More than a company, it's a calling.
Patient Account Representative
Location
Tennessee
Posted
5 days ago
Salary
$18 - $23 / hour
Seniority
Junior
Job Description
Patient Account Representative
Brookdale
• Responsible for verifying skilled nursing patient set up in PointClickCare (PCC), billing, and follow-up of skilled nursing Medicare, Managed Care, Medicaid, and coinsurance claims through clearing house, online portals, and via phone. • Perform quality assurance checks of patient information in PCC. • Bill initial and/or adjusted skilled nursing (SNF) claims for Managed Care, Medicare, Medicare copy claims, Benefit exhaust, no pays, Medicaid, and Coinsurance through Waystar clearing house, fax, or online portals. Billing SNF Private Pay statements thorough Waystar. • Create and bill carve out and high cost drug claims. • Performa revenue input, claim creation, billing, and follow-up of immunization charges to Medicare and Manage Care. • Maintain familiarity with current and past contracts with Managed Care companies. • Follow up on past due revenue for Medicare, Managed Care, Coinsurance, and Medicaid accounts. Maintain knowledge of past due revenue for monthly calls with communities and Finance Director. • Support communities with PCC, Medicare/Insurance, contract, and patient account questions that may arise. • Follow up on all SNF credit accounts to determine if refund or escheatment is due or PCC adjustment is needed. • Process write off and refunds via Service Now and PCC. • Perform month end closing of divested communities in PCC. • Track all claims for monthly billing deadlines. • Provides support for other team members as needed.
Job Requirements
- High school diploma or general education degree (GED) and minimum of one to three years related experience
- Additional education may be substituted for years of experience requirement on a year-for-year basis up to 2 years
- Associate’s or Bachelor’s Degree preferred
- Prior experience billing Medicare and insurance claims is required
- Must have proficiency in Microsoft office including Excel and Word
- Prior experience with PCC and Waystar, and experience in SNF billing is preferred.
Benefits
- Medical, Dental, Vision insurance
- 401(k)
- Associate assistance program
- Employee discounts
- Referral program
- Early access to earned wages for hourly associates (outside of CA)
- Optional voluntary benefits including ID theft protection and pet insurance
- Paid Time Off
- Paid holidays
- Company provided life insurance
- Adoption benefit
- Disability (short and long term)
- Flexible Spending Accounts
- Health Savings Account
- Optional life and dependent life insurance
- Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
- Tuition reimbursement
Related Guides
Related Job Pages
More Account Manager Jobs
• Play an integral role in new business pitches, foster long-term relationships, act as a catalyst in negotiating business terms to achieve enterprise-wide deployments of Fortinet solutions and deliver meaningful results for all parties involved. • Effectively on-board new clients and proactively focus on growing and developing existing accounts. • Generate a robust sales pipeline, qualify opportunities, and provide accurate forecasts. • Collaborate with internal teams to deliver contract bids, proposals, RFI/RFP responses, and Statements of Work that reflect our commitment to excellence. • Travel throughout the territory to support the needs of the business.
Sales - Account Manager - Luxury On Trade
Whyte & MackayBorn in Glasgow, made in Scotland and enjoyed around the world. Whyte and Mackay is home to a collection of multi-award-winning global whisky brands led by The Dalmore, Fettercairn, Jura and Tamnavulin. Our mission is to be a driving force in whisky, renowned for building brands that stand out. Enabled by a community of 675 colleagues, reaching across 17 countries. Committed to growth and investment in talent.
Role Description Following a promotion in the team, we have a great opportunity looking after premium hospitality and retail within London. This role is responsible for elevating the presence of our brands, primarily The Dalmore, across some of London's most prestigious luxury on trade venues and hotel portfolios. - Drive distribution, visibility, and activation standards across an account base of up to 50 flagship venues. - Act as an ambassador, delivering engaging training and education sessions. - Support activations and social media amplification. Qualifications - Previous experience of sales in a similar role, ideally working with luxury brands. - Knowledge of premium hospitality, retail, lifestyle, or customer experience environments and how to deliver elevated experiences. - Strong working knowledge of Microsoft Office including Excel, PowerPoint, Word, Outlook, and Copilot. - Brilliant communicator and active listener with an eye for detail. - Consultative selling approach alongside strong influencing and negotiation skills. - Positive attitude, can-do mindset, and great tenacity. Requirements - Relevant experiences that could help you succeed in this role. Benefits - Competitive salary and bonus package. - Life assurance and competitive pension. - Excellent product allowance. - 35 days annual leave. - Enhanced family-friendly policies.
Role Description The Strategic Account Manager I is a portfolio of strategic wholesale and industrial accounts across Gas South’s ever-expanding service territory. The role requires some direct customer interaction, focusing on transactional order processing, customer data entry and analysis, and internal collaboration while learning industry best practices under supervision. Additionally, the Strategic Account Manager I will be responsible for contacting assigned STAC-lite customers to renew their contracts. Are you a fit? - A successful candidate for this role is proactive, curious, and a good critical thinker. - You are organized, thorough and appreciate progress. - You have a customer service mindset. - You can see the big picture yet also dig into the details to understand how things work to identify and drive improvements. - You can work independently but also love being part of a team that collaborates to achieve common goals. Qualifications - Bachelor’s Degree - Accounting, Finance, Economics, Statistics, Business Administration, or Engineering. - 0-2 years of relevant experience, preferably in customer service, data analysis, or financial operations in the natural gas industry. - Strong attention to detail, ability to learn quickly, and basic analytical skills. Requirements - Assist with processing customer orders, including volume and rate analysis. - Support data entry and account-related inquiries from Strategic Customers. - Learn to analyze customer usage trends and provide recommendations. - Coordinate with internal teams (Sales, Pricing, Trading, Risk, Legal, and Billing) to support customer account activities. - Assist in preliminary invoice development and verification of transactions for assigned accounts. - Maintain accurate records and generate basic reports. - Ensure data is entered and maintained accurately in Salesforce and other systems. - Provide basic support such as validating transactions related to Baseload, Swing, Inday, and Turnback orders for Strategic Customers while escalating complex issues. Benefits - Full medical, dental, and vision coverage. - Employer-paid life and disability coverage. - Annual employer contributions of up to 12.5% to your 401k. - Remote work options available based on business needs. - Annual performance incentive is a % of annual benchmark based on position level. - Paid four-week sabbatical every five years. - Opportunities to volunteer in the community. - Education assistance up to $5250 per year.
• Project setup & maintenance: You ensure our projects are entered cleanly into the system, manage project data, and make deadlines your best friend. • Task prioritization: Whether large or small tasks — you assign them skillfully according to urgency and ensure our internal and external partners stay aligned and on track. • Dispatching documents: No document gets lost with you! You ensure proposals and project materials are delivered to our clients' inboxes on time. • Communication: Whether handling client inquiries or coordinating with team leads — you manage communication channels and never lose the thread. • Administrative support: You assist our teams with all organizational needs, maintain client data, and keep project files up to date.


