• Own client relationships and drive growth for a portfolio of e-commerce clients • Develop proactive growth strategies, not just reactive problem-solving • Collaborate cross-functionally to get clients what they need quickly

• Responsible for verifying skilled nursing patient set up in PointClickCare (PCC), billing, and follow-up of skilled nursing Medicare, Managed Care, Medicaid, and coinsurance claims through clearing house, online portals, and via phone. • Perform quality assurance checks of patient information in PCC. • Bill initial and/or adjusted skilled nursing (SNF) claims for Managed Care, Medicare, Medicare copy claims, Benefit exhaust, no pays, Medicaid, and Coinsurance through Waystar clearing house, fax, or online portals. Billing SNF Private Pay statements thorough Waystar. • Create and bill carve out and high cost drug claims. • Performa revenue input, claim creation, billing, and follow-up of immunization charges to Medicare and Manage Care. • Maintain familiarity with current and past contracts with Managed Care companies. • Follow up on past due revenue for Medicare, Managed Care, Coinsurance, and Medicaid accounts. Maintain knowledge of past due revenue for monthly calls with communities and Finance Director. • Support communities with PCC, Medicare/Insurance, contract, and patient account questions that may arise. • Follow up on all SNF credit accounts to determine if refund or escheatment is due or PCC adjustment is needed. • Process write off and refunds via Service Now and PCC. • Perform month end closing of divested communities in PCC. • Track all claims for monthly billing deadlines. • Provides support for other team members as needed.

• Play an integral role in new business pitches, foster long-term relationships, act as a catalyst in negotiating business terms to achieve enterprise-wide deployments of Fortinet solutions and deliver meaningful results for all parties involved. • Effectively on-board new clients and proactively focus on growing and developing existing accounts. • Generate a robust sales pipeline, qualify opportunities, and provide accurate forecasts. • Collaborate with internal teams to deliver contract bids, proposals, RFI/RFP responses, and Statements of Work that reflect our commitment to excellence. • Travel throughout the territory to support the needs of the business.

Role Description Following a promotion in the team, we have a great opportunity looking after premium hospitality and retail within London. This role is responsible for elevating the presence of our brands, primarily The Dalmore, across some of London's most prestigious luxury on trade venues and hotel portfolios. - Drive distribution, visibility, and activation standards across an account base of up to 50 flagship venues. - Act as an ambassador, delivering engaging training and education sessions. - Support activations and social media amplification. Qualifications - Previous experience of sales in a similar role, ideally working with luxury brands. - Knowledge of premium hospitality, retail, lifestyle, or customer experience environments and how to deliver elevated experiences. - Strong working knowledge of Microsoft Office including Excel, PowerPoint, Word, Outlook, and Copilot. - Brilliant communicator and active listener with an eye for detail. - Consultative selling approach alongside strong influencing and negotiation skills. - Positive attitude, can-do mindset, and great tenacity. Requirements - Relevant experiences that could help you succeed in this role. Benefits - Competitive salary and bonus package. - Life assurance and competitive pension. - Excellent product allowance. - 35 days annual leave. - Enhanced family-friendly policies.