CVS Health is a leading healthcare company operating CVS Specialty, CVS Pharmacy, CVS MinuteClinic, and CVS Caremark. In 2018, CVS combined forces with healthca
Senior Manager – Epic Training Environment, Content Strategy
Location
Florida + 2 moreAll locations: Florida | Idaho | Texas
Posted
5 days ago
Salary
$67.9K - $199.1K / year
Seniority
Senior
Job Description
Senior Manager – Epic Training Environment, Content Strategy
CVS Health
• Oversee training environment strategy, structure, and governance across implementations and optimization efforts • Manage intake, prioritization, and execution of training environment build and rebuild requests (MST build/rebuild) • Serve as the primary liaison between business units, Clinical Informatics, and IT for training environment needs • Establish and maintain standards for training documentation, job aids, and learning materials • Develop and manage a centralized intake and prioritization process for education materials • Ensure all training content aligns with system workflows, deployment timelines, and operational needs • Monitor environment readiness, identify risks, and drive mitigation strategies • Lead continuous improvement efforts related to training environments and content processes • Provide oversight and quality assurance for documentation across teams
Job Requirements
- Bachelor’s degree or equivalent experience
- 7+ years of experience in clinical informatics, healthcare IT, or enterprise training
- Epic certification required
- Hands-on experience with MST build and MST rebuild processes
- Demonstrated experience developing training materials and documentation at scale
- Strong project management, prioritization, and stakeholder management skills
- High attention to detail and commitment to quality.
Benefits
- medical, dental, and vision coverage
- paid time off
- retirement savings options
- wellness programs
- other resources, based on eligibility
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