Role Description We are looking for a Cybersecurity Pre-Sales Engineer to help state and local government agencies, school districts, and higher education institutions modernize their network security posture through secure SD-WAN, Zero Trust, and cloud-delivered security architectures. In this customer-facing technical role, you will work closely with account managers, channel partners, and SLED customers to design, position, and demonstrate secure networking solutions spanning secure SD-WAN, Security Service Edge (SSE), Zero Trust Network Access (ZTNA), and hybrid firewall architectures. You will help SLED organizations understand how integrated network and security platforms protect students, citizens, employees, applications, and data across distributed and hybrid environments. This role is fully remote and can be done anywhere across the US. What You'll Do - Lead technical discovery sessions to understand agency missions, district IT environments, compliance mandates, and security requirements unique to SLED organizations. - Design scalable, vendor-agnostic secure networking architectures incorporating SD-WAN, SSE, identity-based access, and next-generation firewall technologies. - Deliver high-impact demonstrations, workshops, and proof-of-concepts covering SD-WAN, ZTNA, SWG, CASB, and Digital Experience Monitoring (DEM) use cases relevant to government and education environments. - Position integrated security and networking solutions that address SLED-specific challenges including multi-site connectivity (campuses, courthouses, branch offices), remote user access, and cloud application adoption. - Support sales pursuits by responding to RFPs, RFIs, and security questionnaires — including those structured around SLED procurement vehicles and compliance frameworks — with clear, technically accurate documentation and architecture diagrams. - Collaborate with account managers, channel partners, state and local resellers, and professional services teams to drive successful deal outcomes. - Present confidently to technical audiences and executive stakeholders including CIOs, CISOs, IT directors, and elected officials overseeing technology decisions. - Provide field feedback to product and engineering teams based on SLED customer requirements and pain points. - Travel within the territory to support customer meetings, partner engagements, workshops, and public sector industry events such as NASCIO, GovTech, or regional education technology conferences. Qualifications - 5+ years of experience in technical presales, sales engineering, or solution architecture within networking, security, or cloud domains — ideally with SLED or public sector exposure. - Hands-on experience with SASE, Zero Trust, SD-WAN, and cloud-delivered security architectures. - Strong understanding of security technologies including firewalls, IPsec, SSL-VPN, IDS/IPS, and traffic inspection. - Solid networking fundamentals: TCP/IP, DNS, TLS, HTTP/S, BGP, and OSPF. - Familiarity with identity and access management concepts including SSO, SAML, OAuth, OIDC, and role-based access control. - Working knowledge of public cloud platforms (AWS, Azure, and/or Google Cloud). - Comfortable delivering live demos, whiteboarding architectures, and running customer POCs in resource-constrained SLED environments. - Excellent communication skills with the ability to translate complex technical concepts into clear mission and business value for non-technical government and education stakeholders. - Self-motivated, collaborative, and comfortable navigating the longer sales cycles and procurement processes common in public sector. Preferred Qualifications - Experience selling into or supporting SLED accounts, including familiarity with cooperative purchasing contracts (NASPO, OMNIA Partners, E-Rate, etc.). - Understanding of SLED-specific compliance and regulatory requirements such as CJIS, FERPA, HIPAA (for public health entities), NIST 800-53, or StateRAMP/FedRAMP. - Certifications such as CISSP, Security+, and/or relevant cloud certifications (AWS, Azure, GCP). - Familiarity with Zero Trust maturity models and how they map to public sector security mandates (e.g., CISA Zero Trust Strategy, EO 14028). - Experience with E-Rate program requirements for K-12 networking and security solutions. Benefits - The opportunity to directly impact how government agencies and educational institutions protect their networks, students, and citizens. - Work at the intersection of one of the fastest-growing areas in networking — SASE and Zero Trust — applied to a mission-driven customer segment. - Competitive compensation, benefits, and flexible work arrangements. - Ongoing technical enablement, training, and career development opportunities. - A collaborative, inclusive culture that values innovation and continuous learning.

• Partner with Sales to lead technical discovery sessions, uncover customer business challenges, and define solution requirements. • Design and architect SAP Business One solutions that align with customer objectives, industry best practices, and long-term business goals. • Deliver compelling, tailored demonstrations of SAP Business One and complementary solutions that clearly communicate business value to executive and operational stakeholders. • Develop solution proposals, scope recommendations, implementation approaches, and statements of work in collaboration with sales and consulting teams. • Serve as the primary functional and technical advisor throughout the sales cycle, confidently addressing customer questions and solution objections. • Recommend complementary solutions, integrations, and ISV applications that enhance the overall SAP Business One ecosystem. • Collaborate with implementation consultants to ensure a seamless transition from presales to project delivery through detailed solution handoffs and knowledge transfer. • Support RFP and RFI responses by providing solution design, technical expertise, effort estimates, and implementation recommendations. • Build and maintain reusable demonstration environments, presentation assets, and solution accelerators to improve presales effectiveness. • Represent the organization at customer meetings, webinars, trade shows, user groups, and industry events as a trusted SAP Business One subject matter expert. • Stay current on SAP Business One product enhancements, partner solutions, emerging technologies, and industry trends to continuously strengthen solution recommendations. • Foster strong relationships with prospects, customers, and internal teams while maintaining the highest standards of professionalism, collaboration, and customer service.

