• Perform remote ophthalmic triage by assessing patient symptoms • Obtain ocular and medical histories • Evaluate the urgency of visual complaints using established protocols • Determine appropriate disposition, including urgent, emergent, or routine care • Coordinate patient care by monitoring and responding to real-time communications • Collaborate with scheduling teams and providers • Review, prioritize, and respond to electronic medical record messages • Document patient encounters, triage assessments, clinical recommendations, and provider communications • Provide patient education regarding eye conditions, treatment plans, medications, and symptoms requiring escalation of care • Participate in quality assurance activities

• Provide exceptional technical service on Smardt chillers, including indoor and outdoor equipment. • Perform equipment startups, commissioning, troubleshooting, warranty work, and routine maintenance. • Diagnose and resolve operational issues accurately, safely, and professionally. • Travel within the assigned local market and occasionally beyond, as required by business needs. • Communicate clearly with customers regarding equipment operation, maintenance requirements, service performed, and outstanding issues. • Complete installations, equipment deliveries, and removals in accordance with company standards. • Maintain availability for on-call emergency service, typically approximately one week every one to two months, or as business needs require. • Ensure all tools, testing devices, PPE, and service equipment are safe, properly maintained, and used in accordance with company requirements. • Recommend repair, replacement, or service options to customers when appropriate. • Promote service agreements and additional service work to support customer needs and equipment reliability. • Leverage technical support from head office or other internal resources when needed. • Complete service documentation, reports, and administrative requirements accurately and on time. • Follow all company safety standards, customer site requirements, and applicable regulatory requirements.

• responsible for the maintenance of plant equipment and systems • troubleshooting, repairing, and performing predictive and preventive maintenance on plant equipment • monitoring equipment performance through testing and analysis • reporting variances • performing installation, repair and maintenance to facility equipment, systems and components • interpreting design drawings and O&M manuals • replacing worn damaged or failed equipment • making repairs to steam turbine and combustion turbine auxiliary, prime movers and balance of plant equipment • assisting Engineering with modifications/revisions to plant systems

• Partner with HVAC/R, restaurant and hospitality managers to offer comprehensive service solutions for commercial cooking, refrigeration, ware-washing, and other specialty food service equipment. • Demonstrate your mechanical aptitude, troubleshooting skills and ability to read diagrams and schematics. • Properly troubleshoot, diagnose, and repair Commercial Kitchen Equipment, including cooking, refrigeration, ware-washing and other specialty food service equipment. • Communicate with manufacturers as needed to help with diagnoses and parts identification. • Consult with the Technical Assistance Group for technical support while onsite. • Install all parts ordered for the customer in a timely and professional manner and in line with company policy. • Promote and recommend other services provided by Smart Care to customers when needed. • Produce accurate and timely administrative documents, such as work orders, time reporting, receipts, and truck stock inventory. • Follow safe work practices and accident prevention procedures. • Maintain a neat and orderly service vehicle, along with accurate parts and tool inventory. • Maintain productivity levels in accordance with company standards.