Role Description Our company is growing rapidly and is looking to fill the role of Junior Tester. The Junior Tester will work with the development team to test software and identify defects. They will be responsible for executing test cases, reporting defects, and verifying fixes. The Junior Tester will also be responsible for creating and maintaining test documentation. Job Duties and Responsibilities: - Document test cases, execute them and report any identified issues. - Verify fixes and maintain test documentation. - Work with the development team to identify defects. - Participate in the software development life cycle. - Collaborate with cross-functional teams to ensure quality throughout the software development process. - Identify departmental needs and report to management as appropriate. - Identify problems, research alternatives, prepare presentations, drive solutions, test to confirm, gain consensus, and implement solutions for multiple applications within multiple functions. - Troubleshoot and guide others on a wide variety of complex problems and identify solutions within broad application and functional expertise. - Coordinate new development activities and assess that they are consistent and well-integrated with the established document metadata model and solutions. - Manage routine & special projects which may require oversight of other departments' work and coordination of a wide variety of functions. - Oversee and provide guidance to peers and serve as reference point for questions on a day-to-day basis. - Report staff productivity on a weekly, monthly and quarterly basis. - Review test plans and participate in system testing activities as per QA processes. - Perform user acceptance testing (UAT), conduct training for stakeholders and report to the developers if any error occurs. - Other responsibilities as assigned. Qualifications - Must be self-motivated, positive in approach, professional and help to create, develop and implement process improvement(s). - Experience with software testing. - Knowledge of software testing methodologies. - Must promote the Company culture and mission to all employees, vendors, clients and business partners. - Must possess proven problem-solving skills, critical thinking skills and the ability to effectively read, write and give oral direction(s) to project personnel. - Must have advanced analytical, planning, and multi-task skills/abilities. - Must be able to travel to corporate office as needed. - Regular attendance is mandatory. Requirements - High school diploma or equivalent is required, Bachelor’s degree in Computer Science or related field a plus. - 2+ years of experience in Microsoft Dynamics 365, Microsoft Access and SQL, Microsoft Azure and Power BI. - Ability to work independently with minimal guidance. - Must be a team player. - Strong verbal and written communications skills are necessary. Benefits - Min: USD $65,000.00/Yr. - Max: USD $75,000.00/Yr. Company Description IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical and communications contracting solutions for the commercial, industrial, residential and renewable energy markets. IES is publicly traded on NASDAQ under the symbol IESC. As of the end of IES’s 2024 fiscal year ending September 30, 2024, IES produced over $2.8+ billion in revenue and employed over 9,485 employees at over 131 domestic locations across the United States. IES is an Equal Employment Opportunity Employer: Minorities, Females, Gender Identity, Sexual Orientation, Individuals with Disabilities, Protected Veterans Encouraged to Apply.

• Responsible for ensuring software quality and stability • Participate in planning and refinement meetings • Plan and document test scenarios • Execute tests and record results • Perform maintenance testing and bug validation • Collaborate in defect analysis and resolution • Support automation of repetitive and regression tests • Present test reports

• Plan, execute, and analyze A/B tests and multivariate experiments across Shopify stores, including landing pages, product pages, collections, checkout flows, and other critical customer touchpoints. • Own the CRO roadmap by identifying conversion opportunities and prioritizing experiments based on potential business impact. • Develop data-driven hypotheses and testing strategies focused on increasing conversion rates, revenue, customer engagement, and retention. • Apply deep Shopify knowledge to optimize store performance, user experience, and conversion funnels. • Collaborate with designers, developers, and marketers to create, implement, and evaluate test variations. • Analyze customer behavior using tools such as Google Analytics, GA4, Hotjar, and other analytics and behavioral tracking platforms. • Monitor key performance indicators (KPIs) and provide actionable recommendations based on test results. • Create clear and detailed reports covering experiment performance, insights, learnings, and business impact. • Continuously improve customer journeys through ongoing experimentation, analysis, and optimization.

• Daily Monitoring: Pull reports from the *Rethink* platform to identify unsubmitted or unverified session notes from the previous day. • Staff Follow-Up: Contact RBTs via email, phone, or text to remind and assist them in completing their session notes. (Utilize existing email templates for consistency.) • Issue Resolution: Identify and address any technical issues or barriers preventing timely submission, escalating concerns to the supervisor when necessary. • Documentation: Maintain accurate records of follow-up communications and outcomes. • Relationship Management: Approach interactions with RBTs in a friendly and supportive manner to encourage compliance without causing discomfort.