Role Description The Presales Senior Engineer is a senior technical presales leader responsible for owning complex sales engagements, shaping solution strategy, and guiding the development of high-quality proposals, estimates, and statements of work. This role partners with sales, delivery, and presales architects to align customer requirements with C3’s service portfolio and Reference Architecture standards while reducing risk and improving solution quality. The role must be able to position and scope solutions aligned to C3’s Reference Architecture, including core workloads such as: - Microsoft 365 - Azure - Identity and access management - Endpoint management - Security operations - Backup - Compliance-driven managed services The Presales Senior Engineer plays a critical role in leading strategic opportunities, supporting standardization across the presales function, and mentoring other presales engineers. What You'll Do: - Scoping: - Lead scoping for complex or strategic opportunities, including discovery, risk identification, solution fit analysis, and definition of delivery assumptions. - Own the development and review of custom statements of work, change orders, estimates, and technical proposals for high-visibility opportunities. - Provide technical leadership for pricing inputs related to licensing, cloud infrastructure, security services, and professional services labor. - Establish and refine repeatable presales assets, templates, and scoping practices that improve consistency and quality across the team. - Technical Solutioning and Presentation: - Serve as a senior technical advisor on C3 solutions, including Microsoft 365, Azure, Entra ID, endpoint management, security platforms, managed services, backup, and compliance-aligned architectures. - Maintain strong working knowledge of C3’s Reference Architecture and its supporting partner services, including secure access, endpoint security, allowlisting, backup, remote monitoring and management, and governance or compliance tooling. - Maintain expertise in compliance-driven solution requirements for regulated environments, including customer needs tied to federal and defense sector expectations such as CMMC, NIST, and Controlled Unclassified Information (CUI) handling requirements. - Act as a point of escalation for complex technical questions, custom opportunity structures, solution exceptions, and cross-workload dependencies during the presales cycle. - Mentor and support less experienced presales engineers through deal coaching, knowledge sharing, asset development, and continuous improvement of team standards. Knowledge & Experience - Deep experience with cloud, security, infrastructure, and compliance-oriented solution design in customer-facing technical roles. - Strong ability to independently structure and document solutions, assumptions, dependencies, and delivery considerations in proposals and statements of work. - Demonstrated ability to influence deal strategy, partner cross-functionally, and balance technical accuracy with business. What You'll Bring: - 8+ years of progressive experience in presales engineering, solutions engineering, consulting, or related technical customer-facing roles. - Proven experience leading complex technical sales motions involving discovery, architecture, pricing inputs, statements of work, and services scoping. - Strong communication and presentation skills, including the ability to engage technical teams, business stakeholders, and executive audiences. - Hands-on knowledge of Microsoft 365, Azure, Entra ID, Intune, security and compliance controls, and modern endpoint management concepts. - Ability to map customer requirements to C3’s Reference Architecture and identify when standard offerings, partner services, or custom solution elements are appropriate. - Experience documenting assumptions, dependencies, exclusions, risks, and delivery considerations in proposals and statements of work. - Strong understanding of regulated customer environments and the ability to discuss technical implications of frameworks such as CMMC and NIST with confidence and accuracy. Desired Characteristics - Relevant Microsoft, Azure, security, compliance, or partner-platform certifications. - Experience with Azure Government, Microsoft 365 GCC High, or similarly regulated cloud environments. - Experience scoping or positioning managed services and partner-delivered capabilities such as secure access, endpoint protection, backup, RMM, or governance tooling. - Experience mentoring peers, improving presales processes, and contributing to reusable assets, standards, and team enablement. - Bachelor’s degree in IT, Computer Science, Engineering, or a related field, or equivalent practical experience. What You'll Get: - To be a part of one of the fastest-growing companies in America, and a talented team to back you up. - An awesome culture, backed up by winning several Best Places to Work awards. - Remote work opportunities. - Medical, Dental, Vision Insurance. - Four Weeks of Paid Time Off (vacation & sick leave). - Four weeks of Paid Maternity and Paternity leave. - Two days of Paid Volunteer Time. - 401(k) with 4% Company Match. - Company Bonus Structure. - Tuition Reimbursement. - Employer-sponsored Disability & Life Insurance. - Professional Development. - This is a remote position with minimal travel. C3's Core Values: - Team Human: Respecting all humans is a critical part of who we are at C3. We practice integrity in all interactions, we empathize with others, we create a supportive work environment, and we support the communities in which we live and operate. - Security First: At the cornerstone of our business, we prioritize security above convenience, cost or efficiency. A “security-first” approach means we practice what we preach and we lead by example for our clients. - Be an Advocate: We are passionate in our advocacy for our customer’s success and a path to the best solution for their business. We embrace feedback, put ourselves in your shoes and advocate for your interests as our own. - Embrace Change: It's a practical necessity in an industry that never stands still. As a new entity born from the merger of two top-ranked CMMC-focused IT services companies, we're keenly aware that our success hinges on our ability to adapt - whether that means integrating new platforms, refining processes, or keeping pace with changing guidelines. - Resilience: Our ability to withstand adversity and accomplish objectives while maintaining professionalism and discipline is critical to successful crisis management and risk avoidance.

