• Acts as primary point of contact for identified customers and builds strong, collaborative relationships • Understands key elements of the business agreement with each customer • Develops and executes account plans capturing the product, color and services needs of the customer • Understands and accurately communicates the values and benefits of Axalta product, color, and services • Understands and engages the appropriate resources to meet the unique needs of each customer • Maintains an organized communication approach with a regular customer call schedule and clearly documents customer interactions in SalesForce (SFDC) • Follows-up on issues in a timely manner and identifies and advises on process improvements to alleviate roadblocks facing the customer • Effectively prioritize tasks and contributes to regional team’s expected results for revenue, profitability, customer retention, and distributor management with a high sense of urgency • Provides support on standard operating procedures (SOP’s) and ensures customer is aware of education and support available through Axalta Training Classes and Local Performance Groups • Leads paint conversion efforts and solicits distribution resources to support the customer • Maintains accurate account information and contact data in SalesForce (SFDC) • Utilizes appropriate technological resources (SharePoint, Salesforce, MSOffice, etc.) to further individual productivity and enhance communication with co-workers and customers

• Coordinate and manage customer on-boarding/client interaction and campaigns for variable print, pre-media or Sales throughout the lifecycle (initial meeting through final disposition of a customer's project) • Project manage customer on-boarding/client interaction and campaigns for variable print or pre-media throughout the lifecycle (initial meeting through final disposition of a customer's project) • Gather required data from customers and evaluate objectives and goals to create the project plan and develop the statement of work • Submit Statement of Work to legal for approval • Analyze and review the customer requirements and make determination on the scope of the overall project • Pull together the appropriate resources/departments required to successfully implement a customer campaign • Estimate time frames, and resources (programming, composition, photo, creative, prepress, etc) required to successfully complete a project • Design & implement workflows after evaluating complexity, deliverables, and costs/job profitability • Maintain the master schedule for all project activities and conduct periodic status checks to assess progress against the schedule • Make changes to plans when requirements change/shift • Communicate customer project status to appropriate stakeholders and disseminate information on problems or potential delays • Manage customer expectations and ensure the completed work meets customer SLA's and comply with the company standards • May hold color review meetings with the customer to review and make changes to jobs • May be involved in establishing test cases and final sign-off on projects for go live to the customer • Performs other related duties and participates in special projects as assigned

• Promote a product to meet/exceed sales goals in community/private practices as well as hospitals/health systems • Comply with all company policies, required reports, requests and promotional compliance and effectively manages AbbVie field assets. • Identify/uncover customer needs (training, clinical, operational, reimbursement) and address with appropriate AbbVie resources. • Expert delivery of anatomical/procedural information and training, including the appropriate use of anatomical terminology to train injection paradigms/postures while highlighting various anatomical and injection insights and considerations. • Provide education and clinical/injection training for residents, fellows, and other key hospital personnel. • Collaborate with other Account Specialist to promote the product for approved indications and execute individual, department, or group resident/fellow trainings within hospital/health system accounts. • Effectively utilize AbbVie’s sales and data resources to enhance productivity and growth of AbbVie products while implementing U.S. Marketing Plan. • Driving a personal auto or company car or truck, or a powered piece of material handling equipment

• Promote a product to meet/exceed sales goals in community/private practices as well as hospitals/health systems. • Comply with all company policies, required reports, requests and promotional compliance and effectively manages AbbVie field assets. • Identify/uncover customer needs (training, clinical, operational, reimbursement) and address with appropriate AbbVie resources. • Expert delivery of anatomical/procedural information and training, including the appropriate use of anatomical terminology to train injection paradigms/postures while highlighting various anatomical and injection insights and considerations. • Provide education and clinical/injection training for residents, fellows, and other key hospital personnel. • Collaborate with other Account Specialist to promote the product for approved indications and execute individual, department, or group resident/fellow trainings within hospital/health system accounts. • Effectively utilize AbbVie's sales and data resources to enhance productivity and growth of AbbVie products while implementing U.S. Marketing Plan.