See Security Differently™
Technical Delivery Manager 2, Technical Engagement Manager 2
Location
United States
Posted
8 days ago
Salary
$85.1K - $106.4K / year
Seniority
Senior
Job Description
Technical Delivery Manager 2, Technical Engagement Manager 2
Bugcrowd
• Lead the end to end technical onboarding and configuration of Bug Bounty, Vulnerability Disclosure, Red team and pentest programs for new and existing customers. • Translate customer security requirements into tailored program designs and platform configurations. • Conduct technical program reviews, kickoff meetings, and walkthroughs with customers and internal stakeholders. • Troubleshoot technical issues related to platform integrations, vulnerability workflows and reporting. • Act as a technical point of contact during program launches, ensuring smooth transitions and early success. • Provide expert guidance on offensive security engagements, vulnerability triage, communication workflows, and integration best practices. • Collaborate closely with the Customer Relationship Managers and sales teams to align technical delivery with customer expectations. • Partner with Line of Business Owners, Product, Engineering and Operations team to relay customer feedback and advocate for feature enhancements. • Assist in developing and improving internal onboarding playbooks, technical documentation, and enablement materials. • Support continuous improvement of delivery processes to drive consistency, quality and scalability. • Maintain deep expertise in Bugcrowd’s platform capabilities, bug bounty program models, and pentesting methodologies. • Stay informed on industry trends and evolving security practices to provide innovative customer solutions.
Job Requirements
- 4+ years of experience in a customer-facing technical role such as implementation, solutions architecture, technical program management, or professional services.
- Deep knowledge of pentest, bug-bounty and red-team methodologies.
- Strong problem solving skills and ability to manage multiple projects simultaneously
- Excellent written & verbal communication with customer facing mindset
- Ability to work collaboratively in a cross functional environment.
Benefits
- Health insurance
- Flexible work hours
- Paid time off
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