and manage litigation hold communications in accordance with policy. • Oversee TPAs and vendors to ensure quality handling, timely reporting, file documentation, and compliance with applicable regulations and internal standards. • Monitor reserves and retention expenses; review and approve reserve and settlement requests within delegated authority, recommend authority increases when needed. • Maintain complete, accurate claim files, correspondence, and notes in the applicable claims system and collaboration tools (i.e., SharePoint & Origami) to support audits and litigation. • Partner with Legal, Risk Management, Operations, Asset Management and business leaders to evaluate adverse events, reduce claim frequency/severity, and improve outcomes.

• Responsible for supporting operational and strategic analytics projects, with cross-functional collaboration • Leads domain-specific projects, manages cross-functional initiatives, develops project methodologies and ensures project success • Manages recurring and ad hoc reporting requests, develops dashboards and data visualizations, and partners with stakeholders to deliver accurate, meaningful analytics for business initiatives and presentations • Analyzes domain workflows for operational bottlenecks • Owns business analysis for analytics use-cases • Designs complex reports for strategic decision support using front end tools • Identifies opportunities for process optimization and cost reduction

• Process Discovery & Analysis • Lead process discovery workshops with business stakeholders to identify automation opportunities across operational workflows • Document current-state processes using structured methodologies including process maps, decision trees, and data flow diagrams • Analyze process variability, exception handling, and business rules to determine automation feasibility • Identify opportunities for optimization, standardization, and automation across enterprise workflows​ • Translate business requirements into detailed functional and technical specifications for automation development teams • Create user stories, process definition documents (PDDs), and automation design inputs • Define acceptance criteria and success metrics for automation implementations • Ensure requirements are aligned with platform capabilities and overall solution architecture • Automation Solution Design Support • Collaborate with solution architects and developers to refine automation designs • Provide business context to ensure automation workflows meet operational requirements • Validate that proposed solutions align with governance, security, and compliance requirements • Support the creation of scalable automation frameworks across enterprise environments • Delivery Collaboration & Testing • Work closely with automation developers and QA teams throughout the implementation lifecycle • Support testing activities including user acceptance testing (UAT), validation of automation outputs, and defect resolution • Ensure automation solutions meet defined business requirements before production deployment • Assist in developing operational documentation and user training materials • Value Realization & Continuous Improvement • Track automation outcomes against defined business KPIs such as efficiency gains, error reduction, and operational throughput • Identify opportunities for additional automation and process optimization • Support the development of enterprise automation roadmaps and pipeline prioritization • Promote best practices in automation adoption across client organizations