S2Tech

• Leading large Medicaid or HHS modernization initiatives from planning through implementation • Managing project scope, schedule, budget, risks, issues, assumptions, and dependencies • Developing and maintaining integrated project plans • Facilitating executive steering committees and governance meetings • Coordinating activities across business, technical, vendor, and client organizations • Managing multiple workstreams simultaneously • Driving project accountability across cross-functional teams • Monitoring project health using KPIs, milestones, and performance metrics • Preparing executive-level presentations, dashboards, and status reports • Managing RAID logs and ensuring timely issue resolution • Supporting procurement, contract management, and vendor coordination activities • Ensuring compliance with state, federal, and CMS requirements where applicable • Supporting organizational change management and implementation readiness • Identifying opportunities to leverage AI and automation to improve project execution and delivery efficiency

• Analyze business, functional, and technical requirements to develop comprehensive testing strategies • Develop and maintain test plans, test scenarios, test cases, and test scripts • Execute functional, integration, system, regression, end-to-end, and user acceptance testing (UAT) • Validate business processes across multiple modules and integrated systems • Perform defect identification, documentation, prioritization, and lifecycle management • Collaborate with developers to troubleshoot issues and verify defect resolution • Facilitate testing workshops with client stakeholders and business users • Coordinate testing activities across multiple teams and vendors • Support data validation, reconciliation, and conversion testing efforts • Validate APIs, interfaces, file transfers, and system integrations • Participate in release planning and production readiness activities • Support test metrics, quality dashboards, and executive status reporting • Ensure testing aligns with CMS, state, and organizational quality standards • Identify opportunities to improve testing efficiency through automation, AI-assisted test generation, and modern quality assurance practices • Mentor junior testers and contribute to continuous process improvement initiatives

• Design, configure, and maintain OnBase solutions, including: Workflows Document types, life cycles, and queues User groups, security, and permissions • Develop and customize OnBase components using: Workflow Designer Unity Scripting / Unity APIs OnBase Configuration Studio • Implement document capture, indexing, and storage solutions to support MMIS business processes • Support integrations between OnBase and MMIS components (e.g., eligibility, provider management, claims, finance) • Collaborate with technical teams on data exchange, interface troubleshooting, and performance optimization • Assist with upgrades, patches, and environment migrations (Dev/Test/UAT/Prod) • Support system and user acceptance testing (SIT/UAT), including defect analysis and resolution • Participate in release planning and deployment activities • Ensure solutions comply with state security, audit, and documentation standards • Work closely with business analysts to translate Medicaid business requirements into technical OnBase solutions • Produce and maintain technical documentation, configuration artifacts, and support guides • Participate in design reviews, sprint planning, and status reporting

• Lead requirements gathering, analysis, documentation, and validation activities for MMIS modernization initiatives with a primary focus on Claims Processing • Facilitate Joint Application Design (JAD) sessions and working sessions with state stakeholders, business teams, technical teams, and vendors • Translate complex business needs into clear, structured, and testable business requirements using established business analysis methodologies • Track requirements from initial scope definition through refinement, validation, implementation, and testing support • Conduct current-state versus future-state gap analysis and recommend modernization approaches aligned with Commonwealth objectives • Ensure requirements traceability throughout the Software Development Life Cycle (SDLC) • Support defect triage, operational impact analysis, issue resolution, and change management activities • Partner closely with development and QA teams to ensure business intent is accurately implemented • Lead analysis activities supporting modernization of the MMIS Claims Processing solution, including: - Claims intake and submission workflows - Claims editing and validation - Claims adjudication and pricing - Payment processing and financial disposition - Denials, suspensions, adjustments, and voids - Coordination of Benefits (COB) - Third Party Liability (TPL) - Managed Care encounter processing - Provider reimbursement methodologies - Claims lifecycle reporting and operational monitoring • Analyze and document business requirements supporting multiple claim submission channels, including: - Provider Web Portal - Electronic Data Interchange (EDI) - X12 transaction processing - Batch file interfaces - Clearinghouse integrations - System-to-system interfaces • Develop business requirements supporting the processing of standard healthcare transactions, including: - 837 Institutional (837I) - 837 Professional (837P) - 837 Dental (837D) - 835 Electronic Remittance Advice - 270/271 Eligibility Inquiry & Response - 276/277 Claim Status Inquiry & Response - Other HIPAA-compliant X12 transactions supporting Medicaid operations • Collaborate with business and technical teams to analyze: - Claims editing rules - Benefit and policy validation - Payment logic - Pricing methodologies - Provider reimbursement - Financial reconciliation - Exception handling - Operational workflows • Produce comprehensive Business Requirements Documents (BRDs) including: - Business background and objectives - Current-state and future-state business processes - Claims workflow analysis - Business rules - Detailed business requirements - Operational impacts and dependencies - Assumptions - Key decisions - Open issues - Testing considerations - Validation scenarios • Develop: - Process flows - Decision trees - Use cases - Decision tables - Data mapping documentation - Interface specifications - Business rules catalogs - Workflow diagrams • Maintain high-quality documentation standards across all deliverables • Leverage AI tools and prompt engineering techniques to support requirements generation, business analysis activities, and documentation development • Create and refine AI prompts to improve the quality and efficiency of requirements-related deliverables • Evaluate AI-generated output for accuracy, completeness, consistency, and business relevance • Apply critical thinking and business judgment when utilizing AI-assisted analysis techniques • Build strong working relationships with client stakeholders, project leadership, and cross-functional teams • Facilitate productive discussions and diplomatically challenge unclear or incomplete requirements when necessary • Communicate complex business and technical concepts effectively to both technical and non-technical audiences • Anticipate downstream impacts, risks, dependencies, financial implications, and operational considerations associated with requirements decisions • Operate independently as a self-starter while contributing to broader modernization program objectives