Role Description We are hiring a Pre-Sales Consultant to help food manufacturers understand how Thingtrax can transform their operations through Vision AI, label validation, OEE monitoring, downtime tracking, and manufacturing analytics. This is a commercially minded, customer-facing role. You will work alongside the Sales team from initial discovery through to solution design and handover, ensuring every opportunity is technically and operationally well-qualified before it progresses. You will act as the bridge between Sales, Product, and Delivery, translating customer challenges into clear, credible solution proposals, and ensuring a smooth transition into implementation once a deal is won. This is not a quota-carrying sales role. This is not an implementation role. It is a structured, customer-focused position requiring commercial awareness, manufacturing credibility, and the ability to communicate complex solutions clearly to diverse audiences. Responsibilities - Pre-Sales & Customer Engagement - Attend customer discovery meetings alongside the Sales team - Understand operational, compliance, and manufacturing challenges within customer sites - Present Thingtrax solutions to stakeholders ranging from shop-floor teams through to board-level executives - Deliver engaging, tailored demonstrations of the Thingtrax platform, covering both Vision AI and Manufacturing Performance functionality - Articulate ROI, operational improvements, and compliance benefits in language that resonates with each audience - Site Scoping & Solution Design - Conduct on-site scoping visits within live manufacturing environments - Assess production lines, camera positioning, operational workflows, and data capture requirements - Scope Vision AI opportunities including label validation, barcode, QR, and visual inspection use cases - Scope Manufacturing Performance projects including OEE, downtime tracking, plan attainment, and line efficiency monitoring - Define solution scope boundaries and produce clear scoping documentation and recommended solution designs - Collaborate with engineering and delivery teams to validate technical and operational feasibility prior to proposal - Technical & Commercial Support - Support proposal creation, pricing narratives, and technical responses - Assist with proof of concept activities and customer workshops - Ensure opportunities are technically qualified early in the sales cycle to protect delivery confidence - Maintain close alignment with Product on roadmap positioning and capability messaging - Own the handover process from pre-sales into project delivery, ensuring continuity and clarity for the implementation team Objectives & Success Measures Performance in this role is measured on customer confidence, deal quality, and delivery readiness. Key indicators include: - Quality and accuracy of solution scoping - Contribution to deal progression and win rates - Customer confidence and engagement throughout the sales cycle - Smooth and well-documented transition from sales into delivery - Early identification of expansion opportunities within customer sites - Reduction in late-stage scope reinterpretation following handover Commercial awareness, manufacturing credibility, and the ability to communicate solutions clearly are more important than technical depth. Qualifications - Experience in food manufacturing operations, production leadership, or quality assurance - Experience with machine vision, Vision AI, or industrial imaging solutions - Experience with OEE, MES, or Manufacturing Performance systems - Experience in manufacturing software pre-sales or solution consulting - Experience in Industry 4.0, Smart Factory, or industrial automation environments Requirements - Confidence presenting to both operational teams and executive stakeholders - Comfort working within live factory environments - Ability to combine technical understanding with commercial awareness - Strong requirements gathering, solution scoping, and documentation skills - Structured thinking and the ability to challenge assumptions constructively - Excellent stakeholder communication and relationship management - Willingness to travel to customer sites across the UK Not Required - Coding expertise - Deep AI engineering knowledge - PLC programming - Network configuration experience Benefits - An opportunity to grow your skills with some of the most exciting thought leaders from the technology industry - A collaborative culture where you are supported, given constructive feedback to develop your skills and be part of a team where you can influence change - Work with an industry disruptive solution which has a massive impact on our clients - An industry with a lot of ‘white space’, selling into organisations that don’t currently have a digital solution. - Autonomy and scope to continuously improve our processes, ways of working, and to delight our customers. - Support with training & development to stay ahead of industry trends in technology and operational techniques.