• Perform preventive maintenance (PM) on medical devices according to manufacturer specifications, maintenance instructions and PM processes • Perform installations on medical devices according to installation manuals • Carry out technical modifications (Field Change Orders / FCOs) on-site according to FCO instructions/process • Perform preventive maintenance (PM) and technical modifications (FCOs) remotely as required • Conduct technical handover for commissioning to “ready for patient use” • Perform corrective maintenance (CM) and repairs with partially known fault resolution paths (AP/KP) on medical devices, including guided CM with remote support as the executing on-site technician • Provide assistance and support during service activities (Helping Hand) • Collaborate with and share relevant information with Sales (e.g., CSA, upgrades, PLS) • Support internal and external partners with maintenance activities • Support Sales / Product Line with technical inquiries • Document all activities and create technical reports according to Philips quality criteria (Service Record Quality) • Document and report safety-relevant defects or risks according to the Customer Feedback Process • Act as a medical device advisor in accordance with §83 of the Medical Devices Implementation Act (MPDG) • Comply with all relevant Philips processes

• Responds to service calls to evaluate, diagnose, and perform repair and planned maintenance (PM) on customers' basic biomedical equipment. • Drives customer satisfaction through service excellence. • Under supervision, evaluate basic customer biomedical equipment issues, implement appropriate repairs, and as assigned, perform PM and safety/environmental inspections. • May assist more experienced technicians on basic and more complex repairs/resolution. • Effectively communicate and partner with teammates and colleagues. • Follow appropriate GE policies, procedures, hospital protocol, and completes necessary documentation. • Maintain daily communications with customers to ensure resolution and proper follow up, leading to strong customer relations and ongoing customer satisfaction. • Implement GE/customer facility contract and supports business goals/objectives. • Work as a member of local team to provide efficient service delivery to all accounts within the assigned area. • When trained, share on-call responsibility. • Document all repair actions and submit reports/summaries according to schedule. • Ensure proper care of spares, tools, and test equipment, and ensure calibration. • Enhance and maintain technical knowledge of current standards, codes, and procedures regarding safe and effective use of medical equipment through formal instruction. • Understand and utilize sources of help (i.e., manuals, tech support, Facetime app, online resources) to answer questions when performing PM. • Meet Health and Human Services, Environment Health and Safety requirements, and all other applicable regulatory requirements.

• Responds to service calls to evaluate, diagnose, perform repair/planned maintenance (PM) on progressively complex customer's biomedical equipment • Drive customer satisfaction through Service Excellence • Evaluate complex, customer biomedical equipment issues, and implement appropriate repairs • Perform planned maintenance (PM), safety and environmental inspections, and maintain effective customer relations • Document all repair actions and submit reports/summaries according to schedule • Manage vendors' service delivery processes in compliance with GE policies

• Perform the removal and replacement of major wind turbine components such as gearboxes, generators, and main shafts. • Utilize specialized tools and equipment for the safe and efficient exchange of components. • Ensure all exchanges meet required specifications and quality standards. • Conduct mechanical and electrical troubleshooting to diagnose issues with major components. • Perform necessary repairs and adjustments to ensure proper operation post-exchange. • Lead the commissioning process of newly installed components to ensure they are fully operational. • Perform functional testing and calibration of systems after component exchanges. • Conduct scheduled and unscheduled maintenance on Vestas and GE wind turbines to prevent component failures. • Diagnose and repair faults in major components to minimize downtime and maximize turbine performance. • Adhere to all safety protocols and regulations to ensure a safe working environment. • Maintain accurate records of component exchanges, maintenance, and repair activities. • Provide detailed reports on work performed, including any issues encountered and resolutions.