• Design, code, test, and maintain COBOL programs for mainframe applications • Work with mainframe systems and associated technologies to ensure optimal performance and reliability • Analyze business requirements and system specifications to develop effective and efficient COBOL solutions. Identify and troubleshoot issues, providing timely resolutions • Collaborate with cross-functional teams, including business analysts, systems analysts, and other developers, to ensure seamless integration of COBOL applications within the broader IT ecosystem • Create and maintain comprehensive documentation for all COBOL programs, ensuring clarity and ease of understanding for other team members • Conduct thorough unit testing of developed code to ensure its functionality, reliability, and compliance with established standards • Identify opportunities for performance optimization and implement necessary improvements to enhance the overall efficiency of COBOL applications

• Gather, analyze, and document business requirements for reports, dashboards, and data extracts • Translate business requirements into detailed functional and technical specifications • Perform data analysis and validation using SQL • Map source system data elements to reporting requirements and outputs • Create report mockups, wireframes, and reporting specifications • Collaborate with business stakeholders, technical teams, data engineers, and report developers • Support User Acceptance Testing (UAT) and reporting validation activities • Identify and resolve data quality issues and reporting discrepancies • Document business rules, data definitions, transformation logic, and reporting processes • Support modernization and migration activities involving reporting and analytics platforms • Participate in project planning, design sessions, requirements workshops, and stakeholder meetings

• Lead the development and execution of the overall Organizational Change Management strategy across MMIS modernization initiatives • Align OCM activities with project governance, PMO standards, and SDLC processes • Serve as the primary advisor to State leadership on change readiness, adoption risks, and mitigation strategies • Conduct stakeholder analysis and develop engagement strategies across multiple State agencies and divisions • Design and implement communication plans, messaging frameworks, and outreach strategies • Lead organizational readiness assessments and define action plans to address gaps • Develop and implement adoption metrics, feedback mechanisms, and performance tracking tools • Conduct Change Impact Analyses (CIA) to assess impacts on people, processes, and technology • Develop and execute resistance management strategies • Support development of organizational design recommendations to align with future-state operations • Develop and maintain key OCM deliverables, including: OCM Plan, Stakeholder Analysis, Communication Plan & Assets, Training Plan & Materials, Readiness Assessments, Adoption Metrics & Dashboards, Transition & Sustainment Plans • Collaborate with PMO leadership to integrate OCM into project plans, status reporting, and governance structures

• Lead end-to-end delivery of enterprise Medicaid IT initiatives (MMIS, Provider Enrollment, HR-1, etc.) • Drive project governance, risk management, and executive reporting • Coordinate across State stakeholders, vendors, and development teams • Translate business needs into actionable delivery plans and technical direction • Oversee requirements, testing, and implementation readiness • Ensure projects are delivered on time, on budget, and aligned to State objectives • Mentor State staff and support knowledge transfer/sustainability

