Role Description Every carrier CoverForce integrates with speaks its own dialect — its own industry codes, its own underwriting questions, its own appetite rules — and none of it lines up with anyone else's. This role exists to translate all of that carrier-specific chaos into one clean, standardized structure that our platform runs on, and to keep it accurate as carriers change their rules underneath us. This isn't a project-management or requirements-gathering role. You won't be writing tickets or managing a backlog. You'll be doing the actual data work: - Opening a carrier's raw underwriting sheet. - Figuring out what it means. - Turning it into something our system can use correctly. It's detailed, carrier-by-carrier work, and it rewards someone who gets faster at it over time by building tools and shortcuts rather than just grinding through the rows. What you'll do - Work against a few recurring problems, not a fixed checklist. - Build and hold mapping for industry and class codes across carriers. - Figure out underwriting logic from messy carrier-provided formats. - Onboard new carriers and update existing ones, treating them as the same problem. - Catch duplicates in underwriting questions flagged by a script. - Maintain a reliable way to know which carriers will write business for given criteria. - Provide fast, accurate answers on carrier, coverage, or data-quality questions. The single biggest lever in this role is automation. This work is naturally repetitive, and we want someone who treats that repetition as a problem to solve rather than a task to grind through — building scripts, spreadsheet tooling, or AI-assisted workflows, and pulling in engineering help or third-party tools where that's the faster path. Qualifications - Exceptional attention to detail. - A genuine drive to automate. - Real ownership of messy, inconsistent source files. - Proactive in asking questions for clarification. - A fast learner, able to pick up unfamiliar domains quickly. - Able to work remotely from India. Requirements - Experience in commercial P&C insurance (BOP, Workers' Comp, GL, Auto) is a plus. - Familiarity with NAICS, SIC, or NCCI coding systems. - Background as a business analyst, product analyst, or data/systems analyst. - Prior experience at a company integrating with multiple external partner APIs or carriers. - Python or other scripting experience. Benefits - Room for growth as carrier count increases. - Opportunity to build automation and own larger pieces of the pipeline. - Hands-on, detailed data work with potential for strategic involvement.

Role Description Join one of the nation’s most comprehensive academic medical centers, UChicago Medicine, as a Business Ambulatory Analyst - Associate. This is a remote work from home opportunity and you may be based outside of the greater Chicagoland area. - Under direct supervision, assists in formulating and defining systems scope and objectives through research and fact-finding combined with a basic understanding of business applications and industry requirements. - Includes analysis of business and user needs, documenting requirements, and revising existing application configuration as necessary. - Collaborates with other members of the Application team. - Ability to consider most business implications of the application of technology to the current business environment. Essential Job Functions - Evaluate most business implications of technology in the current business environment. - Analyze business and user needs and assist in formulating and defining systems scope and objectives. - Document Requirements in the BRD (Business Requirement Document). - Revising existing (problematic) system logic or builds new application configurations. - Unit test configuration and other application set up. Qualifications - General understanding of information systems concepts and terminology. - Ability to cope in a fast-paced environment. - Capable of working well in a diverse, multi-disciplinary team. - High School degree or equivalent relevant certification in healthcare, business management or information systems is required. Requirements - Practical experience in a specific area of healthcare operations, Healthcare research or Healthcare teaching desired. - Associates degree or equivalent relevant certification in healthcare, business management or information systems. Position Details - Job Type / FTE: Full - Time - Shift: Days - Job Location: Remote - Unit/Department: Pharmacy Services Informatics - CBA Code: Non-Union Benefits UChicago Medicine is committed to transparency in compensation and benefits. The pay range provided reflects the anticipated wage or salary reasonably expected to be offered for the position. - The pay range is based on a full-time equivalent (1.0 FTE) and is reflective of current market data, reviewed on an annual basis. - Compensation offered at the time of hire will vary based on candidate qualifications and experience and organizational considerations, such as internal equity. - Pay ranges for employees subject to Collective Bargaining Agreements are negotiated by the medical center and their respective union.

• Proactively identify and evaluate high-value, cross-functional automation opportunities aligned to enterprise strategy. • Assess feasibility, complexity, scalability, and ROI of automation initiatives. • Define and quantify business cases with measurable outcomes (cost savings, efficiency gains, risk reduction, quality improvement). • Act as a trusted advisor to stakeholders in prioritizing automation initiatives. • Contribute to building and sustaining a robust automation pipeline. • Lead end-to-end discovery for complex processes, including detailed As-Is and scalable To-Be designs. • Collaborate with Solution Architects to influence high-level solution architecture decisions. • Ensure requirements are complete, scalable, and aligned to enterprise architecture standards. • Serve as a quality gate for functional documentation (PDD validation and requirement clarity). • Anticipate downstream impacts across systems, integrations, and operating models. • Lead workshops with senior stakeholders to shape automation vision and solution direction. • Communicate automation sources of value in business terms tailored to executive audiences. • Navigate ambiguity and resolve complex scope or requirement conflicts. • Act as the primary liaison between business stakeholders, Solution Architects, and Developers. • Guide and mentor junior Business Analysts when applicable. • Partner with Solution Architects and Developers through design, testing, and deployment phases. • Facilitate alignment on scope, acceptance criteria, and business validation. • Independently manage analysis deliverables across multiple initiatives. • Proactively identify risks, interdependencies, and mitigation strategies. • Support Agile ceremonies and facilitate stand-ups as needed. • Design and implement change management strategies to drive sustainable automation adoption. • Develop stakeholder communication plans that promote “automation-first” mindset. • Identify adoption barriers and implement mitigation strategies. • Ensure business readiness for deployment and post-implementation transition. • Maintain strong knowledge of UiPath platform capabilities and emerging automation technologies. • Leverage enterprise application expertise (e.g., Salesforce, Workday, NetSuite, Concur, Coupa, etc.) to identify integration opportunities. • Stay current on automation trends and recommend innovative use cases. • Promote reuse of automation components and blueprint patterns. • Identify and document reusable solutions and process blueprints. • Contribute to best practices, methodologies, and industry points of view. • Develop internal case studies and success stories to promote automation impact. • Drive continuous improvement in BA practices and documentation standards.

Role Description We're looking for a Lead Product Business Analyst ready to own products, not just document them. To put it simply: you'll figure out what needs to be built, shape how it should work, and make sure it actually delivers value. You'll also work deeply with complex systems, constraints, dependencies, and engineering trade-offs — not only defining new functionality, but rethinking and improving existing solutions together with development teams. Waste Management Project: E-commerce Stream - Work on a large-scale waste management platform focused on expanding and improving the company's e-commerce capabilities. - The team is responsible for online service enrollment, pricing and service availability management, payment experience, customer journey enhancements, and administrative tools that support order management and service delivery workflows. Team: Cross-functional team consisting of BA/UX Architects, Designers, Product stakeholders, and Dev team working across multiple streams to deliver customer-facing and operational digital solutions. What you'll do: - Clarify requirements with clients – especially the ones they haven't articulated yet. - Develop a strong product vision and translate it to the team. - Work with engineering to estimate, plan, navigate trade-offs, and rethink solutions within complex system constraints and dependencies. - Guide designers with functional context, ensure UX makes sense for the business and users both. - Analyze system limitations, dependencies, and impacts to help shape scalable and feasible solutions. - Track whether it's working – and iterate when it's not. Example activities could look like below, but don't worry if you haven't done some of them – we support and teach 👌 - Analyze: lead discovery workshops, map AS-IS/TO-BE processes, define business goals, gaps, system constraints, and dependencies. - Research: create and validate assumptions through research, analyze competitors and market opportunities. - Build: translate needs into specs, shape user flows and product vision together with designers, collaborate with engineering on scope, feasibility, and technical implications. - Measure: track success metrics, analyze usage data, validate hypotheses, and iterate based on what's working. Qualifications - 5+ years in BA or Product Analyst roles. - You explain your thinking clearly — to clients, to engineers, to designers. - "What if" and "why not" mindset — curious, not rigid. - Comfortable with ambiguity — plan B is always in your back pocket. - You understand UX, technical implications, and can connect the dots between business needs, users, and complex system realities. - Strong English (your clients are native speakers). - Strong Ukrainian (internal team communication). Benefits - Career growth + training + language classes. - Medical insurance + mental health support. - Flexible hours, inclusive culture. - Benefits for fitness, hobbies, pets & more.