Role Description A pivotal role in the Youth team, you will provide leadership, direction and support to Youth Leaders and members of the Aotearoa Youth division (online division). A team player with well-honed organisational skills, you will lead the development and delivery of a high quality program which enhances the personal development of its members. This will include planning of annual, term, nightly and lesson level - and of course the appropriate resources (ratio). - Effectively manage the Division to ensure a high performing team of Leaders and members - Provide mentoring, development and people leadership to Assistant Divisional Managers, Youth Leaders and Cadet NCO's - Contribute to annual, term, nightly and lesson programme planning - Ensure Divisional involvement across all aspect of the Youth Program - Actively engage in the delivery of Regional and District Level events as required - Ensure implementation and adherence to all St John Policies and procedures (CPP compliance and reporting, issue management and escalation protocols) - Make sure all activities are suitable, relevant, and of course, loaded with fun and adventure for all participants, whilst taking care to ensure they are in line with St John policy St John's Youth Programme provides young people with the experience to gain confidence, empathy, life, health and leadership skills - offering a fantastic opportunity for them to experience new things and of course ... have fun! Our vision is to become the youth development programme of choice in Aotearoa; in the outcomes for young people, quality of delivery and connection with the community. Qualifications - Proven leadership skills and a keen interest in working with young people - A proven ability to build and maintain strong internal and external relationships - An aptitude for working with a diverse demographic group e.g. age, culture, background - You will most certainly be an active team player - Have a natural talent for thinking and working outside the square - Exceptional verbal and written communication skills - Must be able to use a computer and have access to the Internet and E-Mail - Contribute a minimum of two hours per week to the role and attend overnight camps from time to time Additional Information Click “I’m interested” before applications close on 30 July 2026. Queries may be directed to Hiring Manager Nigel Efford via [email protected] or to the Recruitment team on 0800 ST JOHN. At Hato Hone St John, we embrace diversity, welcoming everyone to bring their authentic selves to work. We value unique perspectives, fostering inclusivity to better serve our communities, and we’re committed to creating a workplace where everyone belongs. If you need accommodations for accessibility, please reach out to the recruiter listed for equitable participation in our recruitment process. Research shows that women and people from under-represented groups are less likely to apply for roles when their experience doesn’t match the job description perfectly. If you’re excited and think you have what it takes, we want to hear from you! Even if your experience doesn’t align 100%. Please apply or contact the recruitment advisor listed on the advertisement for a kōrero. Company Description Hato Hone St John has been serving New Zealanders since 1885. Today, we have nearly 12,000 kaimahi working across Aotearoa to enhance the health and wellbeing of our communities. From responding to 111 calls to supporting people to stay healthy through health education, access and monitoring, we make a life-changing difference every day.

• Develop and execute the country's business development strategy. • Identify, prospect, and acquire new business opportunities. • Build and maintain relationships with key decision-makers and strategic accounts. • Manage the full sales cycle, from prospecting to closing. • Analyze market trends, competitors, and industry opportunities. • Partner with Marketing, SDR, Sales, Customer Success, and Operations to deliver an outstanding customer experience. • Maintain a healthy sales pipeline using CRM tools. • Prepare sales forecasts and performance reports. • Represent the company at industry events and networking opportunities.

• Responsible for people management which includes staffing, coaching, performance management, development, motivation, and recognition of employees. • Lead the performance management process, including developing performance plans, conducting annual performance reviews, routine quality audits as well as monthly one on one discussions. • Understands, develops, and implements KPIs and metrics. • Develops and monitors progress of team and employee goals. • Conducts regular one-on-one meetings with each employee to build strong relationships and provide performance feedback. • Analyzes business data and makes recommendations to improve operations, customer experience, as well as forecast and plan. • Ensures all employees understand and utilize the company’s best practices for performing their roles. • Develop and deliver presentations, programs, and communications to motivate and educate employees. • Responsible for detecting and developing training materials to further enhance the performance of the AVDAS team. • Communicate company goals so employees understand their roles. • Lead or assist in special projects and other duties as assigned.

Role Description We are seeking an experienced Operations Manager to oversee and optimize daily operations within a fast-paced digital marketing agency. The ideal candidate should be highly proactive, detail-oriented, and organized, with experience managing remote teams and working with flow charts and project management systems. The role aims to streamline fulfillment processes and remove the CEO from day-to-day operational management. The Operations Manager will be responsible for: - Overseeing project management system (Zoho) and ensuring alignment with business processes. - Conducting and leading daily team meetings to track project progress and team accountability. - Monitoring and tracking deadlines to ensure timely delivery of client projects. - Developing and optimizing SOPs and workflows to improve efficiency. - Collaborating with leadership to implement strategic initiatives that enhance operational performance. - Ensuring the smooth onboarding of new team members, providing guidance on workflows and expectations. - Managing and optimizing team productivity by identifying inefficiencies and resolving operational bottlenecks. - Overseeing team coordination across different time zones to maintain seamless communication and workflow execution. Qualifications - 3+ years of experience in an Operations or Project Management role. - Strong expertise in Zoho or similar project management systems (ClickUp, Asana, Monday.com, etc.). - Highly organized and detail-oriented with experience in workflow optimization and process standardization. - Experience managing remote teams, ideally of around 15+ people in an agency setup. - Strong analytical skills with the ability to identify inefficiencies and implement effective solutions. - Excellent communication skills with the ability to lead and motivate teams. - Experience conducting daily stand-ups and team meetings to ensure project accountability. - Experience working in digital marketing agencies is required. - US experience is required. Requirements - Position: Operations Manager - Remote Status: Fully Remote - Preferred Location: South Africa, Latin America, Pakistan - Working Hours: 9 am - 6 pm EST - Holidays: US Federal Holidays - Salary: USD 1500 - USD 2500 per month - Internal Job ID: 1385