Data Governance Analyst Location: USA Remote Department: Consultant Job Description: Data Governance Analyst About Us: Known for “Delighting the Client” through performance, innovation, and an employee-centric culture, S2Tech is a fast-growing IT consulting company serving clients in over a quarter of the United States. We are widely recognized as a leading provider of both technical and business services in support of Health and Human Services-related projects. Feel free to learn more at www.s2tech.com. Why S2Tech?: - Stable, privately-owned company with a strong reputation for building long-term client relationships through the delivery of consistent value-based service - 25+ years providing IT and Business services to private customers and government programs throughout the United States - Expansive client portfolio and active projects – employees benefit from innovative project exposure and in-house skill development training/courses - Corporate culture that emphasizes the importance of family and promotes a healthy work-life balance - Offer competitive pay and a range of benefits, including: - Medical / Dental / Vision Insurance – insurance premium assistance provided - Additional Insurance (Life, Disability, etc.) - Paid Time Off - 401(k) Retirement Savings Plan & Health Savings Account - Various training courses to promote continuous learning - Corporate Wellness Program - Be part of a company that gives back through its non-profit organization, Fortune Fund, which was launched in 2001. The goal of the Fortune Fund is to close the rural/urban divide by ensuring children in rural communities in India and the United States understand the importance of education & are aware of professional career opportunities, allowing them to link their professional & educational goals Job Overview: We are seeking a Data Governance Analyst to support the development and execution of enterprise data governance initiatives. This role will partner with business and technical stakeholders to translate data governance strategy into practical processes, standards, and tools that improve data quality, accessibility, and compliance across the organization. Responsibilities: - Translate data governance strategy into actionable processes, standards, and controls aligned with organizational goals - Draft, document, and socialize data governance policies, standards, and procedures (e.g., data stewardship, data quality, metadata management, data access, and retention) - Support governance forums (councils, work groups, committees), including agenda development, facilitation, documentation, and tracking of decisions and action items - Develop and maintain business glossaries, data dictionaries, and metadata management frameworks - Define and support Master Data Management (MDM) and reference data processes - Partner with data stewards and business stakeholders to define roles, responsibilities, and RACI frameworks - Assist in the development of data quality rules, metrics, and monitoring processes - Create training materials and communications to promote data governance adoption and data literacy - Support data governance tool evaluation, implementation, or optimization efforts - Perform project coordination activities, including planning, status tracking, risk identification, and stakeholder communication - Contribute to data management strategy roadmaps and implementation plans Required Qualifications: - 5+ years of experience in data governance, data management, data quality, or related roles - Experience developing data governance artifacts such as policies, standards, procedures, business glossaries, or data dictionaries - Familiarity with data governance frameworks (e.g., DAMA-DMBOK or similar best practices) - Experience working with cross-functional teams, including business stakeholders, data owners, and IT teams - Understanding of data lifecycle concepts, including data creation, usage, storage, retention, and archival - Strong organizational and project coordination skills with the ability to manage multiple priorities - Proficiency with Microsoft Office tools (Word, Excel, PowerPoint) and collaboration tools (e.g., Teams, SharePoint, Confluence, Jira) - Strong writing and documentation skills with exceptional attention to detail and ability to produce clear, concise deliverables with minimal rework Preferred Qualifications: - Experience with healthcare, Medicaid, or New York State (NYS) Medicaid programs S2Tech is committed to hiring and retaining a diverse workforce. We are an equal opportunity employer making decisions without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected class.

Business Analyst – Care Coordination / Rural Health Location: Raleigh, North Carolina, United States Job Category: BA/SME Requisition Number: BUSIN001921 - Full-Time Job Description: Location: Raleigh, NC (Hybrid – onsite required) About Us: Known for “Delighting the Client” through performance, innovation, and an employee-centric culture, S2Tech is a fast-growing IT consulting company serving clients in over a quarter of the United States. We are widely recognized as a leading provider of both technical and business services in support of Health and Human Services-related projects. Why S2Tech?: - Stable, privately-owned company with a strong reputation for building long-term client relationships through the delivery of consistent value-based service - 25+ years providing IT and Business services to private customers and government programs throughout the United States - Expansive client portfolio and active projects – employees benefit from innovative project exposure and in-house skill development training/courses - Corporate culture that emphasizes the importance of family and promotes a healthy work-life balance - Offer competitive pay and a range of benefits, including: - Medical / Dental / Vision Insurance – insurance premium assistance provided - Additional Insurance (Life, Disability, etc.) - Paid Time Off - 401(k) Retirement Savings Plan & Health Savings Account - Various training courses to promote continuous learning - Corporate Wellness Program - Be part of a company that gives back through its non-profit organization, Fortune Fund, which was launched in 2001. The goal of the Fortune Fund is to close the rural/urban divide by ensuring children in rural communities in India and the United States understand the importance of education & are aware of professional career opportunities, allowing them to link their professional & educational goals Job Overview: We are seeking a Business Analyst with experience in healthcare operations and care coordination to support Rural Health Transformation initiatives. This role will focus on translating program requirements into actionable workflows, supporting provider adoption, and ensuring alignment between policy, operations, and technology. Responsibilities: - Elicit and document business requirements for care coordination and rural health initiatives - Support development of workflows for provider engagement, referral management, and service delivery - Analyze current-state vs. future-state processes for rural providers and community organizations - Assist in defining operational models for hubs, networks, and care coordination structures - Collaborate with technology teams to support system and data integration requirements - Support stakeholder workshops and requirements validation sessions - Develop process documentation, user stories, and functional specifications - Assist in readiness assessments and provider onboarding efforts Required Qualifications: - 5+ years of experience as a Business Analyst in healthcare, Medicaid, or public sector programs - Experience with care coordination, case management, or provider operations - Strong skills in process mapping and workflow design - Experience working with cross-functional teams (business, technical, and operational) - Excellent communication and documentation skills Preferred Qualifications: - Experience with HIE, interoperability, or referral platforms (e.g., Unite Us) - Familiarity with value-based care or APM models - Experience in rural health or community-based service delivery S2Tech is committed to hiring and retaining a diverse workforce. We are an equal opportunity employer making decisions without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